Rokewood Court Care Home
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20 Roke Road
Kenley
Greater London
CR8 5DY
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Thomasina Allan is General Manager at Rokewood Court Care Home.
As the General Manager of Rokewood Court, I lead with purpose, compassion, and an unwavering commitment to excellence. My role is to ensure every resident feels safe, respected, and truly at home.
Located in a leafy residential road Rokewood Court Care Home offers outstanding residential, respite and bespoke dementia care in a luxurious environment.
For anyone seeking the bliss of a luxurious care home with the reassurance of constant care, Rokewood Court is the perfect place to live.
Rokewood Court Luxury Care Home
Rokewood Court Dementia Community
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, End of Life, High Dependency, Independent Living, Palliative, Personal care, Physiotherapy, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. |
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
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| 60 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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Residents can relax in communal lounges or in the better weather, enjoy an aperitif in our picturesque garden where you can entertain family and friends. The cinema, café, private dining room and hair and beauty salon complete Rokewood Court’s luxurious accommodation. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 2 Nov 2020 |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
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| Activities Room, Bistro, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Cinema, Coffee Shop, Day Centre, GP, Hairdressers, Lift, Minibus, Nutritionist, Overnight Guest Stay. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Scenic Views, Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Individual Heating Controls, Reduce Plastic Use, Smart Home Remote Control, Solar Panel Heating. |
| Our Photos |
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| Description |
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There are 64 large, beautifully furnished en-suite bedrooms complete with electric profiling bed, Sky TV and Wi-Fi. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 64 |
| Number Of Ensuite Rooms | 64 |
| Type Of Room |
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| Double Room, Single Room, Studio. |
| Room Features |
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| Direct Garden Access, Furnished, Garden View, Step Free Access, Unfurnished. |
| Room Facilities |
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| Freeview TV, Internet Access, Private Patio, Secure Access, Sky/Cable TV, Telephone Point. |
| Our Photos |
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| Funding Types | |
|---|---|
| Local Authority | Croydon |
| Region | London |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Café
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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Life is full of fun at Rokewood Court. Our dedicated Activities team after consulting our residents create a daily programme of classes, social events and entertainment that build on residents’ interests . The mini bus is available 7 days a week to use for weekly trips to places of interest. |
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
|---|
| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Theatre. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Do you use solar power? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an electric vehicle charging point? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you compost? | Yes |
| Our Pets |
|---|
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Unfortunately, pets are not allowed at Rokewood Court |
| Can You Bring Your Pet |
|---|
| No |
20 Roke Road
Kenley
Greater London
CR8 5DY
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 5th June 2025 |
| Published Date | 28th July 2025 |
| Current Report |
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| Historic Reports |
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| Registration Date | 9th October 2020 |
Rokewood Court Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church, Mosque. |
| Nearby Services |
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| Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops. |
Frequently asked questions about Rokewood Court Care Home
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