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30-32 Bridge Street
Witney
Oxfordshire
OX28 1HY

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Care Type Care Home
Care Category Residential | Nursing | Respite
Availability Yes
Regulator's Rating Good
Meet The Manager

Nicki Bramble is Care Home Manager at Mill House.

Nicki started working in Health and Social Care as a qualified Nurse in 1986. She worked on the Ophthalmology ward, ENT and ran outpatient clinics at St Georges Hospital in London. When Nicki moved to Oxfordshire, she worked as an agency nurse and discovered how much she enjoyed working in Nursing Homes. When she isn’t working, Nicki enjoys long country walks with her dogs, competitive cycling and climbing mountains such as Snowdon!

Words of encouragement from Nicki for someone looking for the right home would be: “It’s not the place, it’s the people that make a home. It has to feel warm, welcoming and comfortable.”

You'll find Mill House Care Home in the heart of the beautiful ancient market town Witney in Oxfordshire.

Excellently situated, the home is centrally located near to all of the market town’s amenities, including shops, restaurants, a cinema and the tranquil church green. Our home is set across three floors, and there are communal lounges and dining rooms on the ground floor, as well as a lovely garden, meaning peace and quiet is never far away.


Care Options We Can Provide
Support For Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, High Dependency, Independent Living, Mental Healthcare, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Aids, Bariatric care, Cancer, Cerebral Palsy, Creutzfeldt-Jakob Disease, Crohn's Disease, Depression, Epilepsy, Heart Disease, Huntington Disease, Liver Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Prader Willi Syndrome, Schizophrenia, Stroke, Traumatic Brain Injury, Ulcerative Colitis.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Our Building and Facilities

Mill House Care Home, in the picturesque  Oxfordshire town of Witney, is centrally located near to all the area’s amenities, including shops, restaurants, a cinema and the tranquil church green. With 34 bedrooms offering residential and nursing care, we think carefully about the type of room each resident needs.

Mill House is set in a renovated 18th-century coaching inn, which includes a modern extension, and is full of exquisite period features. The bedrooms, of varying sizes, are across three floors. The ground floor is also home to a large lounge, cosy conservatory,library and two dining rooms, meaning peace and tranquillity is never far away. All furnishings and decor throughout the home are of an exceptionally high standard. We also have a small but beautifully maintained garden with patio area and flowerbeds.


Is Our Home Purpose Built
No

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Conservatory, Dining Rooms, Library, Sitting Rooms.

What Else Do We Provide
Assisted Bathroom, Chiropodist, Dentist, GP, Hairdressers, Library, Lift, Minibus, Optician.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

How 'Smart' Are We?
Reduce Plastic Use.

Brochures
Mill House pdf brochure dec18.pdf

Our Photos

Description

With 34 bedrooms offering residential and nursing care, we think carefully about the type of room each resident needs. All the rooms are en-suite with toilet and wash basin facilities. There are bath and shower rooms on each floor for residents to use with or without assistance.

Half of our rooms are located in the renovated part of the building meaning they’re filled with period features and vary in size. The other half are newer rooms of a standard size, as well as three larger bedrooms.

All our rooms are finished to the highest specifications with new furniture, soft furnishings and fittings. We have designed the rooms with your comfort in mind. Your bedroom furniture consists of: an appropriate bed suitable to your needs, wardrobe, bedside table with lockable drawer, armchair and other furniture suitable to the size of the room. Your bed linen and towels are provided by the home.

We understand that moving into Mill House will be a considerable transition, but one we try to make feel as easy as possible. Your room is your own personal space, which is why we encourage you to personalise it if you like, by hanging your favourite pictures or bringing small pieces of furniture.


About Our Rooms
Number Of Rooms 34
Number Of Ensuite Rooms 34
We offer these types of ensuite rooms: WC and Basin.

Type Of Room
Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Freeview TV, Internet Access, Telephone Point, Wifi.

Our Photos
Funding Types
Local Authority Oxfordshire
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner
Our Menu Pink tick icon brighterkindsamplemenu.pdf
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Room Service

A critical component for good health.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Our dedicated activities team arrange a programme of varied and interesting events and activities, ensuring our residents always have plenty to keep them occupied, such as arts and crafts and live entertainment and our regular clubs are always popular!


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Excursions, Exercise Class, Gardening, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

It’s not possible for pets to live at the home but friends and relatives are allowed to bring pets to visit the home as often as they like.


Can You Bring Your Pet
No

30-32 Bridge Street
Witney
Oxfordshire
OX28 1HY

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Outstanding
Effective Good
Inspection Reports
Last rated 18th January 2020
Current Report

Mill House Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Mill House Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 25th April 2025
Transport
Bus Stop nearby, Car Park.

Places of Worship
Anglican Church.

Nearby Services
Church, Hospital, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops.

Frequently asked questions about Mill House

Mill House was given an overall rating of "Good" by the CQC in January 2020.
Mill House provides Residential, Nursing and Respite care.
Mill House is owned by Gold Care Homes.
Yes. Mill House does offer Residential care.
Yes. Mill House does offer Respite care.
No. Mill House does not provide care for people with Dementia.
Mill House comes under Oxfordshire.
Mill House accepts Local Authority clients.
Mill House accepts NHS Continuing Healthcare clients.
Nicki Bramble is the manager of Mill House.

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