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Bayswater Road
Headington
Oxfordshire
OX3 9NX

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,235.00
Regulator's Rating Good
Meet The Manager

Lisa Oliver is Home Manager at OSJCT Townsend House.

Lisa joined OSJCT as Home Manager for Townsend House in December 2024. She holds Level 2 and 3 qualifications in Health and Social Care, as well as a qualification in Leadership and Management of Care Services.

With a strong background in the care sector, Lisa is passionate about providing high-quality care and is excited to bring her experience and leadership skills to Townsend House. She looks forward to getting to know her team and making a positive impact within the home.

Outside of work, Lisa enjoys spending time with her family and taking part in outdoor activities. She values the importance of relaxation and reflection in her personal time.

Lisa Oliver

Located in the Headington area of Oxford is Townsend House, offering high-quality and compassionate residential and respite care for 45 residents.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physically Frail, Walking Frame.
Medication By Mouth.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Townsend House is working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

This traditional home has some lovely newly refurbished communal lounges, where residents can enjoy the company of others, take part in activities or simply sit down and read a good book. Also, inside, you will find a themed cafe, which is the perfect spot to whereby residents can enjoy a coffee and a slice of homemade cake with loved ones.

The home is surrounded by a large beautiful and much loved garden, with a plethora of colourful flowers. Many of our resident’s love enjoying the outdoor space in the summer months, where they may relax in the shade of the mature trees or play a game of chess on the large outdoor chess board.


Is Our Home Purpose Built
No

How Many Floors We Have
2

Who Owns Our Building
Charity

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Summer House, Wheelchair Friendly Access.

Our Photos

Description

Each room is furnished with a single bed with bedding included, wardrobe, chest of drawers, armchair, bedside table, carpet, sink and sink unit, and curtains.


About Our Rooms
Number Of Rooms 45
Number Of Ensuite Rooms 1
We offer these types of ensuite rooms: WC and Basin.

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Alarm, Catch up TV, Freeview TV, Sky/Cable TV, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,235.00
Respite Fees From / Price Per Week £1,235.00

Funding Types
Local Authority Oxfordshire
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Menu Pink tick icon Sample menu.pdf
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

Activities

Whether it’s wet or dry outside, we at OSJCT feel that activities are essential in providing the best caring environment to live in.

Hobbies don’t simply stop when living with us at Townsend House. We have a dedicated Activities Co-ordinator who works closely with our residents to create a programme of fulfilling activities and events, tailored around each resident’s requests, hobbies and interests. The programme of events and activities provide a source of fun and laughter, to help each resident live their life to the full and make new friendships.

We are also fortunate to have the support of many volunteers of all ages from the local community, strengthening our links to this thriving market town. Here is a sample of activities on offer:

  • Trips to garden centres, cafés, pub’s, sporting events, National Trust parks, wildlife parks, aquariums and museums.
  • Visit from Pets as Therapy Dogs
  • Exercise and wellness activities, for example Seated Yoga, Zumba
  • Fun activities with the local toddler and nursery groups
  • Board game competitions and quizzes
  • Music therapy sessions
  • Gardening
  • Arts and crafts
  • Communal Church services

With so many well-being activities for body and mind on offer, we also recognise that everyone needs some personal space for relaxation and mindfulness for personal reflection. The cosy lounges offer an opportunity for some quiet time or to host family and friends.

And that’s not all:

We’ve had silent discos, hoe downs, Chinese banquets, Oscar parties and so much more.

Many of the activities feature Reminiscence Therapy to aid those living with Dementia to remember events, people and places using sight, touch, taste, smell and sound.

Events

The home has strong links with the local community and there's never a dull moment. We run regular activities for all to join in:

  • Coffee mornings
  • Care Home Open Day 
  • Summer and Autumn fetes
  • Christmas parties

Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Exercise Class, Gardening, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Word Games, Yoga.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub.

Bayswater Road
Headington
Oxfordshire
OX3 9NX

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Assessment Date 30th May 2024
Published Date 18th July 2024
Current Report

OSJCT Townsend House Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

OSJCT Townsend House Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 16th November 2010
Service Provider The Orders Of St. John Care Trust, OX28 4BE
Transport
Bus Stop nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Church, Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about OSJCT Townsend House

OSJCT Townsend House was given an overall rating of "Good" by the CQC in July 2024.
OSJCT Townsend House provides Residential, Dementia and Respite care.
OSJCT Townsend House has 45 rooms.
Prices for OSJCT Townsend House start from £1,235.00 per week.
OSJCT Townsend House is owned by Orders of St John Care Trust.
Yes. OSJCT Townsend House does offer Residential care.
Yes. OSJCT Townsend House does offer Respite care.
Yes. OSJCT Townsend House does provide care for people with Dementia.
OSJCT Townsend House comes under Oxfordshire.
OSJCT Townsend House accepts Local Authority clients.
Lisa Oliver is the manager of OSJCT Townsend House.

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