Byron Lodge Care Home

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105-107 Rock Avenue
Gillingham
Kent
ME7 5PX

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Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,350.00
Regulator's Rating Good
Meet The Manager

Diane Dalton is Manager at Byron Lodge Care Home.

Dianne has been with the Crownwood group since May 2023 and was promoted to Home Manager in September 2024. Dianne is a Registered Nurse and has over 14 years of experience within many hospital settings and also in forensic nursing.

Dianne has a passion for elderly care, and has all of our residents' needs at heart. She is looking forward to building and supporting the staffing teams to ensure that our residents receive the best care possible and that Byron Lodge continues to move forward successfully.

Diane Dalton

Byron Lodge is a purpose built care home with nursing, opened in 1994. Situated in the up and coming Medway town of Gillingham, it is conveniently situated close to Gillingham town centre and has the benefit of main bus routes and easy access to Gillingham train station. The Home is set over 4 floors and boasts large communal areas.

The Home aims to provide high quality personalised nursing care to meet the needs of the individual whilst encouraging choice and independence in a friendly, relaxed and homely environment.

If you or your loved one is considering the need for nursing care, please feel free to contact the Home or visit to see what they can offer. Byron Lodge Nursing Home look forward to welcoming you.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Byron Lodge is working within the government guidelines to help protect its staff and clients.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Minimum Age
18

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropodist, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

Description

All our bedrooms are tastefully decorated and furnished, with ensuite facilities. Residents are welcome to add small pieces of their own furniture, pictures and treasured possessions to create an environment where they feel comfortable.


About Our Rooms
Number Of Rooms 29

Type Of Room
Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Freeview TV, Internet Access, Telephone Point, Wifi.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,350.00

Funding Types
Local Authority Medway
Region South East
We Accept Self-Funding Clients Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Byron Lodge offers a wide range of Activities throughout the week which are led and organised by our Activities and Social Inclusion Co-ordinator, with activities on offer, ranging from Bingo to cheese tasting. We endeavour to ensure that all of our residents can take part in activities they enjoy. As well as group activities, the Home also carries out bedside 1:1 visits and 1:1 activities. The Home often has external singers and musicians visit including the local primary school choir to entertain our residents.


Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Partial
safe-tick Are your windows double glazed? Yes
safe-tick Do you use motion sensors? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an EPC rating? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes
safe-tick Is your boiler less than 15 years old? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

In-home and community projects that protect the environment

safe-tick Do you carry out projects that support wildlife? Yes
safe-tick Do you compost? Yes

105-107 Rock Avenue
Gillingham
Kent
ME7 5PX

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Assessment Date 24th June 2024
Published Date 27th September 2024
Current Report

Byron Lodge Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Byron Lodge Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 23rd December 2016
Service Provider Byron Lodge Care Home Ltd, ME7 5PX
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Methodist Church.

Nearby Services
Golf Club, Hospital, Park, Pub, Restaurant, Shops.

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Frequently asked questions about Byron Lodge Care Home

Byron Lodge Care Home was given an overall rating of "Good" by the CQC in September 2024.
Byron Lodge Care Home provides Nursing, Dementia and Respite care.
Byron Lodge Care Home has 29 rooms.
Prices for Byron Lodge Care Home start from £1,350.00 per week.
Byron Lodge Care Home is owned by Crownwood Healthcare.
No. Byron Lodge Care Home does not offer Residential care.
Yes. Byron Lodge Care Home does offer Respite care.
Yes. Byron Lodge Care Home does provide care for people with Dementia.
Byron Lodge Care Home comes under Medway.
Diane Dalton is the manager of Byron Lodge Care Home.

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