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Poplar Grove
Bamber Bridge
Preston
Lancashire
PR5 6RE

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Profile Strength
Excellent 92%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Regulator's Rating Good
Meet The Manager

Lyndsey Rafferty is Home Manager at Dovehaven Grove.

The home, which was refurbished in 2020, sits next to accessible woodland and provides residents with beautiful views of Whity Grove Park. In addition to high-quality living spaces, Dovehaven Grove features a library room and a hairdressing salon.

Other facilities include a garden room for people unable to take part in outdoor planting as well as themed seating areas to support freedom of movement.


Take a tour of Dovehaven Grove
Care Options We Can Provide
Support For Companionship, Convalescence, Mental Healthcare, Personal care, Reablement, Rehabilitation, Support for Couples.
Disability Support Physical Disability, Physically Frail, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Our residents undergo regular COVD-19 tests and our staff team are tested weekly. The home has constructed a 'visitor pod' within the care home for safe family visits and to ensure that both residents and families are in out of the cold!!

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
To view the provider’s latest Inspection Reports, Click here.
Safe Visiting Space
safe-tick We have a safe visiting space

Family and friends are free to book our 'Visitor Pod' to enjoy safe and warm visiting with residents of Dovehaven Grove.

Dovehaven Grove safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Our care home has WiFi in some of our residents’ rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

No, our care home does not provide a telephone in residents’ rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
55

LGBTQ Welcome
Yes
Our Building and Facilities

The home is situated next to some accessible woodland area & offers beautiful views of Withy Grove park.  Dovehaven Grove was refurbished in 2020 to the highest standard, there is a grand entrance to the home which was restored to maintain its original features.  Off the main entrance is a library room which residents and relatives’ can access independently. The home has it’s own hair dressing salon where people can take advantage of the hairdresser provided or can invite their established hairdresser to utilise the salon so they can maintain established services.


Is Our Home Purpose Built
No

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Cinema, Hairdressers, Library, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls, Solar Panel Heating.

Brochures
Dovehaven e-brochure.pdf

Our Photos

Description

All of our bedrooms have been beautifully redecorated and refurnished. The majority of which have ensuite facilities. Our bedrooms are spacious and comfortable and still allow the potential for residents to bring in their own personal items to make them a 'home from home'. Many rooms enjoy parkland views, which only adds to their desirability as 'forever homes'. 


About Our Rooms
Number Of Rooms 55
Number Of Ensuite Rooms 60
We offer these types of ensuite rooms: WC and Basin.

Type Of Room
Double Room, Shared Room, Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos
Description

Our residents are supported by a well-trained and dedicated team of carers and support staff, the manager operates an open door policy to discuss any issues or concerns from any resident and/or relatives. 

At Dovehaven Grove, there is a dedicated Activity Co-ordinator who actively engages with residents in meaningful activities and to encourage everyone to become involved in outings and events within the home.

There is also planned one to one time with those residents who cannot leave their rooms or who chose to spend more time in quieter activity. 


Our Team
Lyndsey Rafferty
Lyndsey Rafferty
Home Manager
Weekly Fees Start From Fee
Residential Dementia Fees From / Price Per Week £750.00
Respite Fees From / Price Per Week £750.00

Funding Types
Local Authority Lancashire
Region North West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Restaurant
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Our activity programme is designed to include and actively support our resident’s hobbies and interests. The whole team participate in meaningful and therapeutic pastimes to encourage social participation and to encourage gentle exercise for the body and mind. Reminiscence therapy forms the basis of many of our conversations and activities with our resident’s.


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Flower Arranging, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park.
Our Pets

We have a budgie who lives in our lounge. 'Bobby' belongs to a resident but is admired by everyone. 

We have a 'Visiting Pets Policy' also. 


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation.

We Welcome
Birds.

Poplar Grove
Bamber Bridge
Preston
Lancashire
PR5 6RE

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 27th October 2021
Last rated 23rd November 2021
Reports

23rd November 2021

Registration Date 15th May 2020
Service Provider DHCH22 Limited, PR8 1QD
Transport
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Dovehaven Grove

Dovehaven Grove was given an overall rating of "Good" by the CQC in November 2021.
Dovehaven Grove provides Dementia, Respite and Residential care.
Dovehaven Grove has 55 rooms.
Dovehaven Grove is owned by Dovehaven Care Homes.
Yes. Dovehaven Grove does offer Residential care.
Yes. Dovehaven Grove does offer Respite care.
Yes. Dovehaven Grove does provide care for people with Dementia.
Dovehaven Grove comes under Lancashire.
Dovehaven Grove accepts Local Authority clients.
Lyndsey Rafferty is the manager of Dovehaven Grove.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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