The Firs Residential Home

186 Grange Road
IP11 2QF


Profile Strength
Good 70%
Care Type Care Home
Care Category Dementia | Residential
Availability Call for details
Regulator's Rating Good
Add Favourite
Meet The Manager

Anna Richards is Care Home Manager at The Firs Residential Home.

Anchor's The Firs in Felixstowe is a trusted provider of residential care for elderly people, and we offer specialised services for elderly people who have dementia, physical disability etc.

Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle, adapting as your needs change.

At The Firs, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.

We pride ourselves on the quality of our catering, with our chef preparing meals daily with a varied choice from fresh, seasonal ingredients.

Set in a quiet location in its own beautiful wooded natural grounds, The Firs care home is close to local services and amenities, such as beaches, promenade and award-winning cliff gardens 5 minutes away by car, a supermarket, small local newsagents and local park.

In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 50 years of experience.

Come and visit us at any time. We’re here to help and look forward to giving you a warm welcome.

Care Options We Can Provide
Support For Companionship, Convalescence, Palliative, Personal care.
Disability Support Physically Frail, Walking Frame.
Medication By Mouth.
Nursing Specialisms Huntington Disease, Parkinson's Disease.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Minimum Age

Our Building and Facilities

At The Firs care home, we provide quality 24-hour residential care and specialist care for residents with dementia.

We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.

At our home we have:
- A library
- A shop for small items
- A games room
- A bar
- A hairdressing salon
- A lift to upper floors
- A personal laundry facility and laundry service
- A pay telephone or the facility for a private telephone line in each room
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking

Nearby facilities:
- Felixstowe town centre is 1 mile away and can be reached using excellent bus services
- The nearest main hospital is Heath Road Hospital Ipswich, while local hospital Felixstowe General is 1 mile away
- Felixstowe Railway Station is 1.5 miles away, while Ipswich Railway Station with services to London Liverpool Street, is 18 miles away
- A theatre, swimming pool, golf course and supermarket are under 2 miles away.

Anchor Hanover are always pioneering the use of modern technology. We provide the older people living in our care homes with access to Apple iPads as part of our on-going commitment to person-centred activities, meaningful engagement and the highest quality of dementia care. Pioneering the use of iPads in our care homes.

Is Our Home Purpose Built

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Lift, Minibus.

Our Garden
Communal Garden, Communal Patio.

Our Photos


The Firs is a unique, purpose-built residence which was designed to provide residential social care and dementia care. Set in a quiet location and in its own grounds, The Firs has single en-suite rooms, the majority of which have lovely views of the gardens.

Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.

We also have:
- Most rooms with views of the gardens
- A television point and connections for satellite and digital TV
- Tea-making facilities available to make drinks for you and your visitors in unit lounges

Other accommodation facilities include:
- Cosy lounges with TVs and quiet areas for reading and relaxing
- Bathrooms specially equipped so you can relax in comfort
- Safe, enclosed gardens

We encourage you to bring small personal items to enhance your room.

About Our Rooms
Number Of Rooms 40

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Freeview TV, Tea and Coffee-making Facilities, Telephone Point.

Our Photos

At The Firs we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.

We encourage visits to The Firs so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.

Our Team
Julie Real
Julie Real

I have been fortunate enough to have worked for Anchor at The Firs for over 23 years, starting as housekeeping, going on to care, Team Leader and now admin. I have really enjoyed each role for different reasons. When you visit us at The Firs I will be your first point of contact and will welcome you with a warm smile.

Julie Reynolds
Julie Reynolds

I work alongside my colleagues in a part time capacity, together there is always a warm welcome at The Firs.

The Importance Of Meal Times

We know how important mealtimes are to our residents, so we always try to make this a sociable and enjoyable experience, whilst recognising individual choice.

The Firs' Food Promise ensures all our menus offer freshly cooked, appetising and nutritionally balanced meals including:
- Cooked breakfast every day
- Wholesome homemade soup everyday
- Freshly baked biscuits and cakes everyday
- Traditional Sunday Roast
- Fish and Chips weekly
- A variety of snacks available all day

Our Chefs understand the nutritional needs of older people and ensure that our meals are prepared using fresh, seasonal ingredients.

We serve tasty, wholesome dishes and involve residents in selecting our menus at a local level. We offer daily choice of meals and cater for special dietary needs and preferences, helping keep our residents healthy and well nourished.

We Serve Food At
Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Anchor sample menu.pdf
Activities Are So Important

Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.

We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.

Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.

We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.

Our Photos

Activities At Home
Birthday Celebrations, Crafts, Quiz Games, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.

186 Grange Road
IP11 2QF

Regulator: CQC

Category Rating
Overall Good
Safe Requires Improvement
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More
Report Published 19th September 2018
Registration Date 25th November 2010
Bus Stop nearby, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Park, Shops.

Frequently asked questions about The Firs Residential Home

The Firs Residential Home was given an overall rating of "Good" by the CQC in September 2018.
The Firs Residential Home provides Dementia and Residential care.
The Firs Residential Home is owned by Anchor Hanover.
Yes. The Firs Residential Home does offer Residential care.
No. The Firs Residential Home does not offer Respite care.
Yes. The Firs Residential Home does provide care for people with Dementia.
The Firs Residential Home comes under Suffolk.
Anna Richards is the manager of The Firs Residential Home.

The UK's largest & most detailed directory of care services for the elderly


Care Homes


Home Care Services


Live-in Care Services