The Firs Residential Home

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186 Grange Road
Felixstowe
Suffolk
IP11 2QF

Website

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Profile Strength
Very Good 84%
Care Type Care Home
Care Category Dementia | Residential
Availability Yes
Regulator's Rating Good
Meet The Manager

Susan Gibson is Care Home Manager at The Firs Residential Home.

Anchor's The Firs in Felixstowe is a trusted provider of residential care for elderly people, and we offer specialised services for elderly people who have dementia, physical disability etc.

Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle, adapting as your needs change.

Set in a quiet location in its own beautiful wooded natural grounds, The Firs care home is close to local services and amenities, such as beaches, promenade and award-winning cliff gardens 5 minutes away by car, a supermarket, small local newsagents and local park.

In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 50 years of experience.


The Firs
Care Options We Can Provide
Support For Companionship, Convalescence, Palliative, Personal care.
Disability Support Physically Frail, Walking Frame.
Medication By Mouth.
Nursing Specialisms Huntington Disease, Parkinson's Disease.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

At The Firs care home, we provide quality 24-hour residential care and specialist care for residents with dementia.

We support and develop our staff on an ongoing basis to enable them to provide the highest quality care for our residents.

Anchor Hanover are always pioneering the use of modern technology. We provide the older people living in our care homes with access to Apple iPads as part of our on-going commitment to person-centred activities, meaningful engagement and the highest quality of dementia care. Pioneering the use of iPads in our care homes.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Charity

Communal Rooms
Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio.

Our Photos

Description

The Firs is a unique, purpose-built residence which was designed to provide residential social care and dementia care. Set in a quiet location and in its own grounds, The Firs has single en-suite rooms, the majority of which have lovely views of the gardens.

Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day.

We encourage you to bring small personal items to enhance your room.


About Our Rooms
Number Of Rooms 40
Number Of Ensuite Rooms 40

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Freeview TV, Tea and Coffee-making Facilities, Telephone Point.

Our Photos
Description

At The Firs we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.

We encourage visits to The Firs so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.


Our Team
Julie Real
Julie Real
Administrator

I have been fortunate enough to have worked for Anchor at The Firs for over 23 years, starting as housekeeping, going on to care, Team Leader and now admin. I have really enjoyed each role for different reasons. When you visit us at The Firs I will be your first point of contact and will welcome you with a warm smile.

Julie Reynolds
Julie Reynolds
Administrator

I work alongside my colleagues in a part time capacity, together there is always a warm welcome at The Firs.

Susan Gibson
Susan Gibson
Care Home Manager
Funding Types
Local Authority Suffolk
Region East
We Accept Self-Funding Clients Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Our Menu Pink tick icon Anchor sample menu.pdf
Our Photos
Activities Are So Important

Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.

We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.

Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.

We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

186 Grange Road
Felixstowe
Suffolk
IP11 2QF

Regulator: CQC

Current Ratings
Overall Good
Safe Requires Improvement
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 9th August 2018
Last rated 19th September 2018
Reports

19th September 2018

6th December 2017

26th May 2016

16th October 2014

1st May 2014

6th November 2013

12th July 2013

4th May 2013

20th March 2013

29th January 2013

21st November 2012

8th June 2011

Registration Date 25th November 2010
Service Provider Anchor Hanover Group, WC1E 7HJ
Transport
Bus Stop nearby, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery.

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Frequently asked questions about The Firs Residential Home

The Firs Residential Home was given an overall rating of "Good" by the CQC in September 2018.
The Firs Residential Home provides Dementia and Residential care.
The Firs Residential Home has 40 rooms.
The Firs Residential Home is owned by Anchor.
Yes. The Firs Residential Home does offer Residential care.
No. The Firs Residential Home does not offer Respite care.
Yes. The Firs Residential Home does provide care for people with Dementia.
The Firs Residential Home comes under Suffolk.
Susan Gibson is the manager of The Firs Residential Home.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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