Whiteoaks Rest Home

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Recently extended and renovated throughout, Whiteoaks Rest Home has a state of the art nursecall system throughout the Home to enable our residents to ask for assistance at any time of the day or night.

We have opulent lounge areas and a treatment room on site. The treatment room is used for weekly visits by the hairdresser, the chiropodist and other therapeutic services. 

Residents can relax and socialise in the main TV lounge, the Haven downstairs or the snug upstairs, a space for quiet relaxation and reflection. There is also the social room where residents can partake in activities with each other and visiting family members. 

Recently extended and renovated throughout, Whiteoaks Rest Home boasts 31 luxuriously appointed en-suite bedrooms with state of the art nursecall system throughout the Home to enable our residents to ask for assistance at any time of the day or night. All bedrooms have private telephone and television points and free high speed wi-fi.

There are 14 bedrooms on the ground floor, some with private garden access, several with views over the landscaped gardens and some with views to the front water fountain. There are 17 bedrooms on the first floor, some with Juliette balconies with far reaching views, both at the back over the gardens and at the front towards the Solent.

The management at Whiteoaks aims for an inclusive, open and positive atmosphere, involving the staff and service users with many aspects of the running of the Home.

We work hard to ensure that we employ experienced, trained staff. The Home’s staff are selected for their qualities of reliability, integrity, skill, friendliness, openness, trustworthiness, professionalism and above all their caring attitude. All potential staff have to undergo a trial shift to ensure their suitability to the Home. They are carefully screened, POVA and DBS checks are made with two references from previous employers.

Most staff have NVQ Levels 2or 3 in Health and Social Care and those who do not are encouraged to undertake the vocational training. All staff receive a full induction designed to familiarise them with the Home and its operating procedure. New staff also have training in line with the Care Certificate. In addition there are regular training courses which are continuous, covering topics such as Basic First Aid, Fire Safety, Food Hygiene, Health and Safety, Infection Control, Safeguarding, DOLS and MCA.

All of the staff at Whiteoaks aim to give the service users the best possible quality of life. As such we value all of our service user’s social lives, activities and hobbies as an important aspect of their care and strive to find something that they can enjoy doing whatever their capabilities.

We like to ensure that we have at least one group activity daily which usually takes place between 3.00pm – 4.00pm. Our activities include things such as chair aerobics, arts and crafts, skittles, sing-a-longs and making cakes and we are always open to suggestions if anyone would like to do something new or different.

As well as group activities we like to encourage our service users to pursue any personal hobbies they have such as sewing, knitting and/or reading (we have a number of books in the home including a number of large print books and a visiting mobile library).

We like to think that our home is truly a home and as such we like any excuse to celebrate and have a number of events throughout the year such as an Easter raffle, a summer B.B.Q and a Halloween party as well as a number of things leading up to Christmas (for which we always create a special Christmas events calendar with full details).

Please speak to the home manager

13th March 2020

28th June 2017