Sir Aubrey Ward House
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Prospect Road
Marlow
Buckinghamshire
SL7 2PJ
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,386.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Wendy Luck is Manager at Sir Aubrey Ward House.
Located in the centre of Marlow, just a short walk from the town centre, Marlow Bridge and the picturesque Marlow Lock, Sir Aubrey Ward House is a purpose-built 60-bed home full of local charm. We offer high-quality residential, dementia, and short-term respite care in a warm, welcoming environment—where dignity, comfort, and personalised support come first.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Emergency Care, Mental Healthcare, Personal care, Physiotherapy, Reablement, Rehabilitation. |
| Disability Support | Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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We've taken the appropriate steps to ensure the safety of residents by offering enhanced training and using sterilisation devices. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Sir Aubrey Ward House is a warm, spacious and cheerful residential care home, close to Marlow town centre, with 60 fully furnished individual rooms located in four separate wings. There is plenty of communal and outdoor space, including lovely first floor balconies and an enclosed courtyard garden where residents can relax and participate in outdoor activities. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Hairdressers, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 60 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Freeview TV, Internet Access, Telephone Point, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,386.00 |
| Residential Dementia Fees From / Price Per Week | £1,511.00 |
| Funding Types | |
|---|---|
| Local Authority | Buckinghamshire |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Dining Locations |
 Bedroom Dining
Bistro
Lounge/Diner
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|---|---|
| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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We encourage residents to get involved in the fun and stimulating activities on offer, with a varied choice to suit all hobbies and interests. Our experienced team provides expert care to ensure people feel comfortable, safe and well-supported. We have wonderful links with local schools, including St Peter’s, with pupils from the school choir, regularly visiting the home to entertain residents and support our ‘Reading Buddy’ scheme. We also see teenagers from the local area volunteering their time to help support the home. Food is freshly cooked on-site and mealtimes are perfect for getting together. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Word Games. |
Prospect Road
Marlow
Buckinghamshire
SL7 2PJ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 15th August 2022 |
| Last rated | 25th August 2022 |
| Current Report |
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| Historic Reports |
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| Registration Date | 29th November 2010 |
| Service Provider | The Fremantle Trust, HP19 8RS |
Sir Aubrey Ward House Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Church, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Sir Aubrey Ward House
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