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Excellent 96%
Care Response - Home Care
Care Type Home Care
Care Category Personal | Dementia | Respite
Availability Yes
Hourly Prices From £37.89
Regulator's Rating Good
Meet The Manager

Diane Brown is Registered Manager at Care Response.

I have worked in the care sector for over 20 years (all with Care Response), having progressed right through from part time Care Worker to Registered Manager. My great Nan ran a nursing home in London so caring is in my genes.

As a domiciliary care agency, Care Response attracted me because I believe everyone is entitled to remain at home and with the our support services, clients are able to do so in a safe and caring environment.

I think of Care Response as a family company with “our family caring for yours”.

Founded in 1995 by Avis Hart and Diane Lagna, Care Response is Ascot’s longest established provider of domiciliary care. We remain independent, which has helped us build excellent working relationships with the areas GPs and District Nurses and in turn provide reliable and quality care for all of our clients.

Our friendly, professional team is dedicated to supporting your independence, so you can choose your daily routine, enjoy the company of your pets and stay in the comfort of your own home.


Care Options We Can Provide
Care Given Companionship, Complex Care, Convalescence, Daily Respite Care, Emergency Care, End of Life, High Dependency, Mental Healthcare, Nursing Dementia / EMI, Palliative, Personal care, Reablement, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Housekeeping Cleaning, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying, Transportation.
Nursing Specialisms Aids, Bariatric care, Cancer, Diabetes, Multiple Sclerosis, Pain Management, Parkinson's Disease, Stroke.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's, Vascular Dementia.
Care Visits 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Days, Full Day, Hours, Sitting-in Service.
Transport Carer provides own vehicle.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Care Response is working within the government guidelines to help protect its staff and clients.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Fees For Individuals Fee
Hourly Fees Start From £37.89

Funding Types
Region South East
We Accept Self-Funding Clients Yes
Local Authority Funded Clients No

The Importance Of Meal Times

A balanced, nutritious diet is essential to maintaining health and well-being. At Care Response, our carers can prepare all types of meals for their clients, taking likes, dislikes and cultural needs into consideration.


We Can Prepare
All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks.

Dietary Options
Pureed, Vegetarian.

Our Photos

Activities Are So Important

As part of your care plan with Care Response, you'll receive support with daily living activities, both basic and physical, to help you lead a fulfilling life tailored to your abilities, whether at home or in the community.


Our Photos

Staff Specialities
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Word Games.

Our Pets

Care Response do not cater for pets.


Regulator: CQC

Current Ratings
CQC Registered Yes
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 29th March 2019
Last rated 16th May 2019
Current Report

Care Response Home Care service - Care Quality Commission (cqc.org.uk)

Historic Reports

Care Response Home Care service - Care Quality Commission (cqc.org.uk)

Registration Date 19th November 2010
Service Provider Care Response Limited, SL5 9NQ

We cover Sunninghill, Sunningdale , Ascot North and South , Bracknell , Windlesham and other surrounding areas 

Our Registered Address is:

Kingswick House
Suite 46 Kingswick Drive
Sunninghill
Berkshire
SL5 7BH

Frequently asked questions about Care Response

Care Response was given an overall rating of "Good" by the CQC in May 2019.
Care Response provides Personal, Dementia and Respite care.
Prices for Care Response start from £37.89 per hour.
Yes. Care Response does offer Respite care.
Yes. Care Response does provide care for people with Dementia.
Care Response does not accept Local Authority clients.
Care Response accepts NHS Continuing Healthcare clients.
Diane Brown is the manager of Care Response.

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