Wellington Vale Care Home

Darnel Road


Tel: 023 9224 0486

Care Provider: Waterlooville Care Limited

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Care Type Care Home
Care Category Nursing, Dementia, Residential.
Availability Call for details
Overall CQC Rating Good
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Meet The Manager

Sue Hill is General Manager at Wellington Vale Care Home.

What I do:
I am the General Manager of Wellington Vale, as such I have the overall responsibility of the home with the support from my team. My role can vary from day to day and no two days are ever the same

My experience:
I have been working in the care industry for over 30 years, starting as a care assistant then going back to further education to become a manager first for Suffolk County Council and then into the private sector. I have a passion for Dementia care and hold an advanced Dementia training qualification in addition I have a Dementia mapping qualification which I undertook with Bradford University.

About me:
I am 55 and have been married for over 30 years to Adrian a teacher, I have two sons Tim and Tom both currently studying at university. I am a highly competitive person who likes to succeed. I love to shop and find a bargain!

Sue Hill

At Wellington Vale, we have the expertise and facilities to take care of you or your loved one whether you seek the companionship and stimulation of day care, a comfortable home and help with everyday tasks, or specialised dementia care. Short-term respite is also available for those in need of convalescence, holiday cover or simply a break.

Our friendly management team has an unrivalled depth and breadth of experience gained from many years’ service in all aspects of high-quality residential care. They dedicate their extensive knowledge and skill to leading and mentoring staff so that, together, we are the difference in the lives of every individual within our care.

Established in November 2016, Wellington Vale is a luxurious, purpose-built care home that offers 80 spacious en-suite rooms in a luxurious, safe and welcoming home environment. In addition to expert 24-hour care, we provide a wide variety of engaging activities and outings to keep our residents stimulated, connected and happy.

It is part of the Cinnamon Care Collection, an exclusive group of luxury care homes and retirement villages throughout the country, which is dedicated to great design and outstanding care.

Situated between the village of Denmead and the vibrant, growing town of Waterlooville, Wellington Vale overlooks miles of ancient countryside. To one side there’s Port Down Hill and the idyllic South Downs, to the other lies the protected nature reserve of the Denmead Gap. Wellington Vale is close to the historic dockyard city of Portsmouth, and is ideally placed to enjoy either countryside or seaside activities.

At Wellington Vale you can be certain of a luxurious, safe and happy home environment that goes hand in hand with the reassurance of professional care at all times.

Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Wheel Chair Bound, Walking Frame, Physical Disability, Physically Frail, Requires Hoist .
Medication By Mouth, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's, Elderly Frail.
Minimum Age

Our Building and Facilities

Our luxurious, purpose-built care home offers 80 spacious, en-suite bedrooms designed around our gardens, creating a feeling of warmth, privacy and homeliness whilst taking full advantage of the stunning surroundings.

You will find care in every detail of the interior design. From the vibrant café to the seven cosy lounges, all our facilities have been designed with your changing needs in mind. Enjoy a glass of wine and sample our delicious menu of seasonal, home-cooked food in one of our sociable restaurants, or pamper yourself in our hairdressing and beauty salon.

Having our own transport opens up opportunities for days out to local attractions. Whether it’s for a local pint down at The Falcon, fish and chips on our local sandy beach, a stroll around Portchester Castle or an afternoon sailing around Spinnaker Tower, every single outing – spontaneous or planned – is arranged to keep our residents feeling stimulated, connected and happy.

Is Our Home Purpose Built

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Dining Rooms, TV Lounges, Sitting Rooms, Coffee Shop / Café.

What Else Do We Provide
Beauty Salon, Hairdressers, Minibus, Lift.

Our Garden
Seating, Communal Patio.

Our Photos


Our luxurious, purpose-built care home offers 80 spacious, en-suite bedrooms designed around our gardens, creating a feeling of warmth, privacy and homeliness whilst taking full advantage of the stunning surroundings.

About Our Rooms
Number Of Rooms 80
Number Of Ensuite Rooms 80

Type Of Room
Single Room.

Room Features

Room Facilities
Freeview TV, Telephone Point, Internet Access.

Our Photos

Every person is special and unique. It follows that every person has slightly different needs. At Wellington Vale we offer non-residential day care, short-term respite care, residential care and specialised dementia care.

We are determined to be the difference in senior care, both in the luxurious quality of our home and the outstanding care we provide.

It’s all about you. Our personalised care plans are shaped around the needs of each individual we look after – everything from the meals you enjoy to the hobbies you love and your personal routines.

Whether you need simple support with daily activities such as mobility, washing or dressing, or more complex round-the-clock care, our compassionate team are always on hand to assist you, and offer reassurance and advice to family members.

Our friendly team of carers are equipped with new technology which allows them to update daily care records instantly, so they can devote more time to getting to know residents’ personalities, preferences and concerns, as well listening and responding to your or your loved one’s needs.

Our Carers
Lisseth Mendonica
Lisseth Mendonica
Support Services Manager

What I do:
I am the Support Services Manager of Wellington Vale, responsible for the hospitality departments in the home. Since joining this amazing team at Cinnamon my daily aim is to deliver the best person centred care to all our residents and daily to see the smiles on residents faces as they feel at home in our Care Homes.

My Experience:
I’ve been living in UK for 7 years now progressing my career as Hospitality Services Manager that forms part of the Support Services Function. I work closely with the Care & Quality Team and I absolutely love what I do, helping to consistently deliver an outstanding service that the residents deserve.

Breda O'Doherty
Breda O'Doherty
Activities Coordinator

I am the Activity Co-ordinator at Wellington Vale, and my role is to compose activities and events for the residents that are inclusive, enjoyable and exciting. I liaise within the local community, arranging community events within the home and visits to outside events too – this helps to promote a social network for our residents. My role includes activity plans based on well-being, mental stimulation, physical well-being and, of course, the most important ingredient: fun.

I am a qualified teacher and trainer with many years’ experience organising events and charity fundraisers. I have worked in care in the community and been a Carer. I have acquired skills from many areas including hospitality, customer support, finance and administration. The most recent was an entertainment company I set up which required creativity, planning and organisational skills.

Debora Fitton
Debora Fitton
Home Admissions Advisor

What I do:

As Home Admissions Advisor my main responsibility is to guide both residents and their families through the difficult decision and process of deciding on a Residential Care Home that best suites each individuals needs. I take great pride in ensuring that Wellington Vale offers the best choice in terms of Care Options, Activities and Entertainment, Daily Menu, beautifully appointed rooms and a welcoming team. I am always happy to support the residents, the families and the team at Wellington Vale.

My Experience:

My career began in the Hospitality industry and then expanded into Events, Marketing, Sales and PR. Prior to joining Wellington Vale, Cinnamon Care Collection I worked within the Private Ambulance Sector for over a decade as a Registered manager.

Chris Gray-Grana Priego
Chris Gray-Grana Priego
Head Chef

What I do:
I am the Head Chef here at Wellington Vale my role is to provide a nutritional balanced diet to our residents with the odd sneaky treat thrown in.
I liaise with our residents with likes and dislikes even if that person wants something different to what’s on the menu, we will do our utmost to make it possible.
My team and I aim to please and provide a whole dining experience.

My experience:
I have been a chef for almost 30 years predominantly within the Royal Navy feeding personnel on ships and land with a couple members of the royal family thrown in for good measure. Competed in BBC’s MasterChef: The Professionals in 2010, Lead Chef for HRH The Queen’s lunch onboard HMS Ark Royal, Lead Chef for HRH Duke of Edinburgh’s 90th Birthday Lunch and recently was awarded Cinnamon Care Collection Chef of The Year 2019.

The Importance Of Meal Times

We wouldn’t call our food restaurant standard because we aim for something more personal. At Cinnamon we believe in delicious, home-cooked food, attentive service and understanding what each resident enjoys. Every meal we serve has to be something we’d be proud to present to our nearest and dearest at a special family gathering.

Our restaurant menu evolves with the changing seasons and tastes of our residents who help to plan each meal by offering our chefs feedback and ideas. From the quality of the fresh, locally sourced ingredients and nutritional balance to the attractive presentation, we’re there to listen and make sure that each meal feels like something special, not an afterthought.

Relax and enjoy yourself in our sociable residents’ dining rooms or take an active part preparing food in our life skill kitchens. Enjoy a healthy snack in the comfort of your en-suite room. Catch up with guests or fellow residents over a tasty treat in our comfortable lounges and cheery cafés. And if you’re hungry later on, there’s always a selection of fruit, snacks and hot and cold drinks to enjoy.

We Serve Food At
Breakfast, Lunch, Dinner.

Dietary Options
Vegetarian, Vegan, Pureed, Diabetic.

Our Photos

Activities Are So Important

Life is always fun at Wellington Vale. Residents can join in with a host of activities from popular ‘ZING!’ exercise sessions to our Nerf gun balloon firing range, which is not only fun but improves hand-eye co-ordination, cognitive reactions and physical dexterity. The sheer joy of the people playing is just the icing on the cake.

Having our own transport opens up opportunities for days out to local attractions. Whether it’s for a local pint down at The Falcon, fish and chips on our local sandy beach, a stroll around Portchester Castle or an afternoon sailing around Spinnaker Tower, every single outing – spontaneous or planned – is arranged to keep our residents feeling stimulated, connected and happy.

There are always friendly new faces at Wellington Vale and whether it’s a newborn great grandchild, a visiting church group or pop-ins from favourites pets, it all adds to our varied and vibrant home life.

Our Photos

Activities At Home
Music, Singing, Pet Therapy, Exercise Class, Animal Petting.

Activities Outside Our Home
Local Tourist Attractions, Pub.
Our Pets

We have pets regularly pop-in for a visit, plus yearly alpaca visits and bird displays.

Darnel Road

Category Rating
Overall Good
Safe Requires Improvement
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/71bd2257-f8bf-412b-b62a-2d45e5496b30
Report Published 26th October 2017
Registration Date 7th November 2016
Bus Stop nearby, Train Station nearby, Car Park on-site.

Nearby Services
Shops, Restaurant, Pub.

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