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Baldock Street
Ware
Hertfordshire
SG12 9DT

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Profile Strength
Excellent 90%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,307.00
Regulator's Rating Requires Improvement
Meet The Manager

Clare Crowe is Home Manager at Snowdrop House.

In my career so far I have undertaken a wide variety of roles all over the country including care case manager for the East of England. I have also worked for the prison service, a wide range of hospitals and care homes, and people with challenging behaviour. I started work with Care UK in September 2014 and I believe to be an effective team member you need to have a positive attitude, be caring, respectful and approachable, and have a good sense of humour! My favourite part of the working day is motivating the staff to ensure the residents are their main focus of the day, creating memorable moments, laughter and joy. My biggest professional challenge so far has been saving a person's life and then continue to watch them grow and flourish. In my spare time I enjoy travelling, spa days and have a huge interest in guide dogs and caring for animals.

Clare Crowe

Our purpose-built care home in Ware, Hertfordshire provides round the clock care combined with a luxurious lifestyle. The team at Snowdrop House deliver personalised care services for older people, including residential care, nursing care, and short-term respite care. We also offer specialist dementia care, and sensitive, supportive palliative and end of life care.

Snowdrop House is more like a hotel than a care home. It’s spacious and light, with its own hair salon, coffee shop, comfortable lounges and a cinema. Each bedroom is individually styled and has its own en-suite facilities. Many of the rooms on the ground floor have their own patio doors, opening directly onto our lovely gardens. On warm and sunny days residents can enjoy exploring our secure, wheelchair-friendly garden with its sensory plants water features and different seating areas.


Welcome to Snowdrop House care home
Meaningful lifestyles at Snowdrop House
Living well with dementia at Snowdrop House
Care Options We Can Provide
Support For Companionship, Complex Care, Convalescence, End of Life, High Dependency, Mental Healthcare, Palliative, Personal care, Reablement.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection.
Nursing Specialisms Bariatric care, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Creutzfeldt-Jakob Disease, Crohn's Disease, Crohns, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Schizophrenia, Stroke, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

All Care UK homes now have purpose-built internal or external visiting suites available which enable visits to take place from behind a sealed glass panel, using a sound system to assist with communication. Where Government guidance and local health teams allow, these suites make it possible to continue visiting even when we have a case of Covid-19 in the home.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
60

Contract
care-uk-contract-document (12).pdf
Our Building and Facilities

Our purpose-built care home in Ware, Hertfordshire provides round the clock care combined with a luxurious lifestyle.

Snowdrop House is more like a hotel than a care home. It’s spacious and light, with its own hair salon, coffe shop, comfortable lounges and a cinema. Each bedroom is individually styled and has its own en-suite facilities. Many of the rooms on the ground floor have their own patio doors, opening directly onto our lovely gardens. On warm and sunny days residents can enjoy exploring our secure, wheelchair-friendly garden with its sensory plants water features and different seating areas.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Coffee Shop, GP, Hairdressers.

Our Garden
Communal Garden, Communal Patio, Greenhouse, Seating, Secure Garden, Sensory Garden, Summer House, Vegetable Plot, Wheelchair Friendly Access.

How 'Smart' Are We?
Combined Heat & Power (CHP), Electronic Visitor Register, Individual Heating Controls.

Our Photos

Description

Each bedroom is individually styled and has its own en-suite facilities. Many of the rooms on the ground floor have their own patio doors, opening directly onto our lovely gardens. On warm and sunny days residents can enjoy exploring our secure, wheelchair-friendly garden with its sensory plants water features and different seating areas.


About Our Rooms
Number Of Rooms 70
Number Of Ensuite Rooms 70

Type Of Room
Kitchenette, Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Freeview TV, Internet Access, Private Patio, Secure Access, Sky/Cable TV, Tea and Coffee-making Facilities, Telephone Point, Wifi.

Our Photos
Description

Our colleagues come from all sorts of different professional backgrounds, and all have a story to tell – much like our residents. Our people love what they do and are dedicated to make each day fantastic for residents.


Our Team
Clare Crowe
Clare Crowe
Home Manager

In my career so far I have undertaken a wide variety of roles all over the country including care case manager for the East of England. I have also worked for the prison service, a wide range of hospitals and care homes, and people with challenging behaviour. I started work with Care UK in September 2014 and I believe to be an effective team member you need to have a positive attitude, be caring, respectful and approachable, and have a good sense of humour! My favourite part of the working day is motivating the staff to ensure the residents are their main focus of the day, creating memorable moments, laughter and joy. My biggest professional challenge so far has been saving a person's life and then continue to watch them grow and flourish. In my spare time I enjoy travelling, spa days and have a huge interest in guide dogs and caring for animals.

Sheena Karin
Sheena Karin
Deputy Manager

I’m a qualified nurse, and joined Snowdrop House in the autumn of 2021. I was attracted by the idea of working for a big, reputable care organisation and by the fact that Care UK puts residents at the heart of their care. Before joining the Snowdrop House team I worked as a unit manager. I enjoy every part of my role as Deputy Manager. There’s always plenty to keep me busy. I’m passionate about delivering the best of care to residents and their families, including superb end of life care. This is something we plan for and focus on as it’s so crucial to do well. I enjoy supporting our great team to do their best work.

Sharon Butler
Sharon Butler
Customer Relations Manager

I’ve worked in healthcare for over 25 years and held positions in business development, planning and commissioning. With experience of the private, NHS and not-for-profit sectors, I joined Care UK in July 2014. Snowdrop House is a lovely home and I am enjoying working with families in the area to introduce them to everything we have to offer here. Choosing the right care home for a loved one can be an emotional and challenging experience. I get a huge amount of satisfaction knowing that I’m helping families with difficult decisions and making their lives a little bit easier.

Rene Foreman
Rene Foreman
Head Chef

I really enjoy my job, Care UK are a great company to work for. They provide good training and I always enjoy the odd challenge that arises! The residents at Snowdrop House are great; it makes me proud to make a difference in their lives. I'm proud to have worked my way up to where I am now. I have years of experience working in catering alongside qualifications in food safety and strong knowledge of dietary requirements. A good sense of humour always helps the job too! Each day I look forward to coming to work to see the smiling residents , and best of all I get to work with a great team.

Nicola Crowe
Nicola Crowe
Lifestyle Lead

I come from a care background – I’ve been a senior carer, team leader and even a deputy manager in a service. I joined Care UK because I thought its care ethos of ‘fulfilling lives’ was fantastic. Being a lifestyle coordinator enables me to take a different approach to care. Going home knowing I’ve put a smile on someone’s face and they’ve had a good day is the best part of my job. I am passionate about music – I love singing – so I can bring that passion to work now!

Nethaji Welikala
Nethaji Welikala
Clinical Lead and Infection Prevention and Control Champion

The role of Infection Prevention & Control (IPC) Champion is vital in ensuring that colleagues maintain a high standard of hygiene and cleanliness in the home, keeping residents and colleagues safe. They work hard to deliver the relevant training to the team, complete audits and keep on top of the legislation and guidelines.

Louise Halls
Louise Halls
Business Administrator

I used to work in administration in the Police Service: I love working with people from all walks of life. I want to make a difference to people’s lives and feel like I’ve overcome challenges to help them. The new challenges here are getting to know my colleagues as well as all the residents and understanding how I can help them and their families.

Dee Taylor
Dee Taylor
Head Housekeeper

I worked in another care home before moving to Snowdrop House, and I’ve also managed a commercial laundry. I joined the Snowdrop House team in August 2017 as I was keen to work at a new build. One of the best things about my role is interacting with the residents. I take pride in ensuring that all their needs are met, and I enjoy learning more about their lives and the things they’ve done, as well as meeting their families. I’m looking forward to supporting more new residents as the home grows, and helping them to settle in and to make their daily lives more comfortable.

Ben Carter
Ben Carter
Maintenance

I joined Snowdrop House because I enjoy helping people and making a difference to their lives. I also enjoy doing practical work, so this job enables me to combine the two. It’s the perfect job for me! I love working in the care sector and helping people in any way I can. In this role it’s important to be able to think on your feet and prioritise jobs. It’s also vital to look at everything twice before you start a job and not to rush into things. Being kind, patient and considerate is important too.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,307.00
Nursing Fees From / Price Per Week £1,507.00
Residential Dementia Fees From / Price Per Week £1,362.00

Funding Types
Local Authority Hertfordshire
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept NHS Continuing Healthcare Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Our Photos
Activities Are So Important

When it comes to activities the sky is the limit! Our home has a different and ever-changing programme of activities including pub quizzes, afternoon teas, wine and cheese evenings, themed days, fundraising and even intergenerational activities!

Our dedicated Lifestyle teams organises activities, entertainment, outings and experiences tailored to your loved one’s interests and hobbies. We also understand that group activities aren’t for everyone so we will spend one to one time with your loved one if that's what they'd prefer.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.
Can You Bring Your Pet
No

We Welcome
Dogs.

Baldock Street
Ware
Hertfordshire
SG12 9DT

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Requires Improvement
Effective Good
Inspection Reports
Last inspected 16th March 2021
Last rated 2nd August 2019
Reports

14th April 2021

2nd August 2019

12th July 2018

Registration Date 20th September 2017
Service Provider Care UK Community Partnerships Ltd, CO4 9QB
Transport
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Garden Centre, Park, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Snowdrop House

Snowdrop House was given an overall rating of "Requires Improvement" by the CQC in August 2019.
Snowdrop House provides Nursing, Dementia, Respite and Residential care.
Snowdrop House has 70 rooms.
Prices for Snowdrop House start from £1,307.00 per week.
Snowdrop House is owned by Care UK.
Yes. Snowdrop House does offer Residential care.
Yes. Snowdrop House does offer Respite care.
Yes. Snowdrop House does provide care for people with Dementia.
Snowdrop House comes under Hertfordshire.
Snowdrop House does not accept Local Authority clients.
Snowdrop House accepts NHS Continuing Healthcare clients.
Clare Crowe is the manager of Snowdrop House.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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