| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,600.00 |
| Regulator's Rating | Requires Improvement |
Sarah Lewis is General Manager at Florence Court Care Home.
I have worked in the care sector for over 20 years, and I joined Barchester Healthcare in 2021 as the Deputy Manager before being promoted to the General Manager in 2024 at Florence Court.
I am extremely proud of the outstanding and fulfilling care that we deliver on a daily basis, enriching the lives of our residents is extremely important and being able to do it in this amazing environment is wonderful.
I was really excited to progress in my career and I have been extremely well supported by Barchester to do this. It brings me great joy to be the manager of such a beautiful home, with an extremely hard-working team. Supporting our residents in this luxury setting is a privilege.
Florence Court Care Home in Fareham provides excellent 24-hour residential care in a warm and friendly environment. Alongside long-term care, we also offer short-term breaks for respite and intermediate care. Our experienced and dedicated team are ready to deliver exceptional standards of compassionate care, which focuses on the individual needs of each resident.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
|---|
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
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The home features a wide range of facilities including a Sky Terrace for alfresco dining, a dedicated cinema room and sociable café. As with all Barchester homes, there is a full and varied schedule of virtual and live activities each and every day which residents are welcome to get involved in as much or as little as they wish. For those living with dementia, there is a dedicated area called Memory Lane, which offers high quality care and thoughtful touches to help make life easier. Features, such as adapted crockery and tableware, sensory gardens with low risk walkways and activity kitchens enable resident’s to engage in life's everyday simple tasks and pleasures. |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Cinema, Hairdressers, Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Interactive Digital Touch Table. |
| Brochures |
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| Barchester Healthcare - Paying to live in a care home guide.pdf |
| Our Photos |
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| Description |
|---|
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Florence Court has accommodation for up to 75 residents, with ensuite facilities and a TV in each bedroom. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 75 |
| Number Of Ensuite Rooms | 75 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Freeview TV, Internet Access, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,600.00 |
| Funding Types | |
|---|---|
| Local Authority | Hampshire |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
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|---|---|
| Dining Locations |
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| Dining Styles |
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| Hospitality |
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Hot Trolley
Room Service
A critical component for good health.

Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
|---|
|
There is a full and varied schedule of virtual and live activities each and every day which residents are welcome to get involved in as much or as little as they wish. For those living with dementia, there is a dedicated area called Memory Lane, which offers high quality care and thoughtful touches to help make life easier. Features, such as adapted crockery and tableware, sensory gardens with low risk walkways and activity kitchens enable resident’s to engage in life's everyday simple tasks and pleasures. |
| Our Photos |
|---|
| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crosswords, Excursions, Knitting / Embroidery, Music Entertainment, Quiz Games, Reminiscence, Word Games. |
243 Segensworth Road
Fareham
Hampshire
PO15 5FF
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 1st March 2023 |
| Last rated | 14th April 2023 |
| Current Report |
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| Historic Reports |
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| Registration Date | 3rd August 2021 |
| Service Provider | Barchester Healthcare Homes Limited, EC2A 1AS |
| Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Church, Golf Club, Hospital, Park, Pub, Restaurant, Shops, Surgery. |
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