Kernow House

Landlake Road
Launceston
Cornwall
PL15 9HP

Website

Tel: 01566 777841

Care Provider: Barchester Healthcare Homes Limited

Care Type Care Home
Care Category Nursing, Dementia, Respite.
Availability Call for details
Overall CQC Rating Requires Improvement
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Meet The Manager

Gail Griffiths is General Manager at Kernow House.

Hi, my name is Gail, and I am the General Manager here at Kernow.

I am often asked what motivates me to do this job and I always reply that it is an honour to work with a team who are so dedicated to providing the best care possible to our residents. 

I am also overwhelmed with pride when I see staff grow in confidence and knowledge; cultivating an environment where staff feel supported to develop is the very important to me.

I am a registered nurse with over 40 years’ experience, I have worked in a hospital, the community and care homes in various roles, from staff nurse to ward sister, CPN to home manager, with a spell in senior management too. I take pride in being a nurse and making a difference.

I am also a trained counsellor and holistic therapist.

Gail Griffiths

Kernow House is committed to the delivery of person-centred care to every individual who we support. Our home specialises in caring for working age or older adults living with Huntington's or advanced dementia. We understand that every individual we care for is on a journey - one that isn't always easy and which will inevitably lead to change. That's why our environment and staff teams have been tailored to meet those evolving needs. Our Millaton service for individuals with Huntington's disease is equipped to deal with every stage of the condition. It has an enviable reputation as a centre of specialism; we work closely with the HDA and local support groups to ensure that we offer the latest evidence-based care for this specialism. Our complex dementia facility, Memory Lane community and higher dependency dementia nursing unit, ensure that each resident can be cared for in an environment that suits their needs at that time by a team who, through training and experience, understand how to respond to the different situations that arise from people living with dementia.

Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Walking Frame, Physical Disability, Physically Frail.
Medication By Mouth.
Nursing Specialisms Huntington Disease, Traumatic Brain Injury, Stroke, Multiple Sclerosis.
Type Of Dementia Mild Dementia, Moderate Dementia.
Respite Care Yes
Minimum Age
20

Our Building and Facilities

Kernow House is a beautiful purpose-built care home that provides care for older people, including those living with dementia, as well as younger people with physical disabilities. The home has been specifically designed to meet the needs of the people who live here. We have well-equipped, well-maintained modern facilities, and the level of care, service and attention to detail at Kernow House complement the fine surroundings.

  • Access to kitchen facilities
  • Activity classes
  • Day trips
  • Exercise classes
  • Flexible mealtimes
  • Internet access/wifi
  • Laundry
  • Landscaped gardens
  • Night bite menu
  • Quiet lounge
  • Relatives meal with residents
  • Special dietery requirements
  • TV lounge
  • Vegetable plot


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, TV Lounges, Sitting Rooms.

What Else Do We Provide
Chiropodist, Hairdressers, Overnight Guest Stay, Minibus, Lift.

Our Garden
Communal Garden, Vegetable Plot, Seating, Wheelchair Friendly Access.

Our Photos

Description
  • Electric profiling bed
  • En-suite toilet
  • En-suite toilet plus bath/shower
  • Furnished rooms and own furniture welcomed
  • Nurse call system
  • Overnight visitor facilities
  • Room with garden views
  • Secure access to building
  • Smoke detectors
  • Thermostatic radiators

About Our Rooms
Number Of Rooms 98

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished, Step Free Access, Garden View.

Room Facilities
Freeview TV, Sky/Cable TV, Telephone Point, Secure Access, Alarm, Catch up TV.

Our Photos
Description

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support.


Our Carers
Alison Kyle
Alison Kyle
Dietician

Alison has worked as a dietician for over 25 years and has a background in the NHS and hospitals, but she has also worked in the community. She has extensive knowledge and experience as a dietician. At Kernow House, she assesses people with regards to nutrition and hydration needs and she provides modified diets as appropriate, sometimes by using supplements or artificial feeding.

Alison works closely with other professionals, especially speech and language therapists and she also works with our catering staff to ensure all residents have a good and balanced diet.

Andrew Fuge
Andrew Fuge
Maintenance Assistant

Andrew is our Maintenance Assistant. He has worked in Kernow House for several years as a Carer, so he is well aware of how important good maintenance support is for residents and their loved ones. Andrew likes to be useful and helpful and he has a special interest in gardening and decorating. He will also continue to work as a carer occasionally, so he is a true ‘Jack of all trades’.

Anna Wojtas
Anna Wojtas
Activities Coordinator

Anna is one of our Activities Coordinators. She has worked at Kernow for many years and has experience working with people of all ages and abilities. Anna enjoys going out on trips and has extensive knowledge of good places to visit. She is also a very friendly person who enjoys organising and taking part in the various activities we organise. Anna has a particular interest in baking and exercising.

April Benning
April Benning
Administrator

April works in the office next to the hair dressing salon and is available during office hours. It is April’s job to deal with enquiries, HR, invoicing, payroll, banking and logistics. She is always on hand to help with any questions and she has a great understanding of how the home works. April worked as a carer at Kernow House many years ago, so she is familiar with how the whole home works.

Bea Porup
Bea Porup
Activities Coordinator

Bea has many years of experience working in elderly care and both experience and training in dementia care. She has also worked extensively with people with Huntington's disease. Bea works closely with Anna and our management team, nurses, carers and kitchen team to ensure our home has a vibrant environment with lots of events happening and varied opportunities for having both new and familiar experiences, making sure the people living here lead a rich and fulfilling life.

Chris Wilcox
Chris Wilcox
Occupational Therapist

Chris is responsible for occupational therapy duties during Sarah Sharland's absence. Chris was on placement at Kernow House whilst studying for an MSc Occupational Therapy (Pre-Reg) course at Plymouth University. Like Sarah, Chris works across the whole home with every resident to improve their health and well-being.

Daniel Hill
Daniel Hill
Head Chef

Dan is a chef with a big passion for cooking and previous experience working in restaurants and hotels. He leads a team of chefs and kitchen assistants who are devoted to delivering excellent food for everyone we support. Dan and his team are always very accommodating in meeting anyone's special wishes and take up a cooking challenge willingly and with great enthusiasm.

Dr. Stephen Pearson
Dr. Stephen Pearson
Consultant in Older Adult Psychiatry

Dr. Pearson acts as a specialist advisor to Huntington’s Disease at Kernow. He has worked with us in this capacity for many years and is a very experienced clinician. He advises and shares his vast knowledge and expertise in the management of Huntington’s Disease and is accessible to staff and residents via telephone and e-mail, as well as regularly making visits to the home.

Jan Iremonger
Jan Iremonger
Clinical Lead - Dementia Services

Jan is a registered general nurse who has worked as Dementia Liaison Nurse recently and is well acquainted with Kernow House. She has chosen to work here because she enjoys working with people living with dementia, finding ways of enhancing resident’s lives by providing person centred care.

Jan knows the value of exploring resident’s pasts and working with families to provide the best care we can. Prior to working with dementia Jan has a background in orthopedics, in intensive care and has worked in numerous care home and all this has given her a wealth of experience which she is sharing with all of us.

Jo Coombs
Jo Coombs
Deputy Manager (Clinical Lead)

Jo is a Registered General Nurse and a qualified counsellor. She has many years of experience working in surgical and medical wards. Jo worked for several years in the community covering the out of hours district nursing service, hospice services and working in the Rapid Response Team in a large city. She was the Dementia Liason Nurse for North Cornwall for two and a half years, specialising in health improvements for people living with dementia and advising NHS and care home staff regarding complex discharges and mental health capacity assessments. Jo has used her Cognitive Behaviour Therapy and Person Centred Counselling skills to help staff understand residents displaying distressed reactions. Jo has won a national award for supporting the work of Memory Cafes and empowering those living with mental health issues.  She is responsible for maintaining the Clinical Governance Database and supporting the General Manager in the day to day running of the home. 

Karen Holden
Karen Holden
Head Housekeeper

Karen is our head housekeeper and leads a dedicated team of housekeepers and laundry assistants, who work tirelessly to keep our home clean and in good order. They also do the laundry and iron resident's clothes with great care.

At home Karen enjoys spending time with her friends and family. She also reads a lot but her greatest passion is DIY.

Leigh Stanley
Leigh Stanley
Clinical Lead - Dementia Services

Leigh is a registered mental health nurse. Prior to becoming a nurse, Leigh spent 13 years as a soldier, serving with a commando unit in Iraq, Afghanistan and other overseas operations. He became interested in post-traumatic stress disorder and decided to train as a nurse. During his nurse training, Leigh discovered a particular interest in working with dementia and decided to pursue a career in this.

As Clinical Lead, Leigh puts his leadership skills to good use when managing nursing and care staff. He ensures we deliver person-centred care in a therapeutic manner and shares his knowledge with other staff, both within the home and with outside professionals. Leigh is involved in all aspects of the care we provide and is always approachable.

Sarah Sharland
Sarah Sharland
Occupational Therapist

Sarah is our Occupational Therapist; she has worked at Kernow House since 2010, but she has also worked at other Barchester homes. She works across the whole home with every resident as and when anyone needs her input. Sarah also works closely with other health professionals and promotes independence for those we support. It is Sarah’s job to do seating and wheelchair assessments and generally adapt activities and equipment to each person’s needs in order to promote physical, mental and social well-being.

Stephanie Stewart
Stephanie Stewart
Clinical Lead - Huntingtons and Neuroservices

Steph is a registered general nurse with over 10 years of experience working with people with neurological and mental health conditions. She also has experience working with those living with Huntington’s Disease. 

As Clinical Lead, Steph works to ensure that residents’ physical and mental health are the very best they can be. She does this by developing and maintaining close working relationships with other clinical staff and community healthcare practitioners and by leading a team of nurses and carers to deliver person-centred care with a strong emphasis on a holistic, therapeutic approach. Steph is always available for residents, families and friends and has a good listening ear.

Tim Griffith
Tim Griffith
Acting Clinical Lead

Tim is covering Steph’s maternity leave and will lead the team of nurses and carers on our Millaton unit. Prior to becoming Acting Clinical Lead, Tim worked on St. Piran’s here at Kernow. Tim is a RMN, who has a background in working with the mental health community crisis team. He has also worked as a carer, so he has great insight into all aspects of what life is like here and is always approachable.

Tom Roberts
Tom Roberts
Head of Maintenance

Tom is a plumber by trade, but he has several years of experience doing general maintenance in nursing homes. Apart from plumbing, he particularly enjoys woodwork and anything electrical. Tom is always on hand to do any job requested of him – and there are many, varied jobs to do. He is also our Health & Safety Champion.

William Salmon
William Salmon
Admin Assistant

Will is our Admin Assistant and primarily works at weekends, but you may also meet him during the week if he covers for holidays or training. Will has previously worked in administration for a building company. He is always happy to help where he can. Will is an avid Chelsea supporter and has a keen interest in sports, so he’s always happy to put the world to rights when it comes to football.

The Importance Of Meal Times

At Kernow House our kitchen staff consists of a team of highly motivated chefs and kitchen assistants, who cook a delicious range of varied food. What's on the daily menu is a result of listening to what our residents say they would like to eat, so everyone's likes, dislikes and preferences are always listened to. If you would like something other than what's on the menu, our chefs will do their very best to deliver this. We source our fresh fruit, vegetables and meat locally and bake our own delicious cakes.

When there is an opportunity to celebrate a special event or a birthday, we cater for this with an imaginative range of food and cakes.

Some people have special dietary needs and we always deliver good quality and nutritious food suitable for each persons need. We also support our care and activity staff to cook and bake on the units when appropriate, so our residents can take part and enjoy the process, the smell and the final result. Please see our example menus below, to get a taste of what we offer.


We Serve Food At
Breakfast, Lunch, Dinner.

Dietary Options
Vegetarian, Vegan, Pureed, Diabetic.

Our Photos

Menu
SAMPLE ALTERNATIVE MENU.pdf SAMPLE BREAKFAST MENU.pdf SAMPLE DAILY MENU.pdf
Activities Are So Important

Our Activities Coordinators organise varied and regular events. The activities that take place depend on what our residents tell us they are interested in and the feedback we get from their families. We currently have pop-up cafes where we socialise and do crafts, Flexercise classes and the oppurtunity to go swimming in a nearby hydro therapy pool. Once a week we play bingo and we are often joined by families or friends during our social activities where they are always most welcome.

Living in Cornwall the surrounding countryside offers many beauty spots and we often have trips out to wherever our residents would like to go. At other times a walk to nearby shops or cafes is what we enjoy.

Kathy, our aromatherapist, delivers sensory sessions on each unit once a fortnight. She also offers private treatments. Louise is our hairdresser and she is with us twice a week. The methodist community support us with hymn singing once a week and all denominations are welcome to partake.

Apart from these weekly events, we also celebrate special occasions and events and often have musical entertainers to visit but we also make our own fun. All staff take part in fancy dress or charity events that we support and often what we do evolves through interaction between residents and care or activity staff. All this makes Kernow House a vibrant place to be where things happen both as group activities as well as on an individual level.


Our Photos

Activities At Home
Excursions, Themed Events, Birthday Celebrations, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.

Landlake Road
Launceston
Cornwall
PL15 9HP

Category Rating
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Requires Improvement
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/eb8d9172-30de-4a18-84df-67b2cd4c69db
Report Published 27th March 2019
Registration Date 15th February 2011
Transport
Bus Stop nearby, Car Park on-site.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Hospital, Shops, Restaurant, Park, Pub.

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