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Recreation Road
Bromsgrove
Worcestershire
B61 8DT

Website

Profile Strength
Very Good 80%
Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Regulator's Rating Good
Meet The Manager

Dawn Covill is Home manager at Chandler Court.

I qualified as a nurse in 1987 and worked in the NHS before moving into older people’s care. As well as managing care homes, I’ve overseen the provision of clinical care for other leading providers.

I first started working for Care UK in 2013 as Deputy Manager at Priors House in Leamington Spa. I've supported various homes in a management capacity including Scarlet House and Highmarket House. I enjoy working for Care UK because it strives to guarantee quality of life for residents at all stages of their care journey. The organisation also values its employees, which is crucial.

I love seeing happy residents, relatives and motivated colleagues who are excited about the work they’re doing. Energy and passion are key to what we do: if you put in 100% you get 120% back from colleagues and residents!

Dawn Covill

Chandler Court is a brand new, purpose-built care home providing a full range of quality, personalised care for older people. Care services range from respite and residential care, to palliative and specialist dementia care.

Everything about the home is designed to enable residents to enjoy the very best lifestyle. The home has a café, hair salon and cinema, and a wide range of tailored group and one-to-one activities are planned each week. Entertainment and outings are organised regularly too. Residents are supported to keep busy with routine tasks around the home, and to continue visiting friends and clubs in the community to help them stay active and independent.


Care Options We Can Provide
Support For End of Life, Independent Living, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Cancer, Liver Disease, Lung Disease, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Wandering .
Dementia Specialisms Alzheimer's, Mixed Dementias, Vascular Dementia.
Respite Care Yes

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Our Building and Facilities

Chandler Court is a brand new, purpose-built care home providing a full range of quality, personalised care for older people. Care services range from respite and residential care, to palliative and specialist dementia care.

Everything about the home is designed to enable residents to enjoy the very best lifestyle. The home has a café, hair salon and cinema, and a wide range of tailored group and one-to-one activities are planned each week. Entertainment and outings are organised regularly too. Residents are supported to keep busy with routine tasks around the home, and to continue visiting friends and clubs in the community to help them stay active and independent.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bar / Pub, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Cinema, Coffee Shop, Hairdressers, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Each bedroom at Chandler Court has its own en-suite wet room, flatscreen TV and 24-hour nurse call system. Food and dining are a big focus too: the chef-led catering team pride themselves on creating delicious dishes all tailored to residents’ tastes and residents have the choice to eat whenever they wish.  


About Our Rooms
Number Of Rooms 81
Number Of Ensuite Rooms 81

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos
Description

Our team will support your loved one to continue to do the things they love, enjoying an experience that’s as individual as they are. We'll get to know your loved one's personality and life story, their passions and interests. That way we can be sure we’re making each day the best it can be, whether it’s rediscovering an old pastime, making new friends or finding a sense of purpose by helping around the home. 


Our Team
Dawn Covill
Dawn Covill
Home manager

I qualified as a nurse in 1987 and worked in the NHS before moving into older people’s care. As well as managing care homes, I’ve overseen the provision of clinical care for other leading providers.

I first started working for Care UK in 2013 as Deputy Manager at Priors House in Leamington Spa. I've supported various homes in a management capacity including Scarlet House and Highmarket House. I enjoy working for Care UK because it strives to guarantee quality of life for residents at all stages of their care journey. The organisation also values its employees, which is crucial.

I love seeing happy residents, relatives and motivated colleagues who are excited about the work they’re doing. Energy and passion are key to what we do: if you put in 100% you get 120% back from colleagues and residents!

Emma Mayland
Emma Mayland
Deputy Home Manager and Infection Prevention and Control Champion

I have many years’ experience in care home management, and when this role at Chandler Court came up, it was an exciting opportunity to be part of a brand new home within a company that is committed to providing excellent care.

I love meeting people and building relationships with the residents I help to care for, and their loved ones. It’s a good feeling knowing that you’ve made a positive difference to someone’s day. 

Here at Chandler Court I'm also the Infection Prevention & Control (IPC) Champion. In essence, my role involves establishing and maintaining a high standard of hygiene and cleanliness so that residents, colleagues and visitors are kept safe. I provide infection control training and am on hand to support our team to work to the highest standards.

Paul Chambers
Paul Chambers
Customer Relations Manager

I have over 25 years’ experience in sales and started to work in the care sector in 2019. I loved this experience and felt I’d be an asset, with my skillset, knowledge and experience, to join the Chandler Court team. I’d passed the home many times on my travels and always thought Chandler Court looked like a lovely modern care home. It’s fantastic to be finally working here.

In this role it’s important to be empathetic about the challenges that families are facing and the struggles they’re going through. Building an atmosphere of trust with families is key. I’m passionate about the superb care delivered by our team, and the great lifestyle that Chandler Court residents enjoy, so I’m genuinely excited about the possibilities for people who move here to experience a truly fulfilling life. 

Louise Kotsailidi
Louise Kotsailidi
Lifestyle Lead

I’ve been part of the Chandler Court team since it opened in 2018. I wanted to work in the care sector, I did some research and discovered that Care UK had a great reputation, so I applied for the role. I actually started here as Head Housekeeper as I had a background in cleaning services, but I later joined the Lifestyle team. That was something I’d wanted to do for a while, and I’m so grateful to have been given the opportunity.

In this role it’s important to be positive and confident because it’s up to us to lift the spirits of residents, make them happy and to keep them engaged. Everyone in the Lifestyle team has different qualities which we bring to the team, and we’ve built strong relationships with residents over the years. We work really well together too.

Nicola Burton
Nicola Burton
Head Chef

I’ve worked as a chef in the care home sector for a long time and have even won awards for what I do. I love cooking for people and being able to make a difference to an older person’s day. The residents appreciate the little touches – the way food is presented and served. It’s great to get their instant feedback. 

Being part of a team launching a brand new care home is both challenging and exciting at the same time! We need to make sure we get things right from the start, so the pressure’s on, but the rewards are just as great. 

Away from work I love to travel: I’ve a long list of places I want to see. I also enjoy spending time with family, including my two grandchildren. And, of course, I enjoy cooking – particularly finding new recipes to try. 

Vikram Jassi
Vikram Jassi
Head Housekeeper

I joined the Chandler Court team because I wanted to enhance my skills by working for one of the best care home companies in the country. Becoming Head Housekeeper at Chandler Court is a huge step up for me, but one I’m very excited about.

In this role I think it’s important to be a good role model for my team. I want to motivate and inspire them to do their best work for residents, and to fulfil their own potential. It’s also up to me to give the team all the support they need, and to make sure everything we do flows smoothly so we achieve what we need to each day.

Sally Healey
Sally Healey
Business Administrator

I’ve worked for Care UK since 2013. Before joining the company I was a support worker in the community. I would give emotional and practical support to people living with dementia, as well as people living with addictions and mental health challenges. 

It was quite a challenge to change career path, but the company is very supportive. It was a huge highlight to be offered this role, and to be recognised for my customer relationship skills. I’m really enjoying getting to know my colleagues, the residents themselves as well as their families. 

The Importance Of Meal Times

Our chef-led team understands the importance of nutrition and hydration to health and wellbeing in later life. Despite social distancing, meal times at Montfort Manor are a social occasion. Residents enjoy getting together in our attractive dining rooms. Alternatively, in-room dining is available if your loved one would prefer, or need, additional distancing. Our catering team uses fresh ingredients to create delicious and nutritious hot and cold menu choices, all tailored to your loved one’s personal tastes, diet and cultural needs. Snacks and drinks are available day and night, and every resident is treated to a home-baked birthday cake – of a flavour of their choosing, of course.


We Serve Food At
All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegetarian.

Our Photos

Activities Are So Important

Our team will support your loved one to continue to do the things they love, enjoying an experience that’s as individual as they are. We'll get to know your loved one's personality and life story, their passions and interests. That way we can be sure we’re making each day the best it can be, whether it’s rediscovering an old pastime, making new friends or finding a sense of purpose by helping around the home. 

If you like to sit and watch the world go by over a cup of coffee and home baked cake, the coffee shop is likely to be a big hit. At the heart of the home, it is a superb place to catch up with your neighhbours, creating the sense of a mini-outing, without leaving the home.


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Recreation Road
Bromsgrove
Worcestershire
B61 8DT

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/5522f539-d5c3-41d7-b48c-61ef0816e0f4
Report Published 11th April 2019
Registration Date 24th January 2018
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Chandler Court

Chandler Court was given an overall rating of "Good" by the CQC in April 2019.
Chandler Court provides Nursing, Dementia and Respite care.
Chandler Court has 81 rooms.
Chandler Court is owned by Care UK.
No. Chandler Court does not offer Residential care.
Yes. Chandler Court does offer Respite care.
Yes. Chandler Court does provide care for people with Dementia.
Chandler Court comes under Worcestershire.
Dawn Covill is the manager of Chandler Court.

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