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South Road
Alnwick
Northumberland
NE66 2NZ

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,050.50
Regulator's Rating Good
Meet The Manager

Susan Machin is Care Home Manager at Hillcrest.

As a team, we are passionate about providing quality care in a safe and comfortable environment to enhance the lives of our residents with family support and inclusion to maintain a home-from-home feel.

Hillcrest Care Home is located in the pretty historic town of Alnwick, within easy reach of local shops, public transport and the A1(M). The home offers Nursing Care, Residential Care, Dementia Care and Respite Care. 

Built in the 1800s as a family home for a wealthy brewing family, the Georgian grandeur of this impressive building has been added to and modernised over the years, having served as a local maternity hospital in the 1950s and gaining a modern extension in the 1990s.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Hillcrest is working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

The home offers 50 bedrooms, 38 of which have their own en-suite bathroom, fitted furniture, interactive alarm system and mechanised bed. Assisted bath / shower rooms help aid the residents’ quality of life.

As a specialist dementia residential / nursing care service, we pay particular attention to creating a friendly environment and supporting the residents’ desire for independence with clear orientation signage and hand rails.

Internet access is available throughout as well as multi lift facilities. Lounges and dining areas are extremely spacious and dementia friendly, with breakout areas as well as private quiet rooms for residents and families.


Is Our Home Purpose Built
No

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Bar / Pub, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

The home offers 50 bedrooms, 38 of which have their own en-suite bathroom, fitted furniture, interactive alarm system and mechanised bed. Assisted bath / shower rooms help aid the residents’ quality of life.

As a specialist dementia residential / nursing care service, we pay particular attention to creating a friendly environment and supporting the residents’ desire for independence with clear orientation signage and hand rails.


About Our Rooms
Number Of Rooms 50
Number Of Ensuite Rooms 38
We offer these types of ensuite rooms: WC and Basin.

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Internet Access, Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,050.50

Funding Types
Local Authority Northumberland
Region North East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes

Activities Are So Important

We put a lot of emphasis on the social side of our residents lives and we provide an activities programme which will take into consideration all of our residents’ views and choices

Communal lounges which offer an informal space to chat with other residents, family or friends, and participate in activities and celebrations. Residents have space to socialise, relax and participate in activities throughout the home.


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

South Road
Alnwick
Northumberland
NE66 2NZ

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 8th November 2019
Last rated 28th November 2019
Current Report

Hillcrest Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Hillcrest Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 15th January 2019
Service Provider Malhotra Care Homes Limited, NE1 1UQ
Transport
Car Park.

Places of Worship
Anglican Church.

Nearby Services
Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops.

Frequently asked questions about Hillcrest

Hillcrest was given an overall rating of "Good" by the CQC in November 2019.
Hillcrest provides Residential, Dementia and Respite care.
Prices for Hillcrest start from £1,050.50 per week.
Hillcrest is owned by Prestwick Care.
Yes. Hillcrest does offer Residential care.
Yes. Hillcrest does offer Respite care.
Yes. Hillcrest does provide care for people with Dementia.
Hillcrest comes under Northumberland.
Hillcrest accepts Local Authority clients.
Hillcrest does not accept NHS Continuing Healthcare clients.
Susan Machin is the manager of Hillcrest.

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