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Burr Hill Chase
Southend-on-sea
SS2 6PE

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Profile Strength
Excellent 90%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Regulator's Rating Not Yet Rated
Meet The Manager

Luke Baldock is CQC Registered Manager at Brook Meadows House.

Luke Baldock has had a long career in hospital and care home management.

He is a strong advocate for both quality care services and excellent staff development opportunities.

Luke Baldock

Brook Meadows House is a stunning new service that is homely and modern – a nurturing home that respects your individuality.

We think that everyone should benefit from the kind of support which empowers them to live a dignified life. Whether you or your loved one is living with the complications of dementia, long-term disabilities or is simply at the time of life where full time care is the right choice, the Brook Meadows House team carefully assess care requirements to make sure the level of support we provide is as unique as each person.

We aim to give everyone peace of mind, with residential care that uplifts, inspires and fulfils you.


Care Options We Can Provide
Support For Complex Care, Daily Respite Care, End of Life, High Dependency, Mental Healthcare, Palliative, Personal care, Rehabilitation.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Walking Frame.
Medication By Mouth, Electronic Medication Management.
Nursing Specialisms Diabetes, Epilepsy, Heart Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Pain Management, Parkinson's Disease, Stroke, Traumatic Brain Injury.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Managing COVID-19 exposure to the people we support is particularly important – as we primarily support people who are elderly, vulnerable or living with complex health conditions. So, we have put extra safety measures in place. We hope you can understand why we use these procedures, and can bear with us while we navigate this difficult time. We keep this page as up to date as possible, so please check back here for all the latest information. 

Our current measures: 

  • All staff are double vaccinated from Covid-19
  • We have always upheld a high level of cleanliness and hygiene, and continue to do so. All staff wear masks and use disposable gloves, aprons and hand sanitiser when moving between care from one person to another and when visiting people at home  
  • In our care home, visiting hours are by appointment. This is to limit the number of visitors we have at one time and make sure each visit can be relaxed and secure. Weather permitting, we encourage meetings to take place in our beautiful gardens
  • We always aim to keep consistency of care, giving you a dedicated care team you know and can trust. This is even more important now, as we aim to limit the exposure between different groups of people
  • As national guidelines change, we will update these guidelines and communicate with families
Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
Safe Visiting Space
safe-tick We have a safe visiting space

Lounge area

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Our care home provides a telephone in some of our residents’ rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
40

LGBTQ Welcome
Yes
Our Building and Facilities

Brook Meadows House benefits from a range of communal spaces for you to enjoy, from multi-purpose lounges with dining areas to lounges with books and TVs and designated quiet lounges. Living areas, bedrooms and bathrooms have all been adapted to make daily life as comfortable and manageable as possible. This is done with carefully placed lighting, distinctive colours, and spacious hallways to make moving around a little easier.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Jan 2021

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls, Reduce Plastic Use.

Brochures
BrookMeadowsHouse-Brochure - Digital-.pdf

Our Photos

Description

Every spacious bedroom can be personalised to suit you. You can change the décor and bedding to suit your personal tastes and bring your favourite belongings from home – anything that ensures you can relax in comfortable and familiar surroundings. There is an ensuite accessible wetroom and fitted wardrobe in every bedroom.


About Our Rooms
Number Of Rooms 61
Number Of Ensuite Rooms 61

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos
Description

The team at Brook Meadows House is dedicated to supporting older people living with dementia and complex health needs. There is no one-size-fits-all approach here – the care we deliver is as unique as you are.

We think that everyone should benefit from the kind of support which empowers them to live a dignified life. Whether you or your loved one is living with the complications of dementia, long-term disabilities or is simply at the time of life where full time care is the right choice, the Brook Meadows House team carefully assess care requirements to make sure the level of support we provide is as unique as each person.

We aim to give everyone peace of mind, with residential care that uplifts, inspires and fulfils you.


Our Team
Deborah Matthews
Deborah Matthews
Deputy Manager

Deborah has worked within nursing and care services for over 38-years, across a variety of settings. Passionate about providing person-centred care, Deb takes a lead role in mentoring new staff members who join the team.

As Deputy Home Manager of Brook Meadows House, she assists in providing high quality care for older people throughout Southend-on-Sea.

Luke Baldock
Luke Baldock
CQC Registered Manager

Luke Baldock has had a long career in hospital and care home management.

He is a strong advocate for both quality care services and excellent staff development opportunities.

Funding Types
Local Authority Southend-on-Sea
Region East
We Accept Self-Funding Clients Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Restaurant
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Restaurant


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Wellbeing, lifestyle and positive engagement all help residents stay confident, independent and happy. Our Lifestyle Coordinators and carers support people to stay healthy and active wherever possible. In addition, we can arrange hairdressing and other community services and support for all medical appointments.


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Exercise Class, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

Burr Hill Chase
Southend-on-sea
SS2 6PE

Regulator: CQC

Not yet rated.

Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Bank, Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about Brook Meadows House

Brook Meadows House provides Dementia, Respite and Residential care.
Brook Meadows House has 61 rooms.
Brook Meadows House is owned by Brook Meadows.
Yes. Brook Meadows House does offer Residential care.
Yes. Brook Meadows House does offer Respite care.
Yes. Brook Meadows House does provide care for people with Dementia.
Brook Meadows House comes under Southend-on-Sea.
Luke Baldock is the manager of Brook Meadows House.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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