The Hillings
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Grenville Way
Eaton Socon
St Neots
Cambridgeshire
PE19 8HZ
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,225.00 |
| Regulator's Rating | Good |
Meet The Manager
Tracey Morris is Home Manager at The Hillings.
“The staff at The Hillings are caring and compassionate about providing good care and being a voice for the residents when they need one. We are all very dedicated to the home and the residents here - we treat residents as one big family.”
The Hillings is a purpose built residential home in Eaton Socon, Cambridgeshire, comprising of a number of attractive wings arranged around well stocked courtyard gardens. The home accommodates residents requiring both residential and dementia care. The individual bedrooms are spacious and well-furnished although we encourage residents to bring items of their furniture and possessions with them, so that they can create a true ‘home from home’. Every wing has a large lounge and dining area where residents meet to socialise and share meals.
In a quiet residential area, The Hillings is easy to find for visitors and guests yet tucked away at the end of a peaceful cul-de-sac where rest and relaxation are guaranteed. Surrounding the home is an area of lawn where residents can walk or, during good weather, sit under the shade of the trees. The courtyard gardens are stocked with colourful shrubs and plants that give year round interest, particularly to those that have a love of gardening, making it one of the most attractive residential homes in Cambridgeshire.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Palliative, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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The Hillings is working within the government guidelines to help protect its staff and clients. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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The Hillings is a long-standing building that has built up a good reputation within the area over time. The staff are very dedicated to the home and the residents in their care – many of whom live close by. It has a warm and friendly feel and is run like a family home. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 1 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Dining Rooms, Library, Sitting Rooms. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, Dentist, Hairdressers, Minibus, Optician. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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We have 72 rooms, 34 with toilet and basin en-suite and 28 with a sink provision, which vary in sizes and designs. All rooms are equipped with a bed, wardrobe, armchair, bedside table and chest of drawers. However, if you prefer, you may bring your own furniture following a discussion with the home manager. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 72 |
| Number Of Ensuite Rooms | 62 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,225.00 |
| Residential Dementia Fees From / Price Per Week | £1,225.00 |
| Respite Fees From / Price Per Week | £1,275.00 |
| Funding Types | |
|---|---|
| Local Authority | Cambridgeshire |
| Region | East |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Staff sit with the residents they support when they dine.
There is a weekly menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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Activities and entertainment are a core part of quality care. We pride ourselves on offering a diverse, enriching range of activities and entertainment at each of our homes. At each home, a dedicated activities coordinator is responsible for researching and facilitating enjoyable activities for residents every day. A weekly timetable of activities is in place at each home, supplemented by additional opportunities. We take on board feedback and requests for new activities or outings, so that residents are able to continue to enjoy the hobbies and pastimes they have participated in over the years. Regular activities include:
Specialist activities include:
At The Hillings we have:
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| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Is your boiler less than 15 years old? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
Energy reduction and renewable energy usage
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
| Our Pets |
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Please speak to the home manager. |
| Can You Bring Your Pet |
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| No |
Grenville Way
Eaton Socon
St Neots
Cambridgeshire
PE19 8HZ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 11th January 2022 |
| Last rated | 19th October 2019 |
| Current Report |
|
| Historic Reports |
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| Registration Date | 23rd December 2010 |
| Service Provider | Healthcare Homes Group Limited, CO7 7QR |
The Hillings Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about The Hillings
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