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123 Westward Road
Ebley
Stroud
Gloucestershire
GL5 4SP

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Profile Strength
Very Good 88%
Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,425.00
Regulator's Rating Good
Meet The Manager

Lyndsey Dixon is Home Manager at Scarlet House.

I’m an experienced Nurse and Home Manager, and I wanted to join the Scarlet House team as Care UK seemed so supportive of its people and their development. I loved the impression I got from Care UK in all the discussions I had about becoming home manager at Scarlet House.

As a home manager I think it’s important to have an open mind, be honest and transparent, and to always ensure you have up-to-date knowledge. My favourite part of the day is first thing when I catch up with the team and the residents and set the expectations and mood for the day.

I relish being able to set a vision for the team, and taking them and the residents on a journey that will be enjoyable, realistic and achievable.

Lyndsey Dixon

Scarlet House is a modern, purpose-built care home in Stroud is a modern. Our experienced team offers first class residential, nursing and dementia care for older people, as well as end of life care and respite care.

Living here is all about enjoying an active lifestyle, with a wealth of different activities and luxury facilities. Each of the bedrooms at Scarlet House is individually decorated, furnished and has an en-suite wetroom, a flatscreen television, electronically adjustable bed and 24-hour nurse call system.

Around the home are lovely lounges and quiet areas for sitting and reading or chatting to neighbours. The gardens and courtyard spaces are also popular with residents on warmer days, with their accessible pathways, seating areas and raised flower beds.


Meaningful lifestyles at Scarlet House
Living well with dementia at Scarlet House
A family's perspective of Scarlet House
Care Options We Can Provide
Support For Companionship, Complex Care, Convalescence, End of Life, High Dependency, Palliative, Personal care, Reablement, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Alcohol and Drugs misuse, Bariatric care, Cancer, Chronic Traumatic Encephalopathy (CTE), Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Normal Pressure Hydrocephalus, Parkinson's Disease, Posterior Cortical Atrophy, Stroke, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

All Care UK homes now have purpose-built internal or external visiting suites available which enable visits to take place from behind a sealed glass panel, using a sound system to assist with communication. Where Government guidance and local health teams allow, these suites make it possible to continue visiting even when we have a case of Covid-19 in the home.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Contract
care-uk-contract-document (1).pdf
Our Building and Facilities

Scarlet House is a modern, purpose-built care home in Stroud is a modern. Our experienced team offers first class residential, nursing and dementia care for older people, as well as end of life care and respite care.

Around the home are lovely lounges and quiet areas for sitting and reading or chatting to neighbours. The gardens and courtyard spaces are also popular with residents on warmer days, with their accessible pathways, seating areas and raised flower beds.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Jan 2014

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bar / Pub, Coffee Shop / Café, Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Coffee Shop, Dentist, GP, Hairdressers, Library, Lift, Minibus, Optician.

Our Garden
Communal Garden, Communal Patio, Greenhouse, Scenic Views, Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Combined Heat & Power (CHP), Individual Heating Controls.

Our Photos

Description

Our bedrooms are beautifully decorated with en suite facilities. Residents are encouraged to bring along some home comforts for the personal touch.


About Our Rooms
Number Of Rooms 86
Number Of Ensuite Rooms 86

Type Of Room
Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Freeview TV, Internet Access, Secure Access, Telephone Point, Wifi.

Our Photos
Description

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.


Our Team
Lyndsey Dixon
Lyndsey Dixon
Home Manager

I’m an experienced Nurse and Home Manager, and I wanted to join the Scarlet House team as Care UK seemed so supportive of its people and their development. I loved the impression I got from Care UK in all the discussions I had about becoming home manager at Scarlet House.

As a home manager I think it’s important to have an open mind, be honest and transparent, and to always ensure you have up-to-date knowledge. My favourite part of the day is first thing when I catch up with the team and the residents and set the expectations and mood for the day.

I relish being able to set a vision for the team, and taking them and the residents on a journey that will be enjoyable, realistic and achievable.

Charlotte Levin
Charlotte Levin
Deputy Manager

I joined Care UK in 2017, initially at the organisation’s Ambleside care home in Stratford Upon Avon, before moving to Highmarket house care home in Banbury where I progressed to Deputy Manager level.

I’ve always worked in the care sector – before joining the Ambleside team I worked in domiciliary care. I love working for Care UK because the organisation is growing and there are always new challenges and opportunities to get involved in. Care UK has a strong ethos of care and everyone at every level is passionate about delivering the highest standards of care.

The best part of what I do is seeing the residents and making a difference to their lives. Seeing them happy and smiling makes everything we do worthwhile. I also enjoy supporting colleagues to progress their careers and develop new skills. Care UK has enabled me to progress through its Future Home Manager programme, and I’m very proud of what I’ve achieved to date.

Katerina Pippi
Katerina Pippi
Customer Relations Manager

My background is in hospitality and retail management – I’ve worked everywhere from hotels and restaurants to castles and events venues. In these sectors, the focus on the customer experience is all-important, and I’ve been delighted to discover that the same is true at Care UK. It’s all about delivering superb customer care and service.

What I like about the organisation is that it cares about its colleagues too. I’d heard great things about Care UK as a great place to work, including its training and development opportunities.

Without a doubt, the best part of my day is chatting to the residents. It’s fantastic to learn about what they’ve experienced, and what they still want to achieve. I’m also enjoying developing the strong links that the home already has with the local community. I’m looking forward to supporting the Scarlet House team on its journey from ‘good to great’.

Janice Dent
Janice Dent
Clinical Lead

I’ve been a Registered Nurse for the last 20 years and have worked in hospitals as well as care settings. I was attracted to work for Care UK and Scarlet House by the Care UK values of Passionate, Teamwork, and Caring. The team really does live these values every day and we’re supported to do our best work here.

The great ‘plus’ of working in care homes as a nurse is the opportunity you have to get to know the people you’re caring for, and develop a bond with them and their families. I enjoy the variety of the work – every day is different – and I relish the challenges that come with being the home’s Clinical Lead.

I’m very passionate about our Stroud care home – I want us to be a flagship home for Care UK, where residents find calmness, kindness and comfort.

In my free time I enjoy spending time with my family, walking the dog or exploring new places. I also enjoy reading, listening to music and I like to crochet, knit and sew.

Karen Brown
Karen Brown
Lifestyle Lead

I have a background in care, before I joined the Scarlet House team I worked as a rehabilitation assistant supporting people with acquired brain injury. It was a role that demanded empathy, energy and creativity. My role included establishing good communication with a person who had lost their language skills.

I was really interested when this role came up as I felt I could use my experience and interests to benefit the residents of Scarlet House. I love spending time with residents; I enjoy listening to their stories and it’s a very rewarding feeling to know that I’ve made a difference to their day.

I have lots of interests outside my work. I have two rescue dogs who are my besties! We go camping together and sometimes they’ll come with me when I go paddleboarding. I paint, make stained glass and practice yoga. I’m also a volunteer for the Severn Area Rescue Association; we rescue people and animals who are in trouble in or around water or mudflats.

Aleah Clutterbuck
Aleah Clutterbuck
Business Administrator

I joined Care UK in 2015 because I wanted to make a difference to older people’s lives and help them to live each day to the full. I started as a hostess and moved across to the kitchen team to work as a catering assistant. I then became a receptionist and administrator, and now I’m a BA. I love how I’ve had every opportunity to try different roles and see what I enjoy the most. Care UK is great at supporting its colleagues to learn and develop.

As Business Administrator, I need to be efficient, organised and approachable. This role combines lots of different tasks and demands different skills. Given that I’ve worked in a number of different roles, I’ve had a steep learning curve to navigate a lot of the time. It’s important to be positive about learning, and to admit when you don’t understand something. The Scarlet House team is really supportive and helpful. There’s always someone who can advise and lend a hand.

Merle McArdle
Merle McArdle
Registered General Nurse and Infection Prevention and Control Champion

I’m passionate about keeping residents and colleagues safe. In this role I train colleagues in IPC and I undertake regular audits to ensure we’re keeping to the stringent standards we set ourselves. I also help to run the dementia suite at Scarlet House, and I support on other suites whenever I’m needed. Alongside my IPC responsibilities I help with pre-admission assessments, medication management and completing and updating residents’ care plans.

I aim to be patient and understanding with every person I work with, or support. A smile goes a long way, and I enjoy building a strong rapport with residents and colleagues alike. The whole team here works hard and supports each other to deliver the best care to residents.

Michael Akhurst
Michael Akhurst
Maintenance

The pandemic led to some big changes in many people’s lives, and I decided to join Scarlet House when I was furloughed from a previous role. My wife works here, and it sounded like a fantastic place to work. I was ready for a new challenge too. Starting a new role in a care home during a pandemic, things were going to be challenging, but I haven’t looked back. 

I’ve always been a handy person, with an ability to solve problems and get things done. I enjoy the satisfaction of completing tasks and, here, I can do that and enhance the residents’ lives.

Working in a care home is an extremely rewarding job. Even though I’m not involved in people’s care, I can ensure they have a meaningful chat and a laugh – a sense of humour is important. I always look forward to seeing the residents each day, finding out how they are and if there’s anything I can help them with. I also enjoy supporting the team here, we all get on well.

Andrew Bingham
Andrew Bingham
Head Chef
Trace Kerry
Trace Kerry
Head House Keeper
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,425.00
Nursing Fees From / Price Per Week £1,625.00
Residential Dementia Fees From / Price Per Week £1,480.00
Nursing Dementia Fees From / Price Per Week £1,680.00

Funding Types
Local Authority Gloucestershire
Region South West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Our Photos
Activities Are So Important

From trips out to making wishes come true, holding events with the community, to birthdays and celebrations in the home, no two days are the same at Scarlet House.

Living here is all about enjoying an active lifestyle, with a wealth of different activities and luxury facilities. Each of the bedrooms at Scarlet House is individually decorated, furnished and has an en-suite wetroom, a flatscreen television, electronically adjustable bed and 24-hour nurse call system.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.

123 Westward Road
Ebley
Stroud
Gloucestershire
GL5 4SP

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 3rd November 2021
Last rated 21st December 2021
Reports

21st December 2021

13th March 2019

19th January 2018

29th June 2016

22nd April 2015

Registration Date 17th September 2014
Service Provider Care UK Community Partnerships Ltd, CO4 9QB
Transport
Bus Stop nearby, Car Park, Car Park on-site.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Scarlet House

Scarlet House was given an overall rating of "Good" by the CQC in December 2021.
Scarlet House provides Nursing, Dementia and Respite care.
Scarlet House has 86 rooms.
Prices for Scarlet House start from £1,425.00 per week.
Scarlet House is owned by Care UK.
No. Scarlet House does not offer Residential care.
Yes. Scarlet House does offer Respite care.
Yes. Scarlet House does provide care for people with Dementia.
Scarlet House comes under Gloucestershire.
Scarlet House does not accept Local Authority clients.
Lyndsey Dixon is the manager of Scarlet House.

Profile Last Updated: 11 Aug 2022 | Report this Profile

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