Burrows House

12 Derwent Road
Penge
London
SE20 8SW

Website

Tel: 020 8778 2625

Email: Maryam Timamy

Care Provider: GCH (North London) Ltd

Care Type Care Home
Care Category Dementia, Respite, Residential.
Availability Call for details
Overall CQC Rating Good
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Meet The Manager

Maryam TImamy is Care Home Manager at Burrows House.

Maryam is the Home Manager at Gold Care Homes, Burrows House. Her entry into health and social care started when she graduated as Medical Officer from Volgograd State Medical Institute in Russia, many years ago. She is committed to an ethos of high-quality care. Her purpose as a Care Home Manager is to ensure her residents have a rewarding and fulfilling life.

Maryam TImamy

Burrows House offers first class care for residents over 65. Located conveniently just outside the centre of Penge, Burrows House is near to all the sights and sounds of London. Each one of our residents enjoys unique, personalised care, built around them and designed to make their stay with us as enjoyable and fulfilling as possible.

The wonderful facilities at Burrows House make a world of difference to our residents. Whether it’s chatting in the cafe, pottering around the garden or enjoying the peace and quiet of the lounge, there really is a favourite place for everyone.



Care Options We Can Provide
Support For Companionship, Personal care, Palliative, End Of Life.
Disability Support Walking Frame, Physical Disability, Physically Frail.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's, Elderly Frail.
Respite Care Yes
Minimum Age
65

Our Building and Facilities

The wonderful facilities at Burrow House make a world of difference to our residents. Whether it’s chatting in the cafe, pottering around the garden or enjoying the peace and quiet of the lounge, there really is a favourite place for everyone.


How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, TV Lounges, Sitting Rooms.

What Else Do We Provide
Chiropodist, Optician, Dentist, Hairdressers, Lift.

Our Garden
Communal Garden, Wheelchair Friendly Access.

Brochures
Burrows_House_BROCHURE_Final_301018.pdf

Our Photos

Description

Rooms at Burrows House vary in style and facilities, but the majority offer:

  • Spacious rooms with natural light
  • Views of our landscaped gardens
  • TV and Telephone points
  • Single or double sized rooms
  • Welcome toiletries upon arrival

For residents wishing to upgrade their room experience to include dedicated internet service, movies on demand, private phone line/mobile, large flat screen (and more), speak to our Care Home Manager regarding the Gold Care Plus and Platinum room packages.


About Our Rooms
Number Of Rooms 54
Number Of Ensuite Rooms 5

Type Of Room
Single Room, Double Room.

Room Features
Furnished, Unfurnished, Garden View.

Room Facilities
Freeview TV, Sky/Cable TV, Telephone Point, Internet Access, Catch up TV.

Description

We take as much care of our staff as we do of our residents. Delivering excellent care is key at Gold Care Homes. It motivates the way we invest, train and measure staff wellbeing. This ensures our entire workforce is fully engaged and is driving towards our corporate goals.

We are active in pursuing a fully dedicated workforce and monitor the feedback of our staff through an annual Health and Happiness survey. After all, a happy workforce provides a happy service! We use a range of corporate initiatives to support staff engagement levels including: involving our staff when developing individual care home strategies, investment in training and development, identifying future stars in the business as well as regular social events. We recently launched our very own Dragons Dens style ideas forum, where staff, residents and their families can present their ideas to promote efficiency and improve the experience of our residents.

To us, each and every resident is an individual. Each has his or her own life story. Each has their own likes and dislikes. Each has their own way of living. All of our residents enjoy their own care plan, tailored specifically for them. This allows us to build their care around their preferences, lifestyles and routines. It’s all part of our philosophy to see the person for who they are, not masked by age or condition. Everything we do is driven by this genuinely caring, person-centred approach


Funding Types
Local Authority Bromley
Region London
We Accept Local Authority Funding Yes

The Importance Of Meal Times

Our food service has been designed to replicate a home setting. The food has been specially selected to ensure our residents receive the right balance of nutrients while still appeasing to the varied taste buds on offer. Every meal we produce for our residents reflects their own specific dietary needs as laid out in their care plan. It’s a cornerstone of our care policy and key to our person-centred approach. Besides the regular meal times, our food specialists regularly organise bespoke eating experiences, from outdoor BBQs to themed dinner parties.

Our food specialists also go the extra mile for special days such as anniversaries, birthdays and cultural holidays

Restaurant experiences are also available for when visitors wish to eat private meals with their loved ones. Visitors are also free to try our meals – just ask our Care Home Manager for a free tasting session.


We Serve Food At
Breakfast, Lunch, Dinner.

Dietary Options
Vegetarian, Vegan, Pureed, Diabetic.

Our Photos

Activities Are So Important

Our Activities Co-ordinators play a fundamental part in delivering our mission of enhancing the lives of our residents by creating a fun and hugely varied program for everyone to participate. A great source of fun and laughter, our range of activities really help each resident live their life to the full. Here at Gold Care Homes, we believe independent activity, hobbies and day to day chores boast self confidence. By taking the time to understand each residents capabilities, we’re able to build a personalized activity plan.

Our aim is to create a programme that encourages as much interaction and enjoyment as possible. As you’d expect, most activities are indoors. However, when the weather permits, we make the most of our lovely outdoor patio areas and landscaped gardens. When our residents are feeling a little adventurous, we also plan nationwide trips to popular landmarks!



Our Photos

Timetables
Example week for resident.PNG

Activities At Home
Singing, Painting, Gardening, Quiz Games, Exercise Class, Excursions, Themed Events, Birthday Celebrations, Visiting Entertainment, Bingo.

Activities Outside Our Home
Local Tourist Attractions.

12 Derwent Road
Penge
London
SE20 8SW

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/feb3d7ff-621a-46c8-acff-f8193a884b39
Report Published 1st August 2018
Registration Date 19th May 2017
Transport
Bus Stop nearby, Train Station nearby, Car Park on-site.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Hospital, Shops, Restaurant, Park, Pub.

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