Profile Strength |
Very Good 84%
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Care Type | Care Home |
Care Category | Dementia | Residential |
Availability | Yes |
Regulator's Rating | Good |
Susan Gibson is Care Home Manager at The Firs Residential Home.
Anchor's The Firs in Felixstowe is a trusted provider of residential care for elderly people, and we offer specialised services for elderly people who have dementia, physical disability etc.
Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle, adapting as your needs change.
Set in a quiet location in its own beautiful wooded natural grounds, The Firs care home is close to local services and amenities, such as beaches, promenade and award-winning cliff gardens 5 minutes away by car, a supermarket, small local newsagents and local park.
In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 50 years of experience.
Care Options | We Can Provide |
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Support For | Companionship, Convalescence, Palliative, Personal care. |
Disability Support | Physically Frail, Walking Frame. |
Medication | By Mouth. |
Nursing Specialisms | Huntington Disease, Parkinson's Disease. |
Type Of Dementia | Mild Dementia, Moderate Dementia. |
Dementia Specialisms | Alzheimer's. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
Infection Control Initiatives in place | ||
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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65 |
Our Building and Facilities |
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At The Firs care home, we provide quality 24-hour residential care and specialist care for residents with dementia. |
Is Our Home Purpose Built |
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Yes |
How Many Floors We Have |
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2 |
Who Owns Our Building |
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Charity |
Communal Rooms |
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Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Hairdressers, Lift, Minibus. |
Our Garden |
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Communal Garden, Communal Patio. |
Our Photos |
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Description |
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The Firs is a unique, purpose-built residence which was designed to provide residential social care and dementia care. Set in a quiet location and in its own grounds, The Firs has single en-suite rooms, the majority of which have lovely views of the gardens. |
About Our Rooms | |
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Number Of Rooms | 40 |
Number Of Ensuite Rooms | 40 |
Type Of Room |
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Single Room. |
Room Features |
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Furnished, Unfurnished. |
Room Facilities |
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Freeview TV, Tea and Coffee-making Facilities, Telephone Point. |
Our Photos |
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Description |
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At The Firs we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day. |
Our Team |
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![]() Julie RealAdministratorI have been fortunate enough to have worked for Anchor at The Firs for over 23 years, starting as housekeeping, going on to care, Team Leader and now admin. I have really enjoyed each role for different reasons. When you visit us at The Firs I will be your first point of contact and will welcome you with a warm smile. ![]() Julie ReynoldsAdministratorI work alongside my colleagues in a part time capacity, together there is always a warm welcome at The Firs. ![]() Susan GibsonCare Home Manager |
Funding Types | |
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Local Authority | Suffolk |
Region | East |
We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
Styles of Food |
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Our Menu |
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Our Photos |
Activities Are So Important |
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Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
Activities Outside Our Home |
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Local Tourist Attractions. |
186 Grange Road
Felixstowe
Suffolk
IP11 2QF
Current Ratings | |
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Overall | Good |
Safe | Requires Improvement |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 9th August 2018 |
Last rated | 19th September 2018 |
Reports | |
Registration Date | 25th November 2010 |
Service Provider | Anchor Hanover Group, WC1E 7HJ |
Transport |
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Bus Stop nearby, Train Station nearby. |
Places of Worship |
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Anglican Church, Catholic Church, Methodist Church. |
Nearby Services |
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Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery. |
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