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Amherst House
287 Court Lodge Road
Horley
Surrey
RH6 8RG

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Profile Strength
Very Good 85%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,400.00
Regulator's Rating Outstanding
Meet The Manager

Cristina Cristea is General Manager at Amherst House.

I am a registered general nurse with experience in acute cardiac care and learning disabilities. I joined the home in October 2016. I am a diabetes and falls prevention champion. I have proven clinical skills and an advanced knowledge which led to me being promoted. I pride myself on being resident focused and ensuring that all individuals we support are empowered to make choices and participate fully in the running of their home.

Cristina Cristea

Amherst House is a beautiful purpose-built nursing and residential home set in the heart of Surrey. There is ample visitor parking and exceptional transport links making visiting loved ones easy and convenient.

Each bedroom is designed to the highest of standards and all feature ensuite bathrooms.

The home is organised into four suites, each with its own dining room and lounges. The facilities are exceptional and include a cinema, hair and beauty salon, a bright and spacious café, four terraces on the upper floor, and landscaped sensory gardens including a bee and butterfly sanctuary. There is wi-fi throughout the home, so residents can also keep in touch with family and friends by internet if they wish and help is always provided.

Dedicated carers provide 24-hour nursing, dementia and residential care. This ensures residents are looked after at whatever stage of the journey they are at with like-minded friends and companions and, most importantly, they will not have to move if their care needs change.


Care Options We Can Provide
Support For Companionship, End of Life, Independent Living, Palliative, Personal care, Physiotherapy.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Cancer, Motor Neurone Disease (MND), Multiple Sclerosis, Parkinson's Disease, Stroke, Traumatic Brain Injury.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Challenging Behaviour, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Contract
care-uk-contract-document (23).pdf
Our Building and Facilities

Residents at our home can enjoy stylish lounges and a stunning collection of ensuite bedrooms. We provide a varied activity programme and our minibus access means we can arrange outings to local areas of interest. Our beautifully landscaped gardens and outside space offer a peaceful environment for residents and their loved ones.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Bar / Pub, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropodist, Cinema, Coffee Shop, Dentist, Hairdressers, Library, Lift, Minibus, Optician, Physiotherapy.

Our Photos

Description

Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch.


About Our Rooms
Number Of Rooms 60
Number Of Ensuite Rooms 60

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos
Description

It is the people who make our home a truly happy and caring one. At Amherst House, our experienced team of dedicated professionals all undergo our own in-depth training programme. The whole team works to make sure that residents' needs are at the heart of everything they do and that personalised care is provided.


Our Team
Cristina Cristea
Cristina Cristea
General Manager

I am a registered general nurse with experience in acute cardiac care and learning disabilities. I joined the home in October 2016. I am a diabetes and falls prevention champion. I have proven clinical skills and an advanced knowledge which led to me being promoted. I pride myself on being resident focused and ensuring that all individuals we support are empowered to make choices and participate fully in the running of their home.

Robert Atitiene
Robert Atitiene
Deputy Manager

I am a registered general nurse since January 2015 and have previous experience working with young adults with epilepsy and learning disabilities. I joined the home in February 2017 and I am the nutrition and hydration champion and one of the first aiders here. I was promoted to Deputy Manager and I am dedicated to ensuring all of the residents receive the highest quality of nursing care.

Terri Rowe
Terri Rowe
Customer Relations Manager

It’s incredibly rewarding to help families and potential residents understand the wonderful care and quality of life we provide at Amherst House. Many people who I meet don’t initially see a move into a care home as being an exciting new chapter of life, but it absolutely is! It means new friends, exciting activities and experiences, great support and wonderful food. When families see all of that for themselves the stress just melts away from them. I love that moment.

I enjoy supporting families who are looking for care, but I also look forward to any chance I have to get involved in some of the activities at Amherst House. I don’t mind making a fool of myself if it makes the residents laugh.

Not only is Amherst House a beautiful care home, it’s run by a team who expect the absolute best for the residents. Every colleague here is hugely proud of the job they do and of the home itself. 

Gillian Grove
Gillian Grove
Activities Lead Coordinator

I joined in 2019, having had five years' experience in care and as a team leader. I am a dedicated memory care pathway trainer, along with an Ergo coach for Manual Moving and Handling, as well as being an experienced Dignity Champion. I am extremely creative and enjoy introducing new activities to help engage with residents. I have been awarded the Heart and Soul 2018 and Activity Champion 2019 awards.

Julie Groves
Julie Groves
Administrator

I started working here in February 2014 when the home opened, making me the longest standing team member here. Previous to working at the home, I have over twenty years’ experience in accounts and payroll.

Tracy Seymour
Tracy Seymour
Head Housekeeper

I joined the home in May 2014 as Head Housekeeper. I lead a dedicated housekeeping team who make sure that the highest standards of cleanliness are met at all times. I have vast experience in a similar position from the hotel industry. I was very happy to be awarded Housekeeper of the Year 2017.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,400.00
Nursing Fees From / Price Per Week £199.15
Residential Dementia Fees From / Price Per Week £1,450.00

Funding Types
Local Authority Surrey
Region South East
We Accept Self-Funding Clients Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Our Photos
Activities Are So Important

When it comes to activities the sky is the limit! Our home has a different and ever-changing programme of activities including pub quizzes, afternoon teas, wine and cheese evenings, themed days, fundraising and even intergenerational activities!


Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

Amherst House
287 Court Lodge Road
Horley
Surrey
RH6 8RG

Regulator: CQC

Current Ratings
Overall Outstanding
Safe Good
Well Led Good
Caring Good
Responsive Outstanding
Effective Outstanding
Inspection Reports
Last inspected 7th May 2019
Last rated 12th July 2019
Reports

12th July 2019

Registration Date 14th August 2018
Service Provider Gracewell Healthcare 3 Limited, EC2R 8DU
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about Amherst House

Amherst House was given an overall rating of "Outstanding" by the CQC in July 2019.
Amherst House provides Nursing, Dementia, Respite and Residential care.
Amherst House has 60 rooms.
Prices for Amherst House start from £1,400.00 per week.
Amherst House is owned by Care UK.
Yes. Amherst House does offer Residential care.
Yes. Amherst House does offer Respite care.
Yes. Amherst House does provide care for people with Dementia.
Cristina Cristea is the manager of Amherst House.

Profile Last Updated: 12 Aug 2022 | Report this Profile

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