Anna Richards is Care Home Manager at The Firs Residential Home.
Anchor's The Firs in Felixstowe is a trusted provider of residential care for elderly people, and we offer specialised services for elderly people who have dementia, physical disability etc.
Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle, adapting as your needs change.
At The Firs, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.
We pride ourselves on the quality of our catering, with our chef preparing meals daily with a varied choice from fresh, seasonal ingredients.
Set in a quiet location in its own beautiful wooded natural grounds, The Firs care home is close to local services and amenities, such as beaches, promenade and award-winning cliff gardens 5 minutes away by car, a supermarket, small local newsagents and local park.
In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 50 years of experience.
Come and visit us at any time. We’re here to help and look forward to giving you a warm welcome.
We Can Provide
Companionship, Convalescence, Palliative, Personal care.
Physically Frail, Walking Frame.
Huntington Disease, Parkinson's Disease.
Type Of Dementia
Mild Dementia, Moderate Dementia.
Building and Facilities
Our Building and Facilities
At The Firs care home, we provide quality 24-hour residential care and specialist care for residents with dementia.
We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.
At our home we have: - A library - A shop for small items - A games room - A bar - A hairdressing salon - A lift to upper floors - A personal laundry facility and laundry service - A pay telephone or the facility for a private telephone line in each room - Regular religious services and meetings should you wish to take part - Newspapers which can be ordered and delivered daily to your room - Wheelchair access and car parking
Nearby facilities: - Felixstowe town centre is 1 mile away and can be reached using excellent bus services - The nearest main hospital is Heath Road Hospital Ipswich, while local hospital Felixstowe General is 1 mile away - Felixstowe Railway Station is 1.5 miles away, while Ipswich Railway Station with services to London Liverpool Street, is 18 miles away - A theatre, swimming pool, golf course and supermarket are under 2 miles away.
Anchor Hanover are always pioneering the use of modern technology. We provide the older people living in our care homes with access to Apple iPads as part of our on-going commitment to person-centred activities, meaningful engagement and the highest quality of dementia care. Pioneering the use of iPads in our care homes.
Is Our Home Purpose Built
How Many Floors We Have
Who Owns Our Building
Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges.
The Firs is a unique, purpose-built residence which was designed to provide residential social care and dementia care. Set in a quiet location and in its own grounds, The Firs has single en-suite rooms, the majority of which have lovely views of the gardens.
Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.
We also have: - Most rooms with views of the gardens - A television point and connections for satellite and digital TV - Tea-making facilities available to make drinks for you and your visitors in unit lounges
Other accommodation facilities include: - Cosy lounges with TVs and quiet areas for reading and relaxing - Bathrooms specially equipped so you can relax in comfort - Safe, enclosed gardens
We encourage you to bring small personal items to enhance your room.
About Our Rooms
Number Of Rooms
Type Of Room
Freeview TV, Tea and Coffee-making Facilities, Telephone Point.
Meet our Team
At The Firs we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.
We encourage visits to The Firs so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.
I have been fortunate enough to have worked for Anchor at The Firs for over 23 years, starting as housekeeping, going on to care, Team Leader and now admin. I have really enjoyed each role for different reasons. When you visit us at The Firs I will be your first point of contact and will welcome you with a warm smile.
I work alongside my colleagues in a part time capacity, together there is always a warm welcome at The Firs.
The Importance Of Meal Times
We know how important mealtimes are to our residents, so we always try to make this a sociable and enjoyable experience, whilst recognising individual choice.
The Firs' Food Promise ensures all our menus offer freshly cooked, appetising and nutritionally balanced meals including: - Cooked breakfast every day - Wholesome homemade soup everyday - Freshly baked biscuits and cakes everyday - Traditional Sunday Roast - Fish and Chips weekly - A variety of snacks available all day
Our Chefs understand the nutritional needs of older people and ensure that our meals are prepared using fresh, seasonal ingredients.
We serve tasty, wholesome dishes and involve residents in selecting our menus at a local level. We offer daily choice of meals and cater for special dietary needs and preferences, helping keep our residents healthy and well nourished.
Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.
We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.
Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.
We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.