Hurtis Hill
Crowborough
East Sussex
TN6 3AA

Website

Profile Strength
Very Good 78%
Care Type Care Home
Care Category Dementia | Residential
Availability Call for details
Weekly Prices From £700.00
Regulator's Rating Good
Add Favourite

Care Provider: Windlesham Services Limited

Meet The Manager

Peter Granström is Manager at Windlesham Manor.

Having worked in a range of areas within the care sector for more than 20 years, I feel privileged to work at Windlesham Manor where my co-workers are sociable, knowledgeable and caring and I feel that I am learning from the best people.

Peter Granström

The former home of Sir Arthur Conan Doyle, Windlesham Manor is a family-owned and run care home for the elderly. Found in the heart of beautiful Sussex countryside where Sir Arthur lived for many years and wrote many of his works.

At Windlesham our philosophy is that you go on flourishing throughout life and we believe our residents do just that. It may be the interesting activities that are arranged, our chef’s delicious meals or just simply that the house and it’s lovely grounds are the perfect recipe. A country house setting on the outskirts of Crowborough, East Sussex, close to Crowborough Beacon Golf Club and the Ashdown Forest. The former and much-loved home of Sir Arthur Conan Doyle, now sympathetically extended, retains much of its original character and provides excellent accommodation for up to 40 residents.

Stepping through the front door the first thing that strikes is the lovely fragrant air and the cosy, country hotel feel this charming house exudes. The team run by Peter Granström, the Manager, alongside Nicky Cuthbertson and hands-on owners Sue and Simon Carey in whose family the house has been for over 40 years.

Windlesham Manor has gained a reputation over a forty year period for the highest standards of residential care. Its fully-trained staff emphasise that this is a home and not an institution where caring for loved ones is undertaken in partnership with families. Paying close attention to each individual’s unique and personal needs and enabling them to live as independently as possible is a core principle.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physically Frail, Walking Frame.
Medication By Mouth.
Minimum Age
65

Our Building and Facilities

An impressive, Edwardian country house, Windlesham Manor enjoys a delightful setting within its own picturesque grounds.

The principal lounge has been enlarged by a substantial, all-year round conservatory, which overlooks the terrace and gardens beyond. The house retains a country house ambience and the communal rooms are places where residents can relax, enjoy good company, participate in activities and entertain family and friends. The house is fully-carpeted, centrally heated, comfortably furnished and well decorated throughout.

The dining room, with its original high ceilings lit by chandeliers, provides an elegant setting for meals, with tables seating two to four people for breakfast, lunch and dinner. Guests are welcome to join residents for meals subject to prior notice. Optionally, breakfast can be served in residents’ rooms. Morning coffee and afternoon tea are served in the conservatory lounge. This large communal room is also a focal point for activities and social events.

The snug provides a cosier sitting room for residents and their guests and is where Sir Arthur Conan Doyle would sit and read aloud the chapters he had written during the day. It contains some of his mementos and was formerly part of the Billiard Room, which ran the full length of the house.

Outside the lounge is a large sheltered terrace that catches the sun for most of the day. It overlooks the gardens and is a delightful place to spend a summer’s day. Our gardens have been specially landscaped with our residents in mind. Paths have been laid out so that the shrubs and flowers can be seen in comfort, with seating provided so that the colours and scents of the gardens can be enjoyed in peace. Many of our residents are keen gardeners and have formed a gardening club. They have taken on the design and planting of some of the flower beds and make full use of our greenhouse for propagating and bringing on plants.


How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Conservatory, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Chiropodist, Dentist, GP, Hairdressers, Lift, Optician.

Our Garden
Communal Garden, Communal Patio, Scenic Views, Seating.

Our Photos

Description

Windlesham Manor’s wide selection of well-proportioned rooms cater for differing tastes. Appointed to a high standard, they are light and airy with en-suite facilities, emergency call bell, private telephone (with personal number) and TV point. Plenty of wardrobe and drawer space is provided. Residents are welcome to add personal touches by furnishing their rooms with their own pictures, ornaments and furniture. The first floor rooms are serviced by two lifts and a stair lift. Most rooms have a garden aspect with some ground floor rooms having access to the gardens.

All of our bedrooms are individually priced to reflect their unique aspects and sizes.  A full list can be found in the room photo section below.


About Our Rooms
Number Of Rooms 40
Number Of Ensuite Rooms 40

Type Of Room
Double Room, Shared Room, Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Unfurnished.

Room Facilities
Freeview TV, Internet Access, Telephone Point.

Our Photos
Description

Windlesham Manor has gained a reputation over a forty year period for the highest standards of residential care. Its fully-trained staff emphasise that this is a home and not an institution where caring for loved ones is undertaken in partnership with families. Paying close attention to each individual’s unique and personal needs and enabling them to live as independently as possible is a core principle.


Our Team
Nicky Cuthbertson
Nicky Cuthbertson
Administrator

I love my work and the people I work beside. The daily meetings with the residents and their families are always welcome and I feel that Windlesham Manor is a home or second home for everyone involved.

Wendy Cottington
Wendy Cottington
Head of Care

I started working at Windlesham Manor in 1990 and still feel excitement walking through the doors knowing I am about to make a difference to someone.

Tanya Dimitrova
Tanya Dimitrova
House Keeper

I love working at Windlesham because everything is organised and well communicated amongst my co-workers which eases my responsibilities. We are one big happy family in a very friendly environment. I like to organise and plan my day but the most important and satisfactory thing for me is to see the gratefulness of the faces of all the elderly people. Even when doing small and insignificant things, like watering flowers, polishing the dust, stitching buttons, etc.

Martin Higgins
Martin Higgins
Head Chef

Martin  trained in Westminster catering college alongside Jamie Oliver, Ainsley Harriet and Antony Thomas Worroll. Accolades include student chef of the year 1982. His career included working at the Dorchester Hotel under Anton Mosimann and the Connaught in London. Following on with his own catering business, French Collection Catering, where Martin cooked for the Queen, and festive occasions for film stars and music celebrities nationwide. After selling the business 25 years later he is now cooking for our very special residents.

Sarah Dorrill
Sarah Dorrill
Activities Co-ordinator

I’ve worked at Windlesham Manor for nearly 20 years as a Care Worker and I was delighted to be recently appointed as Activities Coordinator.
I am very much looking forward to the challenges this new role will bring, and to researching and organising new and interesting activities that the residents will hopefully enjoys.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £700.00
Residential Dementia Fees From £700.00

The Importance Of Meal Times

Eating well is an important aspect of life at Windlesham Manor. Great care is taken in the quality and preparation of food and fresh produce is used wherever possible.

The chef also takes great pride in serving a varied, appetising and nutritious menu. Individual dietary requirements and likes and dislikes are catered for, with alternatives to the menu always available.

Friends and relatives are welcome to come to lunch, although prior notice is appreciated, and at times it may not be possible to accommodate guests.


We Serve Food At
Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Menu
menu monday.PNG menu tuesday.PNG menu wednesday.PNG menu thursday.PNG menu friday.PNG menu saturday.PNG menu sunday.PNG breakfast and supper menu.PNG
Activities Are So Important

At Windlesham Manor there is a strong belief that activities not only enhance each resident’s quality of life but also provide an important social framework for meeting informally.

The stimulating, interesting and well-planned events programme is therefore integral to life in the home. Continually developing, there’s something for everyone with a 5 days a week agenda hosted by enthusiastic personnel and visiting specialists in music, exercise and dance.

Activities include a gardening club, knitting circle, music and movement group, a drawing and painting class, bingo and regular quizzes, all of which are conducted in a relaxed, informal atmosphere. On some days current topics are simply discussed or accompanied garden walks, memoirs and photos enjoyed. All Saints Church singers are amongst the regular volunteering visitors. Drives into the countryside, shopping trips and visits to local attractions are also regular pastimes.

Windlesham Manor hosts several main themed events throughout the year including an Easter spectacular, a Summer Garden party, Christmas party and Winter pantomime – all of which are eagerly anticipated by residents, staff and families.


Our Photos

Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Music, Painting, Reminiscence, Themed Events, Visiting Entertainment, Word Games, Yoga.

Activities Outside Our Home
Local Tourist Attractions.

Hurtis Hill
Crowborough
East Sussex
TN6 3AA

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Requires Improvement
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/5f7481c4-290b-420c-82c5-04414801f593
Report Published 27th October 2017
Registration Date 1st February 2015
Transport
Bus Stop nearby, Car Park on-site.

Places of Worship
Anglican Church.

Nearby Services
Hospital, Pub, Restaurant, Shops.

Frequently asked questions about Windlesham Manor

Windlesham Manor was given an overall rating of "Good" by the CQC in October 2017.
Windlesham Manor provides Dementia and Residential care.
Prices for Windlesham Manor start from £700.00 per week.
Windlesham Manor comes under East Sussex.
Peter Granström is the manager of Windlesham Manor.

The UK's largest & most detailed directory of care services for the elderly

12,878

Care Homes

10,287

Home Care Services

191

Live-in Care Services