Link House Care & Nursing Home

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Profile Strength
Excellent 91%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Regulator's Rating Good

Situated in Raynes Park, South West London Link House Nursing Home offers the highest standards of nursing, residential and dementia care for up to 52 residents. The bright modern care home has a warm family atmosphere and visitors are welcome at any time.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Nursing Specialisms Pain Management.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

More details coming soon

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Minimum Age
55

Our Building and Facilities

All of our care and nursing homes are designed with our residents in mind. Our homes are fully equipped to provide care in a pleasant and comfortable setting. We employ specialist interior designers with a wealth of experience in the care industry. This ensures that all of our homes are tastefully designed, but more importantly are tailored to the requirements of residents. Every room leaves ample opportunity for residents to personalise their living space, creating a "home away from home" environment.

Our homes provide well equipped facilities, all our homes offer:

- Areas to relax, unwind, play games and engage in activities

- Bathrooms that promote dignity and privacy

- Spacious, tasteful bedrooms

- Well-equipped lounges with TV, DVD, telephone and full wi-fi access

- State of the art kitchens offering award winning food and drink in spacious, comfortable dining areas

- Access by appointment to Doctors, Physiotherapists and Opticians etc.

Our modern, light and bright care home provides family led care in a friendly environment. We pride ourselves on our award-winning care services which exceed industry standards.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
15 Jun 1994

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
GP, Lift, Minibus, Optician, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls, Reduce Plastic Use.

Brochures
Link House Care Home Brochure V9 Spreads.pdf

Our Photos

Description

The home has 52 rooms with ample opportunity for residents to personalise their living space. The rooms are en-suite and we encourage residents to personalize their rooms with familiar personal belongings.


About Our Rooms
Number Of Rooms 52
Number Of Ensuite Rooms 52

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point.

Our Photos
Description

We are all different, so we get to know our residents and their families individually. Our staff become one of the family and from that we ensure that each person receives an experience unique to them that goes beyond their care needs.

Our philosophy is simple - our residents and their families are at the heart of our care homes. We believe that each resident and their families are unique. As a result, we tailor programmes to suits our resident’s preferences. We focus on treating all residents as individuals, with compassion and dignity.

If you have any questions about our services or our Home, feel free to pop in and talk to us. We are always open and you are always welcome! Family means a lot to all of us, and we understand the importance of selecting the right care services, so for any enquiries about available beds or a confidential chat about your care needs please contact our Home Manager.


Our Team
Conrad Bool
Conrad Bool
Customer Relations Manager

Our dedicated Customer Relations Manager is Conrad Bool, who is the first point of contact for families who are making an enquiry for care. Conrad's role is to help you through the whole journey of coming into our home, answering any questions you have, organising your move in and supporting you to settle into life at Link House.

Jacqueline Finn
Jacqueline Finn
Deputy Manager

Jacqueline is our Deputy Manager at Link House she is responsible for managing the care and nursing team to ensure they deliver the highest standards of individualised support for our residents.

Sharon Loney
Sharon Loney
Home Administrator

Sharon is Home Administrator at Link House, she was recently recognised at the Country Court Staff Awards for upholding the company value ‘Shared experiences bring us together’. Sharon was given the award for always going above and beyond to support both staff and residents and for having a helpful and positive attitude.

Funding Types
Local Authority Merton
Region London
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

We pay special attention to the quality and variety of all menus in our care homes, where residents make the choices. All meals are prepared daily onsite by our highly trained cooks and any individual needs, likes and dislikes are thoroughly catered for. Our care and nursing homes in Sheffield, London, Peterborough and other locations provide good, wholesome food and ensure that any special dietary requirements are easily taken care of. On top of all this, drinks and snacks are freely available 24 hours a day. If this all sounds too tempting, visitors are always welcome to stay for a meal.

We know that quality nutritious food can make a real difference to our residents’ health and well-being.  Country Court Care Chefs work closely with the care team to understand the needs and preferences of each resident.

We like to involve our residents in developing the weekly menus and regularly use vegetables and herbs grown in our gardens. Fresh cakes are available daily in our coffee shop for residents to enjoy with their visitors. We ensure that we ask for feedback by speaking to residents regularly about their meals.


We Serve Food At
Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

Our nursing homes have Wellbeing and Activities coordinators to encourage and facilitate residents to choose daily activities which have the simple objective to encourage social interaction and stimulation. These activities are designed as to improve the variety in residents' daily lives, introduce new skills and enable residents to discover new passions.

All of Country Court Care's homes have developed very strong ties with their local community. We always encourage local people to attend events at the homes, as well as encouraging residents to join in the fun.

From music groups with pre-schoolers to gardening projects with teenagers, our homes are lively and integral to their local communities. We’re passionate about caring for our residents and committed to supporting people to have an outstanding quality of life.

Everyday is different, residents enjoy everything from films and reminiscing to games and crafts. We get out and about in our garden or enjoy outings both in the local area and further afield.


Our Photos

Timetables
Newly branded Activities trifold V10.pdf

Activities At Home
Animal Petting, Board Games, Card Games, Crafts, Excursions, Gardening, Music Entertainment, Quiz Games, Reminiscence, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

Unfortunately, we do not allow pets.


Can You Bring Your Pet
No

15 Blenheim Road
London
SW20 9BA

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 7th December 2020
Last rated 7th January 2021
Reports

7th January 2021

13th November 2020

Registration Date 4th April 2019
Transport
Bus Stop nearby, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about Link House Care & Nursing Home

Link House Care & Nursing Home was given an overall rating of "Good" by the CQC in January 2021.
Link House Care & Nursing Home provides Nursing, Dementia, Respite and Residential care.
Link House Care & Nursing Home has 52 rooms.
Link House Care & Nursing Home is owned by Country Court Care.
Yes. Link House Care & Nursing Home does offer Residential care.
Yes. Link House Care & Nursing Home does offer Respite care.
Yes. Link House Care & Nursing Home does provide care for people with Dementia.
Link House Care & Nursing Home comes under Merton.
Link House Care & Nursing Home accepts Local Authority clients.
Link House Care & Nursing Home accepts NHS Continuing Healthcare clients.

Profile Last Updated: 29 Nov 2021 | Report this Profile

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