Derwent Lodge
Book a Visit
West street
Billingshurst
West Sussex
RH14 9LX
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Julie Harper is Home Manager at Derwent Lodge.
Julie Harper brings a wealth of experience to Derwent Lodge, having worked in the care sector since 2008. Her extensive background spans a wide range of care settings, including the NHS and services supporting people with mental health needs. She is an experienced leader with a strong track record in elderly care and most recently managed a 60-bed care home providing residential, nursing and dementia care.
Julie has a particular passion for working with older people, describing elderly care as “incredibly interesting and deeply rewarding.” Her commitment to high-quality, compassionate care aligns closely with the values and ethos of both Derwent Lodge and the wider Splendid Care Group.
Outside of work, Julie is a keen marathon runner, demonstrating the same determination, resilience and focus that she brings to her professional role. She completed the London Marathon last year.
Welcome to our spacious and dynamic home just a short walk from the picturesque high street of Billingshurst, West Sussex. As a purpose-built home, we offer a variety of beautiful environments and a professional care team ready to cater for any needs.
Bringing smiles to the faces of those in our care fills our hearts with warmth, which is why we work hard to ensure our residents can live their best lives. Whether it’s enjoying a chat and a cupcake in our Café, an afternoon of live entertainment, or relaxing with a book in our courtyard, we are proud to provide this to you at our nursing care home.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Palliative, Personal care. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Visual Impairment, Walking Frame. |
| Medication | By Mouth, Change Catheter, Injection. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
The comfort, safety and wellbeing of our residents always come first. With around the clock professional care, a qualified nurse on hand 24/7 and a specially trained dementia care team, you can focus on doing the things you love most, while we take care of everything else. |
||
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
|
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Infection Screening | We are using technology to screen for infections & monitor symptoms. |
|
Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
|
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
|
Admission | The provider assured the regulator that it was admitting people safely to the service. |
|
Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
|
Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
|
Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
|
Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
|
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
|
|||||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Our care home has WiFi in some of our residents’ rooms. Mobile Phone Network Coverage (mobile “signal”) Our care home has mobile phone signal in some of our residents’ rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
|
We know that as well as living an active lifestyle, it is very important to kick back and relax for however long it is needed. Our communal lounges are available for residents to chat with their friends and loved ones, or to call their family members for a catch-up. The lounges are also fully stocked with different books and magazines, but you are more than welcome to bring your own – the more the merrier! We have built our care home in Billingshurst with comfort as a top priority, so have provided a range of cushions and comfy chairs for you to choose from. Our Bistro Cafe & Kitchenette is a lovely private area where residents can enjoy a variety of delicacies and refreshments whenever they fancy it. One of our most popular options is afternoon tea, as our residents and those closest to them can eat lots of different food choices and it’s perfect if they don’t know exactly what they want to eat but fancy a range of sweet and savoury treats. The kitchen team are honoured to be able to provide treats to our residents during their stay. |
| Is Our Home Purpose Built |
|---|
| Yes |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Hairdressers, Lift, Minibus. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
|---|
| Description |
|---|
|
Each of our 56 bedrooms at Derwent Lodge has been meticulously designed to make sure we exceed the expectations of our residents. They have ample space to store all of their personal belongings and different areas to chill out. Each of our bedrooms fits a colour scheme and we make sure that all furniture is in great condition for our residents. Each bedroom is also fitted with everything needed to suit the needs of our residents including a profiling bed, nurse calling system, and an adapted bathroom with a toilet and basin. We also encourage our residents to personalise their rooms to really make it their own, bringing anything they wish from home! |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 56 |
| Number Of Ensuite Rooms | 42 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Shared Room. |
| Room Features |
|---|
| Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Internet Access, Telephone Point, Wifi. |
| Our Photos |
|---|
|
| Funding Types | |
|---|---|
| Local Authority | West Sussex |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
|
|---|---|
| Dining Locations |
Café
Lounge/Diner
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents have access to Dining Room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
There is a weekly menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
|---|
|
Our compassionate team at Derwent Lodge understand how important it is to stay active and take part in activities that can improve your cognitive functions. We have a team of activities coordinators who create a weekly plan of indoor and outdoor activities for residents to take part in, based on their preferences. Residents are encouraged to not only continue doing what they love the most but also try out some new interests. There is always something happening whether it is planting flowers in the garden, playing card games or going to look at the local area of Billingshurst. |
| Our Photos |
|---|
| Activities At Home |
|---|
| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Excursions, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
|
Do you use LED light bulbs? | Partial |
|
Are your windows double glazed? | Yes |
|
Do you have an EPC rating? | Yes |
|
Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
|
Do you monitor your waste? | Yes |
|
Do you train your team on recycling practices? | Yes |
|
Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
|
Do you measure your energy consumption? | Yes |
Using digital rather than paper based processes
|
Do you use digital payslips? | Yes |
|
Do you use online rotas? | Yes |
|
Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
|
Do you carry out projects that support wildlife? | Yes |
|
Do you compost? | Yes |
West street
Billingshurst
West Sussex
RH14 9LX
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 21st April 2023 |
| Last rated | 10th May 2023 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 17th December 2021 |
Derwent Lodge Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church. |
| Nearby Services |
|---|
| Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about Derwent Lodge
The UK's largest & most detailed directory of elderly care and retirement living options
10,266
Care Homes
11,444
Home Care Services
1,686
Live-in Care Services
1,735
Retirement Living Developments
Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our detailed search facility and team of expert advisors can help you find the best care homes, nursing homes, retirement homes, retirement villages, home care, and live-in care services for you or your loved one's needs. Our website is free to use, we are proudly independent, and we never take referral fees.
