Community Quality Care Services Ltd
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Profile Strength |
Excellent 96%
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|---|---|
| Care Type | Home Care |
| Care Category | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Not Yet Rated |
Meet The Manager
Anne Lester is Manager at Community Quality Care Services Ltd.
Welcome to Community Quality Care Services
Community Quality Care Services is a family-run care agency based in the heart of Blackburn, proudly serving the local community and surrounding areas. Led by a dedicated team of three business directors and a registered manager, our leadership brings over 40 years of combined expertise in business operations, customer service, social care, and regulatory compliance.
Registered with the Care Quality Commission in 2024, we are currently awaiting final approval for our registered manager. We plan to launch services by the end of August 2025, beginning with a comprehensive range of non-regulated support. Once registration is complete, we will expand to include regulated services such as personal care and the application of topical creams.
Our mission is to build a skilled, compassionate workforce supported by in-house training, weekly team “ward rounds,” and an out-of-hours on-call service. We are committed to delivering high-quality, person-centred care that is affordable, accessible, and tailored to the needs of individuals and families across Blackburn, Darwen, and neighbouring areas.
We offer flexible tariffs/rates dependant on the method of funding (private, direct payment, personal health budget & local authority spot contracts). The fees advertised are the starting hourly & bank holiday rate for private packages.
We offer 30-minute, 45-minute, hourly, and block-hourly visits, with a minimum commitment of 5 hours per week. Bank holiday visits are charged at double time, and cancellations require 7 days’ notice.
We proudly support diverse households:
If the second person requires care, we offer additional support at a reduced hourly rate.
Light pet care services are available, subject to a risk assessment—because pets are part of the family too.
For full details on tariffs, rates, and promotional offers, please contact our friendly team by phone or email.
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Daily Respite Care, Reablement, Support for Couples. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame. |
| Housekeeping | Cleaning, Gardening, Household Admin, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying, Transportation. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's, Mixed Dementias, Vascular Dementia. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 30 Mins. |
| Transport | Carer provides own vehicle, Will accompany on Public Transport. |
| Technology | Family Apps. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Community Quality Care Services is working within the government guidelines to help protect its staff and clients. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Funding Types | |
|---|---|
| Region | North West |
| We Accept Self-Funding Clients | Yes |
| The Importance Of Meal Times |
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A balanced, nutritious diet is essential to maintaining health and well-being. At Community Quality Care Services, our carers can prepare all types of meals for their clients, taking likes, dislikes and cultural needs into consideration. |
| We Can Prepare |
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| Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
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| Gluten-free, Pureed, Vegan, Vegetarian. |
| Our Photos |
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| Activities Are So Important |
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As part of your care plan with Community Quality Care Services, you'll receive support with daily living activities, both basic and physical, to help you lead a fulfilling life tailored to your abilities, whether at home or in the community. |
| Our Photos |
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| Staff Specialities |
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| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Gardening, Knitting / Embroidery, Painting, Quiz Games, Religious Services, Reminiscence, Word Games. |
| Our Pets |
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Pet-Friendly Support that respects the whole household & prioritises safety and dignity At Community Quality Care Services, we understand that your pets are family too. That’s why we take their wellbeing—and our team’s safety—seriously. If a household includes pets or requests pet-related services, we carry out a comprehensive risk assessment to ensure:
Whether it’s sharing space with a furry companion or offering light pet care as part of our support package, we put systems in place that uphold comfort, safety, and dignity—for everyone. Because when we say person-centred care, we mean the whole household. |
| How We Help With Your Pet |
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| Feeding, Sanitation, Walking. |
Regulator: CQC
Not yet rated.
We cover Blackburn, Darwen & surrounding areas.
Our Registered Address is:
Office 24, Business Development Centre
Eanam Wharf, 28 Eanam Old Rd
Blackburn
BB1 5BL
Frequently asked questions about Community Quality Care Services Ltd
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