Whiteoaks Rest Home

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56-58 The Avenue
PO14 1NZ


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Profile Strength
Very Good 77%
Care Type Care Home
Care Category Respite | Residential
Availability Yes
Regulator's Rating Good
Meet The Manager

Mrs Maddie Nandagopan is Company Director and Registered Manager at Whiteoaks Rest Home.

In 2002, after completing her Masters degree, their daughter Maddie joined them and learnt aspects of care from her mother and the day to day running of the business from her father. In 2007 Maddie took over as Registered Manager and since then they have taken the business from strength to strength achieving and maintaining an excellent rating since 2007.

Whiteoaks Rest Home has always welcomed everyone who enters, into a warm and friendly atmosphere, much like any family home. Whiteoaks were one of the top five finalists in the National Care Awards for Care Home of the Year 2015 and achieving a 10/10 rating on carehome.co.uk in 2016. In addition Whiteoaks has been awarded one of the Top 20 Homes by carehome.co.uk in 2016 and 2017, and following the CQC inspection in May 2017 , they have been awarded a Good rating by the CQC.

We pride ourselves on caring like only a family can by offering care that is based on true family values, such as love, respect, honesty, dignity, privacy, choice, compassion and trust.

Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

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With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

Our Building and Facilities

Recently extended and renovated throughout, Whiteoaks Rest Home has a state of the art nursecall system throughout the Home to enable our residents to ask for assistance at any time of the day or night.

We have opulent lounge areas and a treatment room on site. The treatment room is used for weekly visits by the hairdresser, the chiropodist and other therapeutic services. 

Residents can relax and socialise in the main TV lounge, the Haven downstairs or the snug upstairs, a space for quiet relaxation and reflection. There is also the social room where residents can partake in activities with each other and visiting family members. 

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Activities Room, Conservatory, Dining Rooms, Library, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropodist, GP, Hairdressers, Library, Lift, Minibus, Optician, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos


Recently extended and renovated throughout, Whiteoaks Rest Home boasts 31 luxuriously appointed en-suite bedrooms with state of the art nursecall system throughout the Home to enable our residents to ask for assistance at any time of the day or night. All bedrooms have private telephone and television points and free high speed wi-fi.

There are 14 bedrooms on the ground floor, some with private garden access, several with views over the landscaped gardens and some with views to the front water fountain. There are 17 bedrooms on the first floor, some with Juliette balconies with far reaching views, both at the back over the gardens and at the front towards the Solent.

About Our Rooms
Number Of Rooms 31
Number Of Ensuite Rooms 31

Type Of Room
Double Room, Single Room.

Room Features
Balcony, Direct Garden Access, Furnished, Garden View, Step Free Access, Unfurnished.

Room Facilities
Balcony, Freeview TV, Telephone Point, Wifi.

Our Photos

The management at Whiteoaks aims for an inclusive, open and positive atmosphere, involving the staff and service users with many aspects of the running of the Home.

We work hard to ensure that we employ experienced, trained staff. The Home’s staff are selected for their qualities of reliability, integrity, skill, friendliness, openness, trustworthiness, professionalism and above all their caring attitude. All potential staff have to undergo a trial shift to ensure their suitability to the Home. They are carefully screened, POVA and DBS checks are made with two references from previous employers.

Most staff have NVQ Levels 2or 3 in Health and Social Care and those who do not are encouraged to undertake the vocational training. All staff receive a full induction designed to familiarise them with the Home and its operating procedure. New staff also have training in line with the Care Certificate. In addition there are regular training courses which are continuous, covering topics such as Basic First Aid, Fire Safety, Food Hygiene, Health and Safety, Infection Control, Safeguarding, DOLS and MCA.

Our Team
Mrs Maddie Nandagopan
Mrs Maddie Nandagopan
Company Director and Registered Manager

In 2002, after completing her Masters degree, their daughter Maddie joined them and learnt aspects of care from her mother and the day to day running of the business from her father. In 2007 Maddie took over as Registered Manager and since then they have taken the business from strength to strength achieving and maintaining an excellent rating since 2007.

Funding Types
Local Authority Hampshire
Region South East
We Accept Self-Funding Clients Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Our Photos

Pink tick icon Gluten-free food can be served.

Pink tick icon Vegetarian food can be served.

Pink tick icon We can support people with Diabetes.

Pink tick icon We have food theme days/nights.

Activities Are So Important

All of the staff at Whiteoaks aim to give the service users the best possible quality of life. As such we value all of our service user’s social lives, activities and hobbies as an important aspect of their care and strive to find something that they can enjoy doing whatever their capabilities.

We like to ensure that we have at least one group activity daily which usually takes place between 3.00pm – 4.00pm. Our activities include things such as chair aerobics, arts and crafts, skittles, sing-a-longs and making cakes and we are always open to suggestions if anyone would like to do something new or different.

As well as group activities we like to encourage our service users to pursue any personal hobbies they have such as sewing, knitting and/or reading (we have a number of books in the home including a number of large print books and a visiting mobile library).

We like to think that our home is truly a home and as such we like any excuse to celebrate and have a number of events throughout the year such as an Easter raffle, a summer B.B.Q and a Halloween party as well as a number of things leading up to Christmas (for which we always create a special Christmas events calendar with full details).

Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Painting, Quiz Games, Religious Services, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

Please speak to the home manager

56-58 The Avenue
PO14 1NZ

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Outstanding
Effective Good
Inspection Reports
Last inspected 13th December 2019
Last rated 13th March 2020

13th March 2020

28th June 2017

Registration Date 2nd December 2015
Service Provider Heathview Management Company Limited, PO14 1NZ
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Catholic Church, Methodist Church.

Nearby Services
Bank, Chemist, Church, Garden Centre, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery.

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Frequently asked questions about Whiteoaks Rest Home

Whiteoaks Rest Home was given an overall rating of "Good" by the CQC in March 2020.
Whiteoaks Rest Home provides Respite and Residential care.
Whiteoaks Rest Home has 31 rooms.
Whiteoaks Rest Home comes under Hampshire.
Mrs Maddie Nandagopan is the manager of Whiteoaks Rest Home.

Profile Last Updated: 14 May 2022 | Report this Profile

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