72-74 Havant Road
Emsworth
Hampshire
PO10 7LH
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,500.00 |
| Regulator's Rating | Requires Improvement |
![]() |
|
Joanna Byles is Registered Manager at Springfield Care Home.
Joanna has been a dedicated member of the Springfield Health Services since 2014. With a strong background in the care sector, she has steadily progressed through the roles of a carer through leadership to her current position as Care Home Manager.
Joanna’s deep passion for the wellbeing of both residents and staff shines through in everything she does. Known for her commitment, warmth, and hands-on leadership, she’s truly part of the fabric of Springfield. For Joanna, the care home isn’t just a workplace; it’s a second home, and she pours her heart into making it a safe, happy, and supportive environment for everyone.
Springfield Care Home is a residential home that offers a welcoming and homely setting. Being owned and managed by the same family for over 30 years, the experienced care and support team support residents to live as independently as possible, prioritising happiness and comfort each day.
The residential care home is based in the Emsworth and Havant area in Hampshire, only a short walk from the local village centre and the beautiful Emsworth Mill Pond.
Springfield Care Home benefits from two individually staffed buildings. With large comfortable lounges, separate dining areas and beautiful award winning gardens, the homes are fully equipped to care and support those seeking long-term, convalescence or respite residential care.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Palliative, Personal care, Physiotherapy, Reablement, Support for Couples. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection. |
| Nursing Specialisms | Cancer, Crohn's Disease, Diabetes, Epilepsy, Heart Disease, Multiple Sclerosis, Pain Management, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
Springfield Care Home is working within the government guidelines to help protect our staff and clients. |
||
| Infection Control Initiatives in place | ||
|---|---|---|
![]() |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
![]() |
Infection Screening | We are using technology to screen for infections & monitor symptoms. |
![]() |
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
![]() |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
![]() |
Admission | The provider assured the regulator that it was admitting people safely to the service. |
![]() |
Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
![]() |
Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
![]() |
Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
![]() |
Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
![]() |
Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
![]() |
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
![]() |
Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) Our care home has mobile phone signal in some of our residents’ rooms. Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
|
Springfield has multiple relaxing lounge areas, passenger lifts, stair lift, separate dining spaces overlooking our beautiful gardens, private bedrooms, bath and shower facilities and a compassionate, caring staff team. |
| Is Our Home Purpose Built |
|---|
| No |
| The Year Our Home Was Built |
|---|
| 1 Jan 1972 |
| How Many Floors We Have |
|---|
| 3 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Hairdressers, Lift, Physiotherapy, Stairlift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Brochures |
|---|
| Springfield 4 Page Brochure.pdf |
| Our Photos |
|---|
| Description |
|---|
|
We have two buildings on our Springfield site, House 72 and House 74, that offer 55 rooms, four of which can accommodate couples. Each bedroom can be personalised to accommodate individuals personal belongings from home and the majority of rooms offer ensuite toilet and handbasin facilities. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 65 |
| Number Of Ensuite Rooms | 46 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Double Room, Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Freeview TV, Internet Access, Telephone Point, Wifi. |
| Our Photos |
|---|
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,500.00 |
| Funding Types | |
|---|---|
| Local Authority | Hampshire |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
|
|---|---|
| Dining Locations |
|
| Dining Styles |
|
| Hospitality |
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.

Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
Springfield Care Home has a social activity programme 7 days a week. We offer a range of in-house activities and organise local trips to keep life exciting and engaging. Please see our calendar on our website for all planned activities Events - Head of Social Care |
| Our Photos |
|---|
| Timetables |
|---|
| Activities sample.pdf |
| Activities At Home |
|---|
| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
![]() |
Do you use LED light bulbs? | Partial |
![]() |
Are your windows double glazed? | Partial |
![]() |
Do you use motion sensors? | Yes |
![]() |
Is your boiler less than 15 years old? | Yes |
![]() |
Do you have an EPC rating? | Yes |
![]() |
Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
![]() |
Do you monitor your waste? | Yes |
![]() |
Do you train your team on recycling practices? | Yes |
![]() |
Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
![]() |
Do you measure your energy consumption? | Yes |
![]() |
Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
![]() |
Do you use digital payslips? | Yes |
![]() |
Do you use online rotas? | Yes |
![]() |
Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
![]() |
Do you carry out projects that support wildlife? | Yes |
![]() |
Do you compost? | Yes |
72-74 Havant Road
Emsworth
Hampshire
PO10 7LH
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 23rd September 2025 |
| Published Date | 18th December 2025 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 21st January 2011 |
| Service Provider | Springfield Health Services Limited, SL6 4UY |
| Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Methodist Church. |
| Nearby Services |
|---|
| Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
10,272
Care Homes
11,616
Home Care Services
1,688
Live-in Care Services
1,736
Retirement Living Developments
Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our detailed search facility and team of expert advisors can help you find the best care homes, nursing homes, retirement homes, retirement villages, home care, and live-in care services for you or your loved one's needs. Our website is free to use, we are proudly independent, and we never take referral fees.