Eagles Mount Care Home
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25 Birds Hill Road
Poole
Dorset
BH15 2QJ
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Profile Strength |
Excellent 92%
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|---|---|
| Care Type | Care Home |
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £950.00 |
| Regulator's Rating | Requires Improvement |
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|
Meet The Manager
Mathilde Wagner is Manager at Eagles Mount Care Home.
Welcome to Eagles Mount, a luxury dementia and residential care home overlooking Poole’s picturesque harbour. Located only a few minutes away from Poole Hospital and local doctors’ surgeries, Eagles Mount is perfectly situated for those who would like the assurance of nearby medical facilities, while also benefiting from all the other amenities a central location has to offer.
Eagles Mount is the first care home in the UK to have achieved carbon neutral status, in line with ISO 14064 and GHG Emissions Protocol Accounting Standards. We did this by taking several measures to reduce our environmental impact and promote sustainability. These include strategic changes to utility providers, introducing food waste collections (which are not yet available in Poole), signing up to tree planting schemes, and swapping to more eco-friendly products – to name but a few!
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Daily Respite Care, Emergency Care, End of Life, Independent Living, Mental Healthcare, Palliative, Personal care, Rehabilitation, Support for Couples. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth. |
| Nursing Specialisms | Cancer, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
|---|
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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From the moment they arrive, residents will feel at home in the luxurious amenities and facilities at Eagles Mount. Spacious lounge areas, activity rooms, and dining areas are complemented by plush rooms adapted to each person’s needs. Eagles Mount boasts panoramic views of Poole Harbour and Brownsea Island, which can be enjoyed from several balconies and the sensory garden. A beautiful garden and pond with seating are also available for residents to relax in. |
| How Many Floors We Have |
|---|
| 4 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Activities Room, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Hairdressers, Lift, Minibus, Physiotherapy. |
| Our Garden |
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| Communal Garden, Communal Patio, Pond or Lake, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Description |
|---|
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To promote positive well-being and a sense of community, we encourage residents to bring furniture, photos, and paintings from home, as well as choose their preferred paint colour for their bedroom walls. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 72 |
| Number Of Ensuite Rooms | 72 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Step Free Access. |
| Room Facilities |
|---|
| Internet Access, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £950.00 |
| Residential Dementia Fees From / Price Per Week | £950.00 |
| Respite Fees From / Price Per Week | £950.00 |
| Funding Types | |
|---|---|
| Local Authority | Bournemouth, Christchurch and Poole |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Café
Lounge/Diner
Restaurant
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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Keeping the mind and body active is vital for the well-being of our residents, which is why we offer a diverse range of activities tailored to different interests and abilities. |
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
25 Birds Hill Road
Poole
Dorset
BH15 2QJ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Inadequate |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
| Inspection Reports | |
| Last inspected | 15th February 2023 |
| Last rated | 23rd March 2023 |
| Reports | |
| Registration Date | 3rd August 2022 |
23rd March 2023 | Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Catholic Church. |
| Nearby Services |
|---|
| Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Eagles Mount Care Home
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