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Pondtail Road
Horsham
West Sussex
RH12 5EZ

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Care Type Care Home
Care Category Residential | Nursing | Respite
Availability Yes
Weekly Prices From £1,682.00
Regulator's Rating Good
Meet The Manager

Christine Sullivan is General Manager at Westlake House.

I am a General Registered Nurse with over 30 years’ experience working within the NHS and the Independent Sector. I joined Barchester as a Clinical Development Nurse in 2020 and continued to develop my managerial and clinical skills.  I was proud to become the General Manager at Westlake House in 2024.  I bring a wealth of experience and knowledge with me from my time as a nurse and supporting and training care and nursing teams.

At Westlake House we are dedicated in delivering kind, caring and holistic care. Person centred care is at the heart of everything my team and I will provide for you. We will take the time to get you know you and deliver a first class service. I am passionate about working closely with my team to continue to grow their skills and the wonderful care and support they offer to all the residents as well as to each other.

Christine Sullivan

Westlake House is a friendly and inviting residential care home, offering 24-hour nursing and residential care for older people in need of support. Alongside this, we offer respite care and short breaks, which can now be pre-booked up to a year in advance. Our person-centred approach to care is provided by professionals who are committed to making the home an exceptional place to live and enable all residents to enjoy an improved quality of life.


Care Options We Can Provide
Support For Companionship, End of Life, Palliative, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection.
Nursing Specialisms Multiple Sclerosis, Parkinson's Disease, Stroke.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Westlake House is working within the government guidelines to help protect its staff and clients.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
55

Our Building and Facilities

Westlake House had a major refurbishment in 2017 and its new appearance was carefully designed with the people we care for in mind. The home now has en-suite, fully furnished bedrooms that can be personalised, beautiful lounge areas with views of our gardens, as well as elegant and spacious dining rooms.

The features and facilities are designed to the highest standards to enhance the lives of residents, and the care we provide is delivered by professionals who are committed to making this home an exceptional place to live.


How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropractor, Dentist, GP, Hairdressers, Lift, Minibus, Optician, Physiotherapy.

Our Garden
Communal Garden, Communal Patio.

How 'Smart' Are We?
Interactive Digital Touch Table.

About Our Rooms
Number Of Rooms 63

Type Of Room
Double Room, Single Room.

Room Features
Furnished, Garden View, Unfurnished.

Room Facilities
Alarm, Catch up TV, Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Telephone Point.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,682.00

Funding Types
Local Authority West Sussex
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Our Menu Pink tick icon SAMPLE BREAKFAST MENU.pdf Pink tick icon SAMPLE ALTERNATIVE MENU.pdf Pink tick icon SAMPLE DAILY MENU.pdf
Our Photos
Activities Are So Important

Residents enjoy playing hoopla and bocce bowls, which combine exercise with the thrill of competitive sport. We invite entertainers and musicians to visit the home on a regular basis and residents very much enjoy watching them perform.

We also have our pet therapy dog, Marley, visit the home on a fortnightly basis, and residents love petting him. They also enjoy health and fitness days, where they get the opportunity to participate in armchair exercises and target games.

We always celebrate National Volunteer Week, which we use as a chance to say thank you for the wonderful work that our volunteers do that further enhances the quality of life for those who live at Westlake.

As well as continuing with our favourite activities, such as arts & crafts, bingo, knit & natter, Scrabble, board games, bridge, quizzes, pampers & manicures, reminiscence sessions and musical memories, we always like to launch new activities for residents, which give them the opportunity to socialise with their friends and families. These could be our own vegetable patches, flower arranging sessions, a book club or anything else that our imaginations conjure up.


Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Gardening, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

Pondtail Road
Horsham
West Sussex
RH12 5EZ

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 11th June 2019
Last rated 9th July 2019
Current Report

Westlake House Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Westlake House Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 15th February 2011
Service Provider Barchester Healthcare Homes Limited, EC2A 1AS
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Church, Park, Pub, Restaurant, Shops.

Frequently asked questions about Westlake House

Westlake House was given an overall rating of "Good" by the CQC in July 2019.
Westlake House provides Residential, Nursing and Respite care.
Westlake House has 63 rooms.
Prices for Westlake House start from £1,682.00 per week.
Westlake House is owned by Barchester Healthcare.
Yes. Westlake House does offer Residential care.
Yes. Westlake House does offer Respite care.
No. Westlake House does not provide care for people with Dementia.
Westlake House comes under West Sussex.
Westlake House accepts Local Authority clients.
Westlake House accepts NHS Continuing Healthcare clients.
Christine Sullivan is the manager of Westlake House.

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