Victory Care Home
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Nelson Terrace
Luton
Chatham
Kent
ME5 7JZ
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Profile Strength |
Very Good 83%
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|---|---|
| Care Type | Care Home |
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £927.50 |
| Regulator's Rating | Good |
Meet The Manager
Theresa Ward is Registered Manager at Victory Care Home.
We have a really strong team here at Victory. There’s a mixture of ages, and some of us have been here decades! It’s a nice balance.
All the team are very caring and kind – they take time to get to know each resident’s likes and dislikes, and to listen to their stories and experiences. I’m proud to lead them and to manage Victory Care Home.
Agincare is a family owned business. We provide national coverage with over 3500 staff employed in England which includes live in care, home care and residential care homes. Despite our success and growth we remain proud of our family values and strive always to do our very best for all of our residents and clients.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, Mental Healthcare, Palliative, Personal care. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame. |
| Medication | By Mouth. |
| Nursing Specialisms | Parkinson's Disease. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Specialisms | Alzheimer's, Lewy Body, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| To view the provider’s latest Inspection Reports, Click here. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals here. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Victory has been a purpose-built care home since 1984. All our communal spaces and bedrooms are on one accessible floor. Our building has four wings, all named after ships that were at the Battle of Trafalgar in 1805. Our care home is names after HMS Victory, best known for her role as Lord Nelson’s flagship, which was built in nearby Chatham Historic Dockyard. Neptune and Swiftsure each have their own lounge/dining room and a kitchenette. Care staff prepare snacks, and visitors and our more able residents can help themselves to a cuppa. Sirius has its own lounge, and Orion has a large lounge/dining room for Sirius and Orion residents to share. We also hold our parties and group activities in Orion. Residents in all four wings can take part in activities in each area. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 1 Jan 1984 |
| How Many Floors We Have |
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| 1 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Chiropodist, Hairdressers, Minibus, Optician. |
| Our Garden |
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| Communal Garden, Seating, Sensory Garden, Summer House, Vegetable Plot. |
| Our Photos |
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| Description |
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We have 51 single bedrooms here at Victory, all with en-suites or washbasins. Rooms without en-suites have accessible toilets and bathrooms nearby. Many of the bedrooms look out onto one of our three courtyard gardens. We encourage residents to personalise their rooms with their own photos and furniture. This helps our residents to feel more at home and give our staff the chance to learn more about each resident. It gives us an insight into their life, sparking conversation and generally improving the quality of life for individuals. Victory was one of the first Agincare care homes to paint each bedroom door a different colour. Together with a number and door knocker, this makes the door more recognisable for the resident of that room. We want each resident to feel happy, safe and at home in their new space. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 61 |
| Number Of Ensuite Rooms | 51 |
| We offer these types of ensuite rooms: WC and Basin, Wet Rooms. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Freeview TV, Internet Access, Sky/Cable TV. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £927.50 |
| Funding Types | |
|---|---|
| Local Authority | Medway |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Pureed
Vegan
Vegetarian
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| Our Photos |
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| Activities Are So Important |
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Activities are so important to us at Agincare. All our care homes offer numerous activities, excursions and events to keep residents entertained, engaged and stimulated. Whether our residents like getting involved with group activites or prefer to find a quiet space for reading or independent entertainment, we cater to the needs of the individual at all times. Our activity coordinators are always keen to involve residents in the activity calendars and welcome suggestions for new activities or excursions. There is an activity for everyone with Agincare. |
| Our Photos |
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| Activities At Home |
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| Animal Petting, Birthday Celebrations, Board Games, Card Games, Crafts, Exercise Class, Knitting / Embroidery, Music Entertainment, Pet Therapy, Singing, Themed Events, Visiting Entertainment. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
Nelson Terrace
Luton
Chatham
Kent
ME5 7JZ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 25th October 2019 |
| Last rated | 7th December 2019 |
| Reports | |
| Registration Date | 4th September 2013 |
| Service Provider | Victory Care Home Limited, DT5 1BB |
7th December 2019 | Transport |
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| Bus Stop nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Pub, Restaurant, Shops. |
Frequently asked questions about Victory Care Home
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