Banstead Manor Care Home

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Profile Strength
Very Good 88%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Regulator's Rating Good
Meet The Manager

Liz Day is Interim Home Manager at Banstead Manor Care Home.

I am the Interim General Manager at Banstead Manor and am delighted to join the excellent team here. I am a nurse by background and have 12 years’ experience in managing care homes. I know Hallmark Care Homes for their vision and commitment to relationship-centred care. The whole team at Banstead Manor are passionate about delivering high standards of care, and provide a welcoming and happy environment for residents. With exceptional hospitality and lots going on, it’s a good place to be.

Liz Day

Banstead Manor is the newest addition to the Hallmark Care Homes family and is be a beautiful, purpose-built, 77-bedroom care home in Banstead offering high standards of residential, nursing and dementia care.

Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

The health, safety and well-being of residents, visitors and team members is paramount, and we can assure you that your priorities regarding safety, care, cleanliness, and enjoyment are ours too. We take this responsibility very seriously and as such, we have implemented robust infection control measures in line with Government and Public Health England and Public Health Wales advice to ensure the safety of everyone who lives and works within our homes. These measures include: Wearing PPE, Regular testing and temperature checking, Social distancing, Enhanced cleaning, COVID-19 training

We are pleased to report that NHS healthcare professionals are now vaccinating residents and team members at all of our homes.  We are keeping residents and relatives updated with our progress. The Covid-19 vaccination rollout programme is being driven by the local health boards in Wales and by GPs in England.  Timings vary from area to area, dependent on when NHS healthcare professionals receive a supply of vaccines and how many doses they receive in each delivery.   However, we are in regular contact with the health boards and our local GP surgeries for updates and are working closely with them to ensure everyone has the opportunity to be vaccinated safely and as soon as possible.  With two doses of the vaccine being needed for immunisation to be fully effective, we do not expect to make changes to the measures in place at our homes until after the second dose has been delivered.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Banstead Manor Care Home safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

Our Building and Facilities

The comfortable surroundings at Banstead Manor Care Home provide the perfect backdrop for residents to form lasting relationships. Here you will be able to enjoy quality time with family and socialise with friends. Our facilities include a bright and inviting café, state-of-the-art cinema, landscaped gardens and on-site his and hers salon. Life at Banstead Manor, our community-focused care home in Banstead, is about continuing to live life to the full.

Is Our Home Purpose Built

The Year Our Home Was Built
16 May 2019

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Chiropodist, Cinema, Hairdressers.

Our Garden
Communal Garden, Communal Patio, Seating.

Banstead Manor Brochure Pdf.pdf

Our Photos

About Our Rooms
Number Of Rooms 77

Type Of Room
Double Room, Single Room.

Room Features

Our Photos

We understand that choosing a care home in Surrey is a big decision, and is as much about enhancing life and independence as it is about receiving the best, bespoke care. Our dedicated team receives extensive training. Rest assured that residents at Banstead Manor Care Home receive tailored care, specific to each individual’s needs. With our friendly team supporting them all the way, residents are still able to have active lives, doing the things they’ve always loved. They can enjoy a sense of belonging and fulfilment by being part of a vibrant community, building friendships along the way at our care home in Banstead.

We are also proud to be part of the Housing and Dementia Research Consortium to support research on what practices best support people living with dementia in an effort to positively influence policy and practice for dementia care in the UK.

Our Team
Liz Day
Liz Day
Interim Home Manager

I am the Interim General Manager at Banstead Manor and am delighted to join the excellent team here. I am a nurse by background and have 12 years’ experience in managing care homes. I know Hallmark Care Homes for their vision and commitment to relationship-centred care. The whole team at Banstead Manor are passionate about delivering high standards of care, and provide a welcoming and happy environment for residents. With exceptional hospitality and lots going on, it’s a good place to be.

Funding Types
Local Authority Surrey
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Our Menu Pink tick icon Sample Menu.PNG
Our Photos
Activities Are So Important

Banstead Manor has a vibrant atmosphere designed to help residents get the most out of life, and we’ll be there to support them. We are active members in the local community, proud members of the Banstead Rotary Club and have a packed activities calendar to suit all tastes and abilities. From Tai Chi and exercise classes for keeping active to flower arranging, painting and music sessions to keep the creative juices flowing, there is lots on offer for residents to get involved with at our care home in Banstead and activities are tailored to meet individual needs.

Before coming to live at Banstead Manor Care Home, every resident completes ‘About Me’, a booklet that gives us great insight into their history, hobbies, likes and dislikes. For our care team, this is an important first step to building a strong, supportive relationship, essential to delivering bespoke, high-quality relationship-centred care. It also helps us plan the sorts of activities that will make living at Banstead Manor more interesting and enjoyable. We work with families to ensure that their loved one is settled and happy and understand that our relationship with every resident, their family, and friends is central to delivering the best possible care.

Our Photos


Activities At Home
Birthday Celebrations, Cooking, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

Pets by arrangement.

Can You Bring Your Pet

6-10 Brighton Road

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 15th June 2021
Last rated 23rd July 2021

23rd July 2021

20th January 2021

Registration Date 24th May 2019
Service Provider Hallmark Care Homes (Banstead) Limited, CM12 0EQ
Bus Stop nearby, Train Station nearby.

Places of Worship
Methodist Church.

Nearby Services
Restaurant, Shops.

Frequently asked questions about Banstead Manor Care Home

Banstead Manor Care Home was given an overall rating of "Good" by the CQC in July 2021.
Banstead Manor Care Home provides Nursing, Dementia, Respite and Residential care.
Banstead Manor Care Home has 77 rooms.
Banstead Manor Care Home is owned by Hallmark Care Homes.
Yes. Banstead Manor Care Home does offer Residential care.
Yes. Banstead Manor Care Home does offer Respite care.
Yes. Banstead Manor Care Home does provide care for people with Dementia.
Banstead Manor Care Home comes under Surrey.
Banstead Manor Care Home does not accept Local Authority clients.
Banstead Manor Care Home does not accept NHS Continuing Healthcare clients.
Liz Day is the manager of Banstead Manor Care Home.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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