St Stephen's Care Home

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St Stephens Terrace
Droitwich Road
Worcester
Worcestershire
WR3 7HU

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Profile Strength
Very Good 89%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,000.00
Regulator's Rating Good
Meet The Manager

Berni Paulson is Care Home Manager at St Stephen's Care Home.

Berni was born and bred in Worcestershire until moving to Lincolnshire in 2007. She has been in care for over 30 years starting, as a carer in a nursing home and then moving into home care, where she worked her way up to be the Registered Manager in 2003. A few years later, Berni became a Registered Manager for a residential care home in Lincolnshire. She has recently moved back to the area to be near her family.

Berni is very passionate about care delivery and finds it a pleasure and an honour to work with the elderly and people we would not come across in our everyday lives. She says she will personally make sure that the happiness, health, and overall well-being of all residents and staff is maintained in every way possible.

Berni Paulson

St Stephen’s Care Home offers first class care for residents over 65. Located in a residential cul-de-sac, St Stephen’s Care Home benefits from a quiet surrounding while also being nearby to Worcester town centre. Each one of our residents enjoys unique, personalised care, built around them and designed to make their stay with us as enjoyable and fulfilling as possible.


Care Options We Can Provide
Support For Companionship, End of Life, Palliative, Personal care.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Our care home has WiFi in some of our residents’ rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

No, our care home does not provide a telephone in residents’ rooms.

More details coming soon

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With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
60

LGBTQ Welcome
Contract
Resident Agreement (Updated April 2019).doc
Our Building and Facilities

The wonderful facilities at St Stephen’s Care Home make a world of difference to our residents. Whether it’s chatting in the cafe, pottering around the garden or enjoying the peace and quiet of the lounge,there really is a favourite place for everyone.

There are also a number of additional paid for services
including hairdressing, chiropody services, daily reading material and many more.

As you’d expect, we work hard to keep our homes clean, comfortable and up to date. We’re constantly looking for new ways to improve our environment, but above all - we will always ensure our homes remains ‘homely’. Our outside areas including: the beautiful flower beds, secluded gardens, lawns and patio areas are all kept perfect so they’re ideal for a stroll, or simply sitting on a bench, listening to the birds.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Coffee Shop / Café, Dining Rooms, TV Lounges.

What Else Do We Provide
Chiropodist, Dentist, Hairdressers, Optician.

Our Garden
Communal Garden, Seating.

Brochures
St_Stephens_BROCHURE_Final_301018.pdf

Our Photos

Description

Rooms vary in style and facilities, but the majority offer:

  • Views of our extensive landscaped gardens
  • TV and Telephone points
  • Single or double sized rooms
  • En-suite facilities




About Our Rooms
Number Of Rooms 51
Number Of Ensuite Rooms 26

Type Of Room
Double Room, Single Room.

Room Features
Furnished, Garden View, Step Free Access, Unfurnished.

Room Facilities
Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point.

Description

We take as much care of our staff as we do of our residents. Delivering excellent care is key at Gold Care Homes. It motivates the way we invest, train and measure staff wellbeing. This ensures our entire workforce is fully engaged and is driving towards our corporate goals.

We are active in pursuing a fully dedicated workforce and monitor the feedback of our staff through an annual Health and Happiness survey. After all, a happy workforce provides a happy service! We use a range of corporate initiatives to support staff engagement levels including: involving our staff when developing individual care home strategies, investment in training and development, identifying future stars in the business as well as regular social events. We recently launched our very own Dragons Dens style ideas forum, where staff, residents and their families can present their ideas to promote efficiency and improve the experience of our residents.

To us, each and every resident is an individual. Each has his or her own life story. Each has their own likes and dislikes. Each has their own way of living. All of our residents enjoy their own care plan, tailored specifically for them. This allows us to build their care around their preferences, lifestyles and routines. It’s all part of our philosophy to see the person for who they are, not masked by age or condition. Everything we do is driven by this genuinely caring, person-centred approach.


Our Team
Berni Paulson
Berni Paulson
Care Home Manager

Berni was born and bred in Worcestershire until moving to Lincolnshire in 2007. She has been in care for over 30 years starting, as a carer in a nursing home and then moving into home care, where she worked her way up to be the Registered Manager in 2003. A few years later, Berni became a Registered Manager for a residential care home in Lincolnshire. She has recently moved back to the area to be near her family.

Berni is very passionate about care delivery and finds it a pleasure and an honour to work with the elderly and people we would not come across in our everyday lives. She says she will personally make sure that the happiness, health, and overall well-being of all residents and staff is maintained in every way possible.

Roksana Senanayake
Roksana Senanayake
Customer Relations Manager
Sylva O
Sylva O
Deputy Manager
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,000.00

Funding Types
Local Authority Worcestershire
Region West Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

Our food service has been designed to replicate a home setting. The food has been specially selected to ensure our residents receive the right balance of nutrients while still appeasing to the varied taste buds on offer. Whether it’s a late morning breakfast or an early dinner on the garden green, our in house food specialists will ensure every meal is an experience not to forget.

Every meal we produce for our residents reflects their own specific dietary needs as laid out in their care plan. It’s a cornerstone of our care policy and key to our person-centred approach. Besides the regular meal times, our food specialists regularly organise bespoke eating experiences, from outdoor BBQs to themes dinner parties. Restaurant experiences are also available for when visitors wish to eat private meals with their loved ones.

Visitors are also free to try our meals – just ask our Care Home Manager for a free tasting session.


We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Halal, Pureed, Vegan, Vegetarian.

Our Photos

Menu
PICTURE MENU.jpg
Activities Are So Important

Our Activities Co-ordinators play a fundamental part in delivering our mission of enhancing the lives of our residents by creating a fun and hugely varied program for everyone to participate. A great source of fun and laughter, our range of activities really help each resident live their life to the full. Here at Gold Care Homes, we believe independent activity, hobbies and day to day chores boast self confidence. By taking the time to understand each residents capabilities, we’re able to build a personalized activity plan.

Our aim is to create a programme that encourages as much interaction and enjoyment as possible. As you’d expect, most activities are indoors. However, when the weather permits, we make the most of our lovely outdoor patio areas and landscaped gardens. When our residents are feeling a little adventurous, we also plan nationwide trips to popular landmarks!


Our Photos

Timetables
Example week for resident.PNG

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

The home welcomes applications from service users who have pets and sees them as part of an holistic approach to the care of a service user.

The manager is required to make all necessary decisions as to whether a pet is suitable for the home and whether the home is able to accommodate it.


Can You Bring Your Pet
Yes

How We Help With Your Pet
Walking.

We Welcome
Birds, Cats, Dogs.

Our Pet Policy
No 122 - Pets Within The Home.pdf

St Stephens Terrace
Droitwich Road
Worcester
Worcestershire
WR3 7HU

Regulator: CQC

Current Ratings
Overall Good
Safe Requires Improvement
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 11th November 2021
Last rated 22nd March 2019
Reports

27th January 2021

22nd March 2019

Registration Date 11th May 2017
Transport
Bus Stop nearby.

Places of Worship
Methodist Church.

Nearby Services
Pub, Restaurant, Shops.

Frequently asked questions about St Stephen's Care Home

St Stephen's Care Home was given an overall rating of "Good" by the CQC in March 2019.
St Stephen's Care Home provides Dementia, Respite and Residential care.
St Stephen's Care Home has 51 rooms.
Prices for St Stephen's Care Home start from £1,000.00 per week.
St Stephen's Care Home is owned by Gold Care Homes.
Yes. St Stephen's Care Home does offer Residential care.
Yes. St Stephen's Care Home does offer Respite care.
Yes. St Stephen's Care Home does provide care for people with Dementia.
St Stephen's Care Home comes under Worcestershire.
St Stephen's Care Home accepts Local Authority clients.
St Stephen's Care Home does not accept NHS Continuing Healthcare clients.
Berni Paulson is the manager of St Stephen's Care Home.

Profile Last Updated: 03 Dec 2021 | Report this Profile

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