Charters Court Nursing and Residential Home

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2 Charters Village Drive
East Grinstead
West Sussex
RH19 2GW

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,685.46
Regulator's Rating Good
Meet The Manager

Julie Harper is General Manager at Charters Court Nursing and Residential Home.

Within the luxurious Charters Retirement Village, in East Grinstead, West Sussex, Charters Court is a beautiful care home with 60 beds, that offers residential, nursing and residential dementia care. With a lovely sitting room, space for Residents to pursue their hobbies and interests and a delightful dining room.

Charters Court has a number of places in which to relax, dine, exercise, socialise and be creative. The pretty landscaped garden is the perfect spot to spend time with friends and family, and is happily looked after by some of our Residents. The bright, comfortable bedrooms and living areas are all easily accessible by wheelchair.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

The safety and wellbeing of our Residents is our priority; we've taken significant steps to ensure this.

We've developed a robust operational quality management system that defines the way that we work, which is monitored by a Clinical Governance Group and inspected by our own team in Service Quality Inspectors. All homes have an infection control champion.

Through a range of feedback mechanisms, we constantly monitor the quality of our services by actively encouraging confidential and open compliments, complaints or concerns from Residents, Colleagues, Relatives and Health and Social Care Professionals; this valuable feedback helps us to evolve our services and shape the way that we work.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

With a lovely sitting room, space for Residents to pursue their hobbies and interests and a delightful dining room, Charters Court has a number of places in which to relax, dine, exercise, socialise and be creative. The pretty landscaped garden is the perfect spot to spend time with friends and family, and is happily looked after by some of our Residents. The bright, comfortable bedrooms and living areas are all easily accessible by wheelchair.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Brochures
Charters Court Brochure.pdf

Our Photos

Description

Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch.


About Our Rooms
Number Of Rooms 60
Number Of Ensuite Rooms 60

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Internet Access, Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,685.46

Funding Types
Local Authority Surrey
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Activities Are So Important

The carers and Residents at Charters Court enjoy playing an important part in their local community. The home encourages an atmosphere of fun and inclusion and runs a weekly programme of events, which includes talks and demonstrations from local people willing to share their knowledge and talents. Performers from the area regularly visit and entertain Residents with songs, sketches, singing and dancing, and members of neighbourhood groups, volunteers and other locals often drop in for a cup of tea and a chat.


Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

2 Charters Village Drive
East Grinstead
West Sussex
RH19 2GW

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Requires Improvement
Effective Good
Inspection Reports
Last inspected 13th May 2021
Last rated 11th June 2021
Current Report

Charters Court Nursing and Residential Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Charters Court Nursing and Residential Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 25th August 2017
Service Provider RV Care Homes Limited, DL3 6AH
Transport
Bus Stop nearby, Car Park.

Places of Worship
Anglican Church.

Nearby Services
Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops.

Frequently asked questions about Charters Court Nursing and Residential Home

Charters Court Nursing and Residential Home was given an overall rating of "Good" by the CQC in June 2021.
Charters Court Nursing and Residential Home provides Residential, Nursing, Dementia and Respite care.
Charters Court Nursing and Residential Home has 60 rooms.
Prices for Charters Court Nursing and Residential Home start from £1,685.46 per week.
Charters Court Nursing and Residential Home is owned by HC-One.
Yes. Charters Court Nursing and Residential Home does offer Residential care.
Yes. Charters Court Nursing and Residential Home does offer Respite care.
Yes. Charters Court Nursing and Residential Home does provide care for people with Dementia.
Charters Court Nursing and Residential Home comes under Surrey.
Charters Court Nursing and Residential Home accepts Local Authority clients.
Charters Court Nursing and Residential Home accepts NHS Continuing Healthcare clients.
Julie Harper is the manager of Charters Court Nursing and Residential Home.

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