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Profile Strength
Excellent 98%
Care Type Home Care
Care Category Personal
Availability Yes
Hourly Prices From £20.00
Regulator's Rating Good

Care Provider: DCK Care Limited

Meet The Manager

Daisy Clifford is the Registered Manager at DCK Care.

Daisy has worked in Health & Social Care for over 25 years

She came to the UK from Kenya in 2003 following a long career in Nairobi as a Social Worker

She tells many stories of having to use money from family and friends to buy food for kids that have gone without for days

She studied at University of Gloucestershire to achieve a Bachelors Degree in Community Health & Social Care

She started DCK Care in May 2017 after a long career as a Carer, Senior Carer, Agency Manager, Care Home Manager, Registered Manager and Social Worker in the East Midlands

Although she is the BOSS, if you ask her she will smile and say "I am a Carer"

Daisy Clifford

We understand that not one care plan fits all. Daily services can include anything from meal preparation, hygiene, cleaning, and supervision. We will take the time to get to know you and develop an individualized care plan that fits your specific needs.

We involve the family when discussing a Support Plan as it is very important that the people that know the Service User best have a say about what care is required.

The family know better than we do

We give family members access to support plans through the Family Web Portal "Birdie"

With Birdie you can see which carers are attending your loved one and what times, you can see what care has been given.

You can see the carer comments and any concerns raised.

You have complete visibility of the care call as it happens

And importantly you as a family decides which members of the family can see this information


Brochures
DCK Care Brochure 1.jpg DCK Care Brochure 2.jpg

Care Options We Can Provide
Care Given Companionship, Convalescence, End of Life, High Dependency, Independent Living, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Housekeeping Cleaning, Gardening, Household Admin, Laundry, Meal Preparation, Prescription Collection, Shopping, Tidying.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Challenging Behaviour, Violent Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Care Visits 1 Hour, 2 Hours, 3 Hours, 4 Hours, 6 Hours, Full Day, Full Day & Night, Night Service (awake / waking), Sitting-in Service, Sleep-in Service.
Transport Will accompany on Public Transport.
Technology Automatic Medication Reminders, Emergency Response, Family Apps, Home Automation, Home Safety Monitoring, Key Safes, Personal Alarm.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

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Description

We are based in Beeston and are constantly recruiting to manage the needs of our ever growing Service User list.

We have carers of all nationalities and speak a whole range of languages

We have both female and male carers of all ages

Our carers are trained to our very high standards and are constantly checked to ensure the quality is kept.

We have 2 Care Co-Ordinators whose job it is to match the carers to the Service Users and manage the carers.


Our Carers Are
Criminal Background Checked True
Fully Insured True

Our Team
Daisy Clifford
Daisy Clifford
the Registered Manager

Daisy has worked in Health & Social Care for over 25 years

She came to the UK from Kenya in 2003 following a long career in Nairobi as a Social Worker

She tells many stories of having to use money from family and friends to buy food for kids that have gone without for days

She studied at University of Gloucestershire to achieve a Bachelors Degree in Community Health & Social Care

She started DCK Care in May 2017 after a long career as a Carer, Senior Carer, Agency Manager, Care Home Manager, Registered Manager and Social Worker in the East Midlands

Although she is the BOSS, if you ask her she will smile and say "I am a Carer"

Ebbie Sibley
Ebbie Sibley
Care Coordinator
Dionne Small-Fontaine
Dionne Small-Fontaine
Care Coordinator
Tom Clifford
Tom Clifford
Administration Manager

Hi I am Tom.

I am the Administration Manager at DCK Care.

Although I am trained in care (as are ALL of our staff) I spend all of my time in the office on paperwork and accounts

I am responsible for HR

I am a Dementia Friends Champion and deliver Dementia Information Sessions throughout Nottinghamshire, Derbyshire and Leicestershire. I am not an expert but talk to families and friends of those living with Dementia to show how the person living with dementia can live well with the right support.

Nara Casimiro
Nara Casimiro
Team Leader
Brian Schreiber
Brian Schreiber
Senior Carer

Brian is from South Africa and started at DCK Care in 2019

He is a very important part of the company and brings exceptional qualities to us

Brian has a very calm and self assured persona and relaxed attitude

He is a listener and available when Service Users or even fellow colleagues have problems

He is the fun side of DCK Care

His nickname is Brush (ask him, he will tell you why)

Angel, Demileigh, Keyleigh
Angel, Demileigh, Keyleigh
Carer

DCK Care believe strongly in training.

We have begun recruiting young school leavers to train to our standards and work within the structure of CQC as well as offering an education in life.

We have very high morals and standards which we expect our trainees to meet and are offering in conjunction with T2Group (a nationwide training company based in South Wales) a training course to achieve NVQ2

Angel, Demileigh and Keyleigh are the first to join DCK Care and commit themselves to the programme

Already we are seeing the benefits of this as they all bring their own personalities but also have a very good work ethic

Elvis Otim
Elvis Otim
Carer

Elvis joined us in March 2020 having played professional football for Nottingham Forest and Barnsley

Elvis has been an absolute revelation during his time and deservedly won Employee of the Month for July and has been a strong contender every month

He has asked me to mention that he supports Liverpool but we try not to hold it against him

Elvis has registered for NVQ2 training and we see him as part of our long term future

Danielle Fisher
Danielle Fisher
Senior Carer

Danielle joined us during lockdown

She has 4 years experience in Domiciliary Care

She also spent a time in a residential home

She always has a smile and a word of encouragement for the younger carers

She has a lot of experience with dementia

Julie Goodge
Julie Goodge
Carer

Julie has worked in care for 25 years caring for people of all ages.

Her favourite part is caring for people with dementia

Her interests are anything to do with animals, domestic and wildlife and she is passionate about animal welfare

Julie is married to Graham (a fellow Chelsea supporter) and lives in Long Eaton

Linda Kwarteng-Danso
Linda Kwarteng-Danso
Carer

Linda joined us as a Carer in May 2019

She is in the final stages of qualifying for NVQ2 and doubles up care work with Admin work in our office

She is very thorough and keeps a check on Compliance

Fees For Individuals Fee
Hourly Daytime Rate £20.00
Hourly Night-time Rate £22.00
Full Day Rate / Price Per Day £240.00
Hourly Rate - Bank Holiday £40.00
Full Day Rate - Bank Holiday £480.00
Hourly Rate - Christmas Day £40.00
Full Day Rate - Christmas Day £480.00
Full Night Rate - Sleeping £160.00
Full Night Rate - Awake £220.00

Funding Types
Local Authority Nottinghamshire
Region East Midlands
Local Authority Funded Clients Yes

The Importance Of Meal Times

We encourage our Service Users to eat healthy

We prepare the meals of their choice at the times that our Service Users request it.

We involve the family at all times when preparing a Support Plan so we know what meals are required

We confirm likes and dislikes and any allergy concerns


We Can Prepare
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks.

Dietary Options
Diabetic, Gluten-free, Halal, Vegan, Vegetarian.

Our Photos

Activities Are So Important

We work with the family to discover the activities that our Service Users enjoy.

Our carers get very involved in making sure that the Service Users enjoy the time spent together

For instance we have one Service User who enjoys karaoke and the carer sings along and encourages them to express themselves

Another Service User helps out at a local community event every Saturday helping the homeless. Our carers go along with him to help with them

Daisy and Tom are Dementia Friends Champions and run Information Sessions throughout the County.

It is very important for anyone living with Dementia to get the right support as anyone can live well with Dementia.

The Information Sessions are free to anyone who wants to know how to support those living with Dementia


Our Photos

Staff Specialities
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Our Pets

When we discuss a Support Plan with the Service User and the family, we discuss pets that the Service User may have and ensure that our carers are aware of the pets.

We make sure that the carers that are attending are as comfortable around pets as the Service User is


How We Help With Your Pet
Feeding, Walking.

Regulator: CQC

Category Rating
CQC Registered Yes
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/a59489a6-6c42-4f98-8eee-d3b64953c49b
Report Published 12th February 2019
Registration Date 12th December 2017

Beeston, Chilwell, Broxtowe, Stapleford, Long Eaton, Bulwell, Sneinton, Ashfield, Mansfield, West Bridgford, Clifton, Silverdale, Nottingham Centre, St Anns, Radford, Sherwood, Mapperley, Bestwood, Derbyshire, Nottinghamshire

Our Registered Address is:

35, Wollaton Road
Beeston
Nottingham
Nottinghamshire
NG9 2NG

Frequently asked questions about DCK Care

DCK Care was given an overall rating of "Good" by the CQC in February 2019.
DCK Care provides Personal care.
DCK Care comes under Nottinghamshire.
DCK Care accepts Local Authority clients.
Daisy Clifford is the manager of DCK Care.

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