Willow Lodge Care Home
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| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,550.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Aimee Bone is Manager at Willow Lodge Care Home.
I began my career in the care sector in 1998 when I left school, my previous roles include Cleaner, Carer, Senior Carer, Team Leader, Deputy Manager and now Registered Manager.
I joined English Oak in Nov 2020 as the Deputy Manager and proudly became the Registered Manager in January 2022.I am a Dementia Interpreter and have completed the Six Steps end of life care program, to share with my team. To develop their knowledge and deliverance of care, specifically, to individual needs and situations.
At Willow Lodge we are committed to enhancing the lives of those on their journey of Dementia and to support their families through the experience also.
I believe in the ‘home form home’ ethos and my managers vision is based on this. At Willow Lodge we want your loved ones to feel welcome, valued and safe whilst having fun too!
Tucked away on the Hampshire shore of Chichester Harbour, the village of Southbourne near Emsworth is an ideal location to enjoy life from.
This large, well looked after house is full of character. It feels and looks homely. It’s the complete opposite of a modern soulless building. It oozes charm and warmth; it offers large well-proportioned rooms and ample landscaped gardens. It’s a rural setting but not a remote one. The village centre is a short stroll away, the coast a little further, but near enough to enjoy the fresh sea air..
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Mental Healthcare, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Willow Lodge is working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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When you open the front door of Willow Lodge you’ll realise you’re in a very different kind of care home. It has a buzz. People talking, residents engaging. Life is lived to the full here. Depending on the time of the day, you might smell fresh coffee or home cooking. Our Chef provides wholesome nutritionally balanced meals of variety and quality. Most items are homemade and freshly prepared. Ask to see the menu: there’s always a choice and all dietary needs can be met. Why shouldn’t you feel you’re in a good hotel, or at large house party with good friends? We’ve planned the ground floor to be the hub of the home, with areas for quiet contemplation with a book or a crossword, areas to watch favourite television programmes or DVDs, areas to enjoy a cuppa and a newspaper, to play a game, to enjoy a chat, to receive your guests and to treat as your own home. There’s even a piano here too. For the safeguarding of our residents, CCTV are in operation 24/7. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Chiropodist, Dentist, Hairdressers, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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You’ll love the bedrooms. They’re light and airy and well proportioned, able to take some of your own furniture too if you wish it. Most have large windows and good views: the perfect place to unwind. The majority are ensuite, with good quality fittings, scrupulously maintained. Each upper floor is easy to reach. There’s a lift. No need to worry about the stairs. Houses of this age need upkeep, and we provide it. The building is maintained to hotel standards. When something needs changing or replacing, it is attended to fast. Most care homes don’t draw your attention to the furnishings or the upkeep, but we want to. If we care about the little things, you know we’re care about the bigger picture too. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 40 |
| Number Of Ensuite Rooms | 3 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Internet Access, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,550.00 |
| Funding Types | |
|---|---|
| Local Authority | West Sussex |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Dining Locations |
 Bedroom Dining
Lounge/Diner
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|---|---|
| Dining Styles |
Hot Trolley
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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Have a look at the notice board. There’s always a lot going on: a programme of activities to join in should you wish, and regular outings. Want to look your best for them? No problem. Our services include hairdressing, alongside dental care and chiropody. |
| Activities At Home |
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| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
11-15 Stein Road
Emsworth
Hampshire
PO10 8LB
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 25th May 2023 |
| Last rated | 24th June 2023 |
| Current Report |
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| Historic Reports |
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| Registration Date | 11th October 2012 |
| Service Provider | Stephen Geach, PO11 0JB |
Willow Lodge Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
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| Methodist Church. |
| Nearby Services |
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| Church, Park, Pub, Restaurant, Shops. |
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Frequently asked questions about Willow Lodge Care Home
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