Westlake House
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| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Respite |
| Availability | Yes |
| Weekly Prices From | £1,933.00 |
| Regulator's Rating | Good |
Meet The Manager
Sarah Hart is General Manager at Westlake House.
“My passion for working with older people in a nursing home environment started after completing an internship with the NHS in 2014, working in mental health services, specifically dementia. Since 2014, I have worked in a variety of social care roles, including nursing, residential and dementia homes as a Registered Manager and an Area Manager within a large disability Trust.
I am proud of being able to make a difference to people’s lives by providing high-quality care in a supportive, friendly and welcoming environment."
Westlake House is a friendly, inviting residential care home offering 24-hour nursing and residential care for older people who need support. We also offer respite care and short breaks, which can now be pre-booked up to a year in advance. Our person-centred approach to care is delivered by professionals committed to making the home an exceptional place to live and helping all residents enjoy an improved quality of life.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, Palliative, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth, Change Catheter, Injection. |
| Nursing Specialisms | Multiple Sclerosis, Parkinson's Disease, Stroke. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Westlake House is working within the government guidelines to help protect its staff and clients. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
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| 55 |
| Our Building and Facilities |
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Westlake House had a major refurbishment in 2017 and its new appearance was carefully designed with the people we care for in mind. The home now has en-suite, fully furnished bedrooms that can be personalised, beautiful lounge areas with views of our gardens, as well as elegant and spacious dining rooms. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropractor, Dentist, GP, Hairdressers, Lift, Minibus, Optician, Physiotherapy. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Interactive Digital Touch Table. |
| Our Photos |
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| Description |
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All our bedrooms are tastefully decorated and furnished, with ensuite facilities. Residents are welcome to add small pieces of their own furniture, pictures and treasured possessions to create an environment where they feel comfortable. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 63 |
| Number Of Ensuite Rooms | 5 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
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| Double Room, Single Room. |
| Room Features |
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| Furnished, Garden View, Unfurnished. |
| Room Facilities |
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| Alarm, Catch up TV, Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,933.00 |
| Funding Types | |
|---|---|
| Local Authority | West Sussex |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Our Menu |
SAMPLE BREAKFAST MENU.pdf
SAMPLE ALTERNATIVE MENU.pdf
SAMPLE DAILY MENU.pdf
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
4 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Staff sit with the residents they support when they dine.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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Residents enjoy playing hoopla and bocce bowls, which combine exercise with the thrill of competitive sport. We invite entertainers and musicians to visit the home on a regular basis and residents very much enjoy watching them perform. We also have our pet therapy dog, Marley, visit the home on a fortnightly basis, and residents love petting him. They also enjoy health and fitness days, where they get the opportunity to participate in armchair exercises and target games. We always celebrate National Volunteer Week, which we use as a chance to say thank you for the wonderful work that our volunteers do that further enhances the quality of life for those who live at Westlake. As well as continuing with our favourite activities, such as arts & crafts, bingo, knit & natter, Scrabble, board games, bridge, quizzes, pampers & manicures, reminiscence sessions and musical memories, we always like to launch new activities for residents, which give them the opportunity to socialise with their friends and families. These could be our own vegetable patches, flower arranging sessions, a book club or anything else that our imaginations conjure up. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Gardening, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
Pondtail Road
Horsham
West Sussex
RH12 5EZ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 11th June 2019 |
| Last rated | 9th July 2019 |
| Current Report |
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| Historic Reports |
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| Registration Date | 15th February 2011 |
| Service Provider | Barchester Healthcare Homes Limited, EC2A 1AS |
Westlake House Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Church, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Westlake House
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