Blossomfield Grange

My background is in nursing - I started out working in the community and became a District Nurse. Later on, I moved into the private sector and worked in care homes, and I’m an experienced Home Manager.

I was keen to join Care UK because it has clear and strong values, and a superb reputation for delivering high quality care. I’m passionate about ensuring every resident receives care that enables them to live a fulfilling life.

Quality is a huge focus for me, so myself and the fantastic team here at Blossomfield Grange will continue to work to enhance the quality of everything we do so that we’re recognised as the care home of choice in Solihull and the West Midlands.

Since coming here in 2006 I have had the opportunity to work in a variety of roles starting as a Care Assistant and progressed to Deputy Manager. Whilst here I qualified as a nurse and I knew in my heart that this is where I belonged as I felt part of a family here at Blossomfield Grange. Working here gives me the opportunity to work alongside such caring and professional colleagues and such amazing residents. I am proud to be a part of such a prestigious organisation and I take pride in ensuring the residents receive quality care every day. Our mission to champion the quality of Life for all residents remains a central point in my heart.

My role within Blossomfield Grange is to help and support families who are looking into care and a new home for their loved ones. This can be an upsetting time for all involved and may be a whole world they may never have explored before, so it is absolutely essential that we listen and capture the needs and individuality of the new potential resident, whilst also offering the family reassurance and trust. The end result seeing their loved one move in, settle and be happy and the positive impact this has on the whole family is extremely rewarding. It's a real privilege to be a part of the team at Blossomfield Grange and getting to know all the wonderful residents.

I started work in another one of our communities, Metchley Manor, in various roles. In 2014 I moved here as Activities Lead Coordinator. I am a qualified florist with a love of gardening and flowers and have taken a keen interest in the beautiful gardens we enjoy here at Blossomfield Grange, starting a hugely popular gardening club. I thoroughly enjoy getting to know the residents, their individual likes and dislikes, as well as the interesting lives many of them have led.

I’ve worked in office administration in different care homes for many years. I enjoy doing admin work in a care setting. There’s always a lot to do, so it’s important to have good time management skills, the ability to juggle different tasks, to remain calm under pressure, and to have a good attention to detail.

Empathy is important too when you’re supporting older people and their families. I love helping the residents and their families with any queries they have. It’s a pleasure to do whatever I can for them and it makes every day different.

I have worked here since 2014 as a Senior Care Assistant in the Reminiscence neighbourhood. I have recently taken the Reminiscence Coordinator role on permanently after completing maternity cover and will continue managing the care and the team to the best of my ability.