DCK Care Limited
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Profile Strength |
Excellent 98% 
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| Care Type | Home Care |
| Care Category | Personal |
| Availability | Yes |
| Hourly Prices From | £20.00 |
| Regulator's Rating | Good |
| Add Favourite | |
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Care Provider: DCK Care Limited |
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Meet The Manager
Daisy Clifford is the Registered Manager at DCK Care Limited.
Daisy has worked in Health & Social Care for over 25 years
She came to the UK from Kenya in 2003 following a long career in Nairobi as a Social Worker
She tells many stories of having to use money from family and friends to buy food for kids that have gone without for days
She studied at University of Gloucestershire to achieve a Bachelors Degree in Community Health & Social Care
She started DCK Care in May 2017 after a long career as a Carer, Senior Carer, Agency Manager, Care Home Manager, Registered Manager and Social Worker in the East Midlands
Although she is the BOSS, if you ask her she will smile and say "I am a Carer"
About Us
We understand that not one care plan fits all. Daily services can include anything from meal preparation, hygiene, cleaning, and supervision. We will take the time to get to know you and develop an individualized care plan that fits your specific needs.
We involve the family when discussing a Support Plan as it is very important that the people that know the Service User best have a say about what care is required.
The family know better than we do
We give family members access to support plans through the Family Web Portal "Birdie"
With Birdie you can see which carers are attending your loved one and what times, you can see what care has been given.
You can see the carer comments and any concerns raised.
You have complete visibility of the care call as it happens
And importantly you as a family decides which members of the family can see this information
| Brochures |
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| DCK Care Brochure 1.jpg DCK Care Brochure 2.jpg |
Care
| Care Options | We Can Provide |
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| Care Given | Companionship, Convalescence, End of Life, High Dependency, Independent Living, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Gardening, Household Admin, Laundry, Meal Preparation, Prescription Collection, Shopping, Tidying. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia. |
| Dementia Behaviour | Challenging Behaviour, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 4 Hours, 6 Hours, Full Day, Full Day & Night, Night Service (awake / waking), Sitting-in Service, Sleep-in Service. |
| Transport | Will accompany on Public Transport. |
| Technology | Automatic Medication Reminders, Emergency Response, Family Apps, Home Automation, Home Safety Monitoring, Key Safes, Personal Alarm. |
Infection Control (S.A.F.E.)
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Covid-19 Emergency Support Framework |
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| The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic. Click here to download their assessment. |
More details coming soon
Provider Newsfeed
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on FacebookMeet our Team
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We are based in Beeston and are constantly recruiting to manage the needs of our ever growing Service User list. We have carers of all nationalities and speak a whole range of languages We have both female and male carers of all ages Our carers are trained to our very high standards and are constantly checked to ensure the quality is kept. We have 2 Care Co-Ordinators whose job it is to match the carers to the Service Users and manage the carers. |
| Our Carers Are | |
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| Criminal Background Checked | True |
| Fully Insured | True |
| Flu Vaccinated | True |
| Our Team |
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Daisy Cliffordthe Registered ManagerDaisy has worked in Health & Social Care for over 25 years She came to the UK from Kenya in 2003 following a long career in Nairobi as a Social Worker She tells many stories of having to use money from family and friends to buy food for kids that have gone without for days She studied at University of Gloucestershire to achieve a Bachelors Degree in Community Health & Social Care She started DCK Care in May 2017 after a long career as a Carer, Senior Carer, Agency Manager, Care Home Manager, Registered Manager and Social Worker in the East Midlands Although she is the BOSS, if you ask her she will smile and say "I am a Carer" 
Tom CliffordAdministration ManagerHi I am Tom. I am the Administration Manager at DCK Care. Although I am trained in care (as are ALL of our staff) I spend all of my time in the office on paperwork and accounts I am responsible for HR I am a Dementia Friends Champion and deliver Dementia Information Sessions throughout Nottinghamshire, Derbyshire and Leicestershire. I am not an expert but talk to families and friends of those living with Dementia to show how the person living with dementia can live well with the right support. 
Kim GregoryCare Co-OrdinatorKimberley joined us in June 2020 but already has become part of the fixtures and fittings She is one of the Care Co-Ordinators at DCK Care. Before she became a Care Co-Ordinator she spent 6 years working her way from a care worker up to a team leader in various different care settings, She has experience in Mental Health , Learning Disabilities , the Elderly and Dementia. She is responsible for the assessment process and ensuring that care workers are assigned to our clients. She is currently in training for her NVQ4 She lives in Stapleford and has one son 
Brian SchreiberSenior CarerBrian is from South Africa and started at DCK Care in 2019 He and his wife Debbie are a very important part of the company and they both bring exceptional qualities to us Brian has a very calm and self assured persona and relaxed attitude He is a listener and available when Service Users or even fellow colleagues have problems He is the fun side of DCK Care His nickname is Brush (ask him, he will tell you why) 
Linda Kwarteng-DansoCarerLinda joined us as a Carer in May 2019 She is in the final stages of qualifying for NVQ2 and doubles up care work with Admin work in our office She is very thorough and keeps a check on Compliance 
Angel, Demileigh, KeyleighCarerDCK Care believe strongly in training. We have begun recruiting young school leavers to train to our standards and work within the structure of CQC as well as offering an education in life. We have very high morals and standards which we expect our trainees to meet and are offering in conjunction with T2Group (a nationwide training company based in South Wales) a training course to achieve NVQ2 Angel, Demileigh and Keyleigh are the first to join DCK Care and commit themselves to the programme Already we are seeing the benefits of this as they all bring their own personalities but also have a very good work ethic 
Elvis OtimCarerElvis joined us in March 2020 having played professional football for Nottingham Forest and Barnsley Elvis has been an absolute revelation during his time and deservedly won Employee of the Month for July and has been a strong contender every month He has asked me to mention that he supports Liverpool but we try not to hold it against him Elvis has registered for NVQ2 training and we see him as part of our long term future 
Danielle FisherCarerDanielle joined us during lockdown She has 4 years experience in Domiciliary Care She also spent a time in a residential home She always has a smile and a word of encouragement for the younger carers She has a lot of experience with dementia 
Julie GoodgeCarerJulie has worked in care for 25 years caring for people of all ages. Her favourite part is caring for people with dementia Her interests are anything to do with animals, domestic and wildlife and she is passionate about animal welfare Julie is married to Graham (a fellow Chelsea supporter) and lives in Long Eaton |
Fees
| Fees For Individuals | Fee |
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| Hourly Daytime Rate | £20.00 |
| Hourly Night-time Rate | £22.00 |
| Full Day Rate / Price Per Day | £240.00 |
| Hourly Rate - Bank Holiday | £40.00 |
| Full Day Rate - Bank Holiday | £480.00 |
| Hourly Rate - Christmas Day | £40.00 |
| Full Day Rate - Christmas Day | £480.00 |
| Full Night Rate - Sleeping | £160.00 |
| Full Night Rate - Awake | £220.00 |
| Funding Types | |
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| Local Authority | Nottinghamshire |
| Region | East Midlands |
| Local Authority Funded Clients | Yes |
Food
| The Importance Of Meal Times |
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We encourage our Service Users to eat healthy We prepare the meals of their choice at the times that our Service Users request it. We involve the family at all times when preparing a Support Plan so we know what meals are required We confirm likes and dislikes and any allergy concerns |
| We Can Prepare |
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| Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
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| Diabetic, Gluten-free, Halal, Vegan, Vegetarian. |
| Our Photos |
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Activities
| Activities Are So Important |
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We work with the family to discover the activities that our Service Users enjoy. Our carers get very involved in making sure that the Service Users enjoy the time spent together For instance we have one Service User who enjoys karaoke and the carer sings along and encourages them to express themselves Another Service User helps out at a local community event every Saturday helping the homeless. Our carers go along with him to help with them Daisy and Tom are Dementia Friends Champions and run Information Sessions throughout the County. It is very important for anyone living with Dementia to get the right support as anyone can live well with Dementia. The Information Sessions are free to anyone who wants to know how to support those living with Dementia |
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| Staff Specialities |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
Pets
| Our Pet Policy |
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When we discuss a Support Plan with the Service User and the family, we discuss pets that the Service User may have and ensure that our carers are aware of the pets. We make sure that the carers that are attending are as comfortable around pets as the Service User is |
| How We Help With Your Pet |
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| Feeding, Walking. |
Regulator Ratings
Regulator: CQC
| Category | Rating |
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| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Read More | https://api.cqc.org.uk/public/v1/reports/a59489a6-6c42-4f98-8eee-d3b64953c49b |
| Report Published | 12th February 2019 |
| Registration Date | 12th December 2017 |
Areas we cover
Beeston, Chilwell, Broxtowe, Stapleford, Long Eaton, Bulwell, Sneinton, Ashfield, Mansfield, West Bridgford, Clifton, Silverdale, Nottingham Centre, St Anns, Radford, Sherwood, Mapperley, Bestwood, Derbyshire, Nottinghamshire
Our Registered Address is:
The Quadrant, Nuart Road
Beeston
Nottingham
Nottinghamshire
NG9 2NH
