Belong Newcastle-under-Lyme
Book a Visit
65 Lower Street
Newcastle-under-Lyme
Staffordshire
ST5 2RS
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Profile Strength |
Excellent 93%
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|---|---|
| Care Type | Care Home |
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,415.00 |
| Regulator's Rating | Good |
Meet The Manager
Peter Norman is General Manager at Belong Newcastle-under-Lyme.
Peter’s passion for caring for others began at the age of 11, when he became a family carer for his late great-grandmother. He has since built a career in social care that spans over two decades, developing his skills across numerous roles in the sector. In 2020, Peter took on the position of General Manager at Belong Newcastle-under-Lyme in May and has supported the village to be largely Covid-free for several months.Peter brings a wealth of knowledge to the role, having held a number of management positions within Belong since joining the organisation in 2010. Notably, he was part of the leadership team that supported Belong Crewe to become the first nursing care provider in Cheshire to be rated Outstanding by the Care Quality Commission (CQC). During his time there, Peter also gained the care sector’s Leadership and Management in Healthcare qualification.
Belong Newcastle-under-Lyme provides 24-hour nursing and dementia care facilities for 72 residents in six households and 28 apartments for independent living, along with a range of community facilities.
Belong households represent a radically different alternative to conventional care homes. With a maximum of 12 residents per household, these provide a family atmosphere where customers can build lasting relationships with staff and other residents. Our specially trained support and nursing staff are available around the clock to support individuals with dementia and those residents who require clinical care.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, High Dependency, Independent Living, Learning Disability (ALD), Mental Healthcare, Nursing Dementia / EMI, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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With the worst of the pandemic behind us, we are delighted to be open to the public once more and to see our villages gradually returning to the vibrant community hubs we have always known. Nonetheless, we remain mindful of the risks that Covid-19 continues to present, and a number of safety measures are in place to ensure robust infection prevention and control. These are regularly reviewed by our Covid-19 steering group to ensure that our practice is up-to-date and consistent with current levels of risk. Robust infection prevention and control measures |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| To view the provider’s latest Inspection Reports, Click here. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals here. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 55 |
| LGBTQ Welcome |
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| Yes |
| Contract |
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| belong_household_contract_except_macclesfield_morris_feinmann.pdf |
| Our Building and Facilities |
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It boasts an extensive village centre including bistro, exercise studio and therapy room and also a unique Heritage Gallery housed in the historic Grade II listed building that has been distinguished throughout the years as Samuel Bell's Pottery, The Old Pomona Inn and most recently the iconic Maxims nightclub, which closed in 2006.The gallery is integrated within the village centre and links the past and present through shared memories, experiences and reminiscence and forms the base for Belong's Experience Days service, specialist day care for older people. Featuring Samuel Bell's tea room, a recreated Old Pomona Inn with licensed bar, a reminiscence room, craft and activities room and hair salon with nail bar, the gallery offers a range of activities and opportunities for people to engage with local heritage. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 4 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Bar / Pub, Bistro, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, Chiropractor, Cinema, Coffee Shop, Day Centre, Dentist, GP, Gym, Hairdressers, Library, Lift, Overnight Guest Stay, Physiotherapy, Smoking Area, Spa, Theatre, Therapy Room. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Vegetable Plot, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 74 |
| Number Of Ensuite Rooms | 74 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,415.00 |
| Nursing Fees From / Price Per Week | £1,415.00 |
| Residential Dementia Fees From / Price Per Week | £1,415.00 |
| Nursing Dementia Fees From / Price Per Week | £1,415.00 |
| Respite Fees From / Price Per Week | £1,515.00 |
| Funding Types | |
|---|---|
| Local Authority | Staffordshire |
| Region | West Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bistro
Lounge/Diner
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A critical component for good health.
We are conducting internal and/or 3rd party food safety audits.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents have access to Dining Room.
Residents have access to a flexible meal service beyond defined times.
There is a weekly menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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|
Belong Newcastle-under-Lyme's extensive village centre includes a bistro, exercise studio and therapy room and also a unique Belong Heritage Gallery housed in the historic Grade II listed building that has been distinguished throughout the years as Samuel Bell's Pottery, The Old Pomona Inn and most recently the iconic Maxims nightclub, which closed in 2006. Thanks to National Lottery players, the Heritage Lottery Fund has awarded a £1.8 million grant to transform the once derelict building into the Belong Heritage Gallery. Its spaces include: Samuel Bell's tea room, a recreated Old Pomona Inn with licensed bar, a reminiscence room, craft and activities room and hair salon with nail bar, the gallery offers a range of activities and opportunities for people to engage with local heritage. The gallery is integrated within the village centre and aims to link the past and present through shared memories, experiences and reminiscence. |
| Our Photos |
|---|
| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
65 Lower Street
Newcastle-under-Lyme
Staffordshire
ST5 2RS
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Requires Improvement |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 25th May 2022 |
| Last rated | 4th March 2021 |
| Reports | |
| Registration Date | 26th March 2018 |
| Service Provider | Belong Limited, CW5 5DQ |
16th June 2022 | Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about Belong Newcastle-under-Lyme
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