Mountbatten Grange

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Helston Lane
Windsor
Berkshire
SL4 5GG

Website

Profile Strength
Very Good 79%
Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Regulator's Rating Good
Meet The Manager

Debbie Winwood is The Home Manager at Mountbatten Grange.

I started my career in care in 2001 and joined the Care UK team in 2006. What really stands out for me about Mountbatten Grange is its homely atmosphere. Family members can visit whenever they want and are always guaranteed a lovely welcome.

My goal at work every day is to make sure every resident is happy and enjoying a stimulating, fulfilling life. I think the only way to achieve this is by making sure that each resident receives truly individualised care from people who’ve invested time in really getting to know them, their needs and their experiences. It’s also important to me that family members are happy with the care that their loved one is receiving. Getting great feedback from relatives is very rewarding for everyone on our team.

Debbie Winwood

We know that keeping busy and enjoying lifelong hobbies and interests is vital to staying independent, active and well in later life. Our lifestyle team organises varied group and one-to-one activities and events so that your loved one continues to feel a part of the local community. 

Mountbatten Grange also has its own café, hair and beauty salon and cinema, so residents can continue to enjoy a fantastic lifestyle. 


Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Independent Living, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Cancer, Diabetes, Epilepsy, Heart Disease, Multiple Sclerosis, Muscular Dystrophy (MD), Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Wandering .
Dementia Specialisms Alzheimer's, Mixed Dementias, Vascular Dementia.
Respite Care Yes

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Our Building and Facilities

We know that keeping busy and enjoying lifelong hobbies and interests is vital to staying independent, active and well in later life. Our lifestyle team organises varied group and one-to-one activities and events so that your loved one continues to feel a part of the local community. 

Mountbatten Grange also has its own café, hair and beauty salon and cinema, so residents can continue to enjoy a fantastic lifestyle.


How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bar / Pub, Bistro, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Hairdressers, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Each bedroom is beautifully decorated and furnished, has en-suite facilities, a nurse call system and flat screen TV.


About Our Rooms
Number Of Rooms 72
Number Of Ensuite Rooms 72

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos
Description

The dedicated team at the brand new, purpose-built care home in Windsor will provide full time nursing and residential care, short term respite care as well as specialist dementia care. What’s more, every aspect of your care will be tailored to your unique needs, interests and preferences. 


Our Team
Debbie Winwood
Debbie Winwood
The Home Manager

I started my career in care in 2001 and joined the Care UK team in 2006. What really stands out for me about Mountbatten Grange is its homely atmosphere. Family members can visit whenever they want and are always guaranteed a lovely welcome.

My goal at work every day is to make sure every resident is happy and enjoying a stimulating, fulfilling life. I think the only way to achieve this is by making sure that each resident receives truly individualised care from people who’ve invested time in really getting to know them, their needs and their experiences. It’s also important to me that family members are happy with the care that their loved one is receiving. Getting great feedback from relatives is very rewarding for everyone on our team.

Tracey Van Zyl
Tracey Van Zyl
Customer Relations Manager

I am passionate about making a difference to people’s lives. I have been in the care industry for six years and it is an industry I am passionate about as it enables me to help people and change lives.

I have been employed with Care UK for three years. I was very impressed with Care UK’s values and ethos and decided I would love to work for them. My first position was a Business Administrator which afforded me a greater insight into the management of a care home. My main focus was to support families with the transition from hospital or home care into a care home. By giving them time, understanding, compassion and empathy, this enabled me to build a strong rapport with them and their loves ones. We focus on person-centred care and it was a position I took great pride in and developed. Having been in the care industry for six years, my skills have developed over the years. 

Bubs Birdi
Bubs Birdi
Lifestyle Lead

I decided to change career and move into health and social care because I want to help people. I wanted to work for an organisation that helps people to live a meaningful life no matter their circumstances. At Care UK we do this every day and it is so rewarding and is also plenty of fun too.

In this role you need lots of enthusiasm, being friendly and flexible with planning, and going the extra mile to support every individual’s needs. Each day I see residents try something new or want to give their all in an activity. This helps promotes new skills and keeps everyone active and smiling.

Mohamed Taghouti
Mohamed Taghouti
Chef

Mountbatten Grange is a great home to work in. I’ve made good friends here and I love helping to enrich the lives of residents by cooking them tasty and nutritious meals. Care UK helps to bring out the best in its colleagues by giving them opportunities; this is my first head chef role and I’m relishing overseeing the catering team and ensuring the smooth running of the kitchen.

I like to chat to residents to see what they’re enjoying and what they’d like more of, and my favourite time of day is the end of the day when I can relax and be satisfied that I’ve done my best.

Martin Mace
Martin Mace
Maintenance

I wanted to work for Care UK because I knew a number of people who worked for the organisation, and who were happy here. I joined in 2009. Before that, I was an engineer. 

What I like is being able to use my practical skills in a setting where I can properly make a difference to an older person’s life. I like to encourage residents to help me and get involved in tasks. Some people enjoy being useful, so it makes them happy, and it’s all part of Care UK’s ethos. 

A large home like this can only function when everyone’s pulling together to achieve the same thing. The great teamwork that you see at Mountbatten Grange is what makes the home such a success. 

Suzanne Gammond
Suzanne Gammond
Business Administrator

I love working with older people. They have so much to tell us, and every person has had an interesting life. Before joining Mountbatten Grange in October 2018, I was working at The Burroughs, another Care UK home. I also helped to commission another brand new care home.

I find that no two days are the same when you work in a care home. The highlight for me is always meeting new residents and their families and helping to make things easier for them in any way I can. It’s a difficult and emotional decision to move a loved one into a home, and to find the right home for them, so I do try to make them feel better.

Shavani Lawson
Shavani Lawson
Head Housekeeper

My housekeeping experience has mostly been in the hospitality industry, but I’ve always had a hankering to work in the care sector. I kept hearing what a great place Care UK was to work, so I decided to apply! It’s a great opportunity to get things right first time. 

I enjoy mornings here the most because everyone is fresh and eager for what the day will bring. It’s up to me and my team to ensure the home meets five-star standards of cleanliness and tidiness for everyone – residents, relatives and colleagues – throughout the day.

The Importance Of Meal Times

Our chef-led team understands the importance of nutrition and hydration to health and wellbeing in later life. Despite social distancing, meal times at Montfort Manor are a social occasion. Residents enjoy getting together in our attractive dining rooms. Alternatively, in-room dining is available if your loved one would prefer, or need, additional distancing. Our catering team uses fresh ingredients to create delicious and nutritious hot and cold menu choices, all tailored to your loved one’s personal tastes, diet and cultural needs. Snacks and drinks are available day and night, and every resident is treated to a home-baked birthday cake – of a flavour of their choosing, of course.


We Serve Food At
All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegetarian.

Our Photos

Activities Are So Important

We know that keeping busy and enjoying lifelong hobbies and interests is vital to staying independent, active and well in later life. Our lifestyle team organises varied group and one-to-one activities and events so that your loved one continues to feel a part of the local community. 

Mountbatten Grange also has its own café, hair and beauty salon and cinema, so residents can continue to enjoy a fantastic lifestyle. 


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Word Games.

Helston Lane
Windsor
Berkshire
SL4 5GG

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/f8d5d6eb-e7ab-41e4-baf0-cfb113e394dd
Report Published 18th December 2019
Registration Date 22nd November 2018
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Mountbatten Grange

Mountbatten Grange was given an overall rating of "Good" by the CQC in December 2019.
Mountbatten Grange provides Nursing, Dementia and Respite care.
Mountbatten Grange has 72 rooms.
Mountbatten Grange is owned by Care UK.
No. Mountbatten Grange does not offer Residential care.
Yes. Mountbatten Grange does offer Respite care.
Yes. Mountbatten Grange does provide care for people with Dementia.
Mountbatten Grange comes under Windsor and Maidenhead.
Debbie Winwood is the manager of Mountbatten Grange.

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