Profile Strength |
Excellent 91%
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Care Type | Care Home |
Care Category | Nursing | Dementia | Respite | Residential |
Availability | Yes |
Weekly Prices From | £1,299.00 |
Regulator's Rating | Good |
Vongai Mushinga is Home manager at Chandler Court.
I’ve been part of the Chandler Court team for a few years and have been Clinical Lead as well as Deputy Manager. I originally joined the team because Care UK’s vision and values resonated with me. I also wanted to be part of an organisation that’s leading the way in the health and social care sector.
I’m a Registered Nurse and have worked for various providers in acute and residential care services. I was a Critical Care Nurse in the NHS and the private sector for some years. I always wanted to work in residential care because you have the time to get to know the people you’re caring for, which is extremely rewarding. A nurse in the NHS doesn’t get that opportunity.
Every day is rewarding in this role. Being able to make a person smile or laugh, or to bring them comfort, is the reason why I do this job. Any difference I can make to a resident’s day, no matter how small, is a big highlight for me.
Chandler Court is a brand new, purpose-built care home providing a full range of quality, personalised care for older people. Care services range from respite and residential care, to palliative and specialist dementia care.
Everything about the home is designed to enable residents to enjoy the very best lifestyle. The home has a café, hair salon and cinema, and a wide range of tailored group and one-to-one activities are planned each week. Entertainment and outings are organised regularly too. Residents are supported to keep busy with routine tasks around the home, and to continue visiting friends and clubs in the community to help them stay active and independent.
Care Options | We Can Provide |
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Support For | Companionship, End of Life, High Dependency, Independent Living, Palliative, Personal care, Rehabilitation, Support for Couples. |
Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
Medication | By Mouth, Change Catheter, Injection, Suppository. |
Nursing Specialisms | Aids, Alcohol and Drugs misuse, Bariatric care, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Creutzfeldt-Jakob Disease, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Prader Willi Syndrome, Schizophrenia, Stroke, Traumatic Brain Injury, Ulcerative Colitis. |
Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia. |
Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
Infection Control Initiatives in place | ||
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. |
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Safe Visiting Space | |||||
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Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Our care home provides a telephone in some of our residents’ rooms. |
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Our Building and Facilities |
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Chandler Court is a brand new, purpose-built care home providing a full range of quality, personalised care for older people. Care services range from respite and residential care, to palliative and specialist dementia care. |
Is Our Home Purpose Built |
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Yes |
The Year Our Home Was Built |
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1 Jan 2018 |
How Many Floors We Have |
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4 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Activities Room, Bar / Pub, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Coffee Shop, GP, Hairdressers, Library, Lift, Minibus, Nutritionist. |
Our Garden |
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Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access. |
How 'Smart' Are We? |
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Individual Heating Controls. |
Our Photos |
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Description |
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Each bedroom at Chandler Court has its own en-suite wet room, flatscreen TV and 24-hour nurse call system. Food and dining are a big focus too: the chef-led catering team pride themselves on creating delicious dishes all tailored to residents’ tastes and residents have the choice to eat whenever they wish. |
About Our Rooms | |
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Number Of Rooms | 81 |
Number Of Ensuite Rooms | 81 |
Type Of Room |
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Single Room. |
Room Features |
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Direct Garden Access, Furnished, Garden View, Step Free Access. |
Room Facilities |
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Alarm, Freeview TV, Internet Access, Private Patio, Safe, Secure Access, Telephone Point, Wifi. |
Our Photos |
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Description |
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Our team will support your loved one to continue to do the things they love, enjoying an experience that’s as individual as they are. We'll get to know your loved one's personality and life story, their passions and interests. That way we can be sure we’re making each day the best it can be, whether it’s rediscovering an old pastime, making new friends or finding a sense of purpose by helping around the home. |
Our Team |
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![]() Vongai MushingaHome managerI’ve been part of the Chandler Court team for a few years and have been Clinical Lead as well as Deputy Manager. I originally joined the team because Care UK’s vision and values resonated with me. I also wanted to be part of an organisation that’s leading the way in the health and social care sector. I’m a Registered Nurse and have worked for various providers in acute and residential care services. I was a Critical Care Nurse in the NHS and the private sector for some years. I always wanted to work in residential care because you have the time to get to know the people you’re caring for, which is extremely rewarding. A nurse in the NHS doesn’t get that opportunity. Every day is rewarding in this role. Being able to make a person smile or laugh, or to bring them comfort, is the reason why I do this job. Any difference I can make to a resident’s day, no matter how small, is a big highlight for me. ![]() Paul ChambersCustomer Relations ManagerI have over 25 years’ experience in sales and started to work in the care sector in 2019. I loved this experience and felt I’d be an asset, with my skillset, knowledge and experience, to join the Chandler Court team. I’d passed the home many times on my travels and always thought Chandler Court looked like a lovely modern care home. It’s fantastic to be finally working here. In this role it’s important to be empathetic about the challenges that families are facing and the struggles they’re going through. Building an atmosphere of trust with families is key. I’m passionate about the superb care delivered by our team, and the great lifestyle that Chandler Court residents enjoy, so I’m genuinely excited about the possibilities for people who move here to experience a truly fulfilling life. ![]() Nicola BurtonHead ChefI’ve worked as a chef in the care home sector for a long time and have even won awards for what I do. I love cooking for people and being able to make a difference to an older person’s day. The residents appreciate the little touches – the way food is presented and served. It’s great to get their instant feedback. Being part of a team launching a brand new care home is both challenging and exciting at the same time! We need to make sure we get things right from the start, so the pressure’s on, but the rewards are just as great. Away from work I love to travel: I’ve a long list of places I want to see. I also enjoy spending time with family, including my two grandchildren. And, of course, I enjoy cooking – particularly finding new recipes to try. ![]() Louise KotsailidiLifestyle LeadI’ve been part of the Chandler Court team since it opened in 2018. I wanted to work in the care sector, I did some research and discovered that Care UK had a great reputation, so I applied for the role. I actually started here as Head Housekeeper as I had a background in cleaning services, but I later joined the Lifestyle team. That was something I’d wanted to do for a while, and I’m so grateful to have been given the opportunity. In this role it’s important to be positive and confident because it’s up to us to lift the spirits of residents, make them happy and to keep them engaged. Everyone in the Lifestyle team has different qualities which we bring to the team, and we’ve built strong relationships with residents over the years. We work really well together too. ![]() Sally HealeyBusiness AdministratorI’ve worked for Care UK since 2013. Before joining the company I was a support worker in the community. I would give emotional and practical support to people living with dementia, as well as people living with addictions and mental health challenges. It was quite a challenge to change career path, but the company is very supportive. It was a huge highlight to be offered this role, and to be recognised for my customer relationship skills. I’m really enjoying getting to know my colleagues, the residents themselves as well as their families. |
Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,299.00 |
Nursing Fees From / Price Per Week | £1,499.00 |
Residential Dementia Fees From / Price Per Week | £1,354.00 |
Respite Fees From / Price Per Week | £1,509.00 |
Funding Types | |
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Local Authority | Worcestershire |
Region | West Midlands |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | No |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
Styles of Food |
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Our Photos |
Activities Are So Important |
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Our team will support your loved one to continue to do the things they love, enjoying an experience that’s as individual as they are. We'll get to know your loved one's personality and life story, their passions and interests. That way we can be sure we’re making each day the best it can be, whether it’s rediscovering an old pastime, making new friends or finding a sense of purpose by helping around the home. If you like to sit and watch the world go by over a cup of coffee and home baked cake, the coffee shop is likely to be a big hit. At the heart of the home, it is a superb place to catch up with your neighhbours, creating the sense of a mini-outing, without leaving the home. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
Activities Outside Our Home |
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Garden Centre, Park, Shopping Centre. |
Can You Bring Your Pet |
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No |
Recreation Road
Bromsgrove
Worcestershire
B61 8DT
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 7th March 2019 |
Last rated | 11th April 2019 |
Reports | |
Registration Date | 24th January 2018 |
Service Provider | Care UK Community Partnerships Ltd, CO4 9QB |
Transport |
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Bus Stop nearby, Car Park on-site. |
Nearby Services |
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Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops. |
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