Robertson Nursing Home

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Priorsfield Road
Hurtmore
Godalming
Surrey
GU7 2RF

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Profile Strength
Very Good 89%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,100.00
Regulator's Rating Good
Meet The Manager

Penny King is Manager at Robertson Nursing Home.

I have been working at Robertson Nursing Home since 2011. I started working for Beritaz Care in 2004 as a carer at Springkell House Residential Care Home.

Robertson Nursing Home is a home from home where residents are supported to live their days as they wish with help from qualified and skilled staff. We pride ourselves on our open and transparent communication with family and friends recognising the importance of family values.

The life of a manager is never dull each day can bring new challenges which are exciting, inspiring and help you to grow.  I have overall responsibility for the home, responsibilities I do not take lightly.

I couldn’t run the home without my wonderful team whom I am very proud of.  A very proud moment came in 2019, we celebrated as a team the achievement of Sharon winning Surrey Care Associations Award “Chef of the Year”, a new category for 2019.

Penny King

Robertson Nursing Home is a Tudor listed building with a fascinating history. Just two miles from the centre of the historic market town of Godalming, which offers a range of shops and supermarkets, post office, banks and churches. Robertson Nursing Home is within walking distance of Hurtmore village centre
The house itself is of Tudor style design and enjoys an atmosphere best described as peaceful, tranquil and homely, certainly, every member of the care and medical teams makes a priority of delivering a feeling as close to family like as possible.


Robertson Nursing Home
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

All staff and residents are being kept safe inline with the changing government guidelines, full use of PPE at all time , all staff have uniforms which are kept inside the homes and not taken off site including footwear.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

The nursing home offers a compassionate approach to the personal care and attention of older people, giving them real quality of life in a homely setting.


Is Our Home Purpose Built
No

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Scenic Views, Secure Garden, Wheelchair Friendly Access.

Description

Own furniture if required, Adapted bed facilities, A modern Passenger lift, Emergency call system, Pets by arrangement, Phone point in room and mobile access, Residents internet access, Television point, Wheelchair access


About Our Rooms
Number Of Rooms 41
Number Of Ensuite Rooms 33

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos
Description

It is our intention to deliver not only excellent care, but to do it to the same standard that we would for our own loved ones, an approach that could be typified by a telephone system which allows residents to retain their own ‘home number’, offering a degree of independence and a small but always appreciated feeling of familiarity.


Our Team
Penny King
Penny King
Manager

I have been working at Robertson Nursing Home since 2011. I started working for Beritaz Care in 2004 as a carer at Springkell House Residential Care Home.

Robertson Nursing Home is a home from home where residents are supported to live their days as they wish with help from qualified and skilled staff. We pride ourselves on our open and transparent communication with family and friends recognising the importance of family values.

The life of a manager is never dull each day can bring new challenges which are exciting, inspiring and help you to grow.  I have overall responsibility for the home, responsibilities I do not take lightly.

I couldn’t run the home without my wonderful team whom I am very proud of.  A very proud moment came in 2019, we celebrated as a team the achievement of Sharon winning Surrey Care Associations Award “Chef of the Year”, a new category for 2019.

Gabriella Konczol
Gabriella Konczol
Assistant Manager

From administrator to Assistant Manager in two years! I hadn’t worked in care before coming to the UK in 2010, in my home country of Hungry I achieved a bachelor diploma in Sales and Marketing.

The care sector is very different and really new to me, but I like to challenge myself, so I absorbed all the knowledge I needed working alongside Penny the registered manager.

Penny helped me to utilise my skills which helped me to develop in my role. Working flexibly after having my children was a great advantage allowing and helping me to continue to gain leadership skills, confidence in dealing with difficult situation, and helping to create an excellent team by recruiting staff with the right values.

What I enjoy most about working at Robertson Nursing Home is working alongside an inspiring manager and the Company’s values!

Angela Mihaescu
Angela Mihaescu
Clinical Lead

I started work as a nurse in an orphanage, caring for around 100 children, and studied English in my spare time. I then went to work in a hospital where I spent eight years, which were wonderful even though the work was very hard. During this time I also studied Management and Marketing for four years. I decided I needed another challenge, so I came to England to work as a nurse. My first year at Robertson was hard as I was still learning the language, but I did not want to give up as I am a fighter and I hate to run from problems. My confidence increased with big support from Carla, Penny, Dr Grove and all the staff at Robertson: I love them very much and now I find myself inside a big family, all working hard, succeeding and moving forward together. We all want to improve the quality of life for our residents and other people who trust us.

Charlene McCann
Charlene McCann
Administrator

I started working in Robertson Nursing Home in 2016 and I enjoy it very much, I have responsibility for all administrative duties including staff salaries, News Letters and answering calls and enquiries.

Since working at Robertson Nursing Home I have developed many other skills and grown in confidence.  It has really helped by having a very supportive manager and a team who work really well together.

Robertson Nursing Home is a happy friendly place to work.

Sharon Fisher
Sharon Fisher
Chef

It was my mum who inspired me to work in care, seeing how happy she was and I wanted to do and feel the same happiness.  I worked as a carer for approximately 11 years but when a vacancy opened up for a cook, another passion of mine I was keen to take up the position and enjoy every minute of what I do.

I have achieved many things since working at Robertson Nursing Home, including NVQ level 3 in care and a NVQ level 2 in Catering, but my biggest achievement was to receive Surrey Care Associations Chef of the Year Award in 2019, this was an amazing time for me.

We are one big family, you are valued and your opinions count.  The manager always has time for you, Penny is a great manager, always there for you and ready to listen to any concerns you may have.

Penny Trigwell
Penny Trigwell
Activities Organizer

I’ve worked at the Robertson Nursing Home for 35 years. I started out working two nights a week, which suited me as I was also working at a play school. I was a stay-at-home mum for a while until my adopted daughter was a little older, then came back on nights, before deciding I’d like to try days. I really enjoyed it as you learn so much about the residents. I decided I wanted a change from caring so worked in Waitrose for five years, but returned to Robertson Nursing Home and have never wanted to leave again! Since coming back I’ve learnt so much. I’ve completed my NVQ Level 2 and 3, and as well as caring I’m doing activities for 20 hours a week. I enjoy working at Robertson: it’s a very friendly place with its homely atmosphere, which visitors often comment on. It makes me proud to say I work at Robertson Nursing Home.

Ivanka Maradzhieva
Ivanka Maradzhieva
Registered Nurse

I spent three years in medical college in my native Bulgaria, studying to become a general nurse. I worked in various departments including endocrinology, mainly with diabetic patients, trauma and orthopaedic department before coming to England.

I started work as a Care Assistant at Springkell House, becoming Senior Carer four months later. Springkell House is purely residential, so I was given the opportunity to move to Robertson Nursing Home to continue in my profession as a Nurse.

I am very blessed to be with a company willing to support me, provide guidance and help me acquire valuable skills and confidence. I am continuing to enjoy my work; I feel welcomed and supported, and love the friendly environment and atmosphere.

I know my manager is always there for me, and that she will give me the best possible help and advice when it comes to developing my career.

Caroline Crawford
Caroline Crawford
Team leader

I became a carer at Robertson Nursing Home 15 years ago. In in that time I have achieved NVQ Levels 2 & 3 in health care; I’m also a Dementia Champion and I became a Team Leader (and Senior Carer in 2015). I enjoy working at the Robertson Nursing Home because it is like an extended family; it gives me a sense of pride knowing we are all doing our very best to give our residents what they deserve.

Sorin Ion Gavrila
Sorin Ion Gavrila
Team Leader

If you were to join Robertson Nursing Home you will always be respected, you will always have someone to help you, you will learn from the training provided and even obtain extra qualifications such as Diploma.

When I started working as a carer at Robertson Nursing Home my English was poor and I wasn’t sure if this was what I really wanted to do, but seeing the expression on residents faces when I helped them and being given the support to learn new skills I started to really enjoy what I was doing and achieving.

It’s with the stability of the team and a very professional manager who has always been there for me I have now achieved a Team Leader position; Penny listened to me when I said I felt I needed another challenge.

Evelina Gavrilla
Evelina Gavrilla
Care Assistant

I joined the team at Robertson Nursing Home in January 2013 and felt so at home from the start. I previously studied law but never had the chance to practise, however since coming to Robertson, I’m pleased to say that I have improved my English and have started on my NVQ Level 3 in Health and Social Care. I love the Robertson team, it feels like a family, even more so since my husband is part of the team. I enjoy working here and I think the best thing, as others have said, is how much support I’ve received from everyone.

Maria Taylor
Maria Taylor
Care Assistant

Maria has been working for Robertson Nursing Home since October 1992. She works really hard and does her job to the best of her ability, showing respect, dignity and compassion to all of our vulnerable residents. Maria appreciates the great support she receives from her colleagues and the career progression she has been able to make as a result of the learning and development that has been provided by Robertson Nursing Home. Maria has said that her weakness is a bar of whole nut chocolate, cuddling her dogs and feel good Christmas films.

Carmen Pop
Carmen Pop
Health Care Assistant

Hi I am Carmen and I officially joined the team at Robertson Nursing Home in 2019, prior to this I was employed by an agency that contracted with the home and had been working in the home before taking up a full time position.

Even though I had obtained a nursing qualification in Romania I had never worked in a care home and moving to England was a whole new chapter for me.

Working at Robertson Nursing Home I have been given the opportunity to grow which has allowed me to get a step closer to meeting my goal as a nurse. I am being supported by skilled and experienced nurses.

I would encourage anyone to work at Robertson Nursing Home it’s a great place to work, you are surrounded by amazing residents, friendly, helpful experienced staff and a warm friendly environment.

Mark Taylor
Mark Taylor
Maintenance

I have had a varied career, working in the building trade, a lorry driver, working in an abattoir, working in sales and prior to starting work at Robertson Nursing Home I worked as a senior carer in another care home.

I am the homes maintenance man using my skills I picked up in my early career, this is also a varied role and everyday can be different. The training on offer is great and has personally given me the opportunity to grow and learn new skills.

I would encourage anyone to come and work at Robertson Nursing Home, it’s a great place to work, we have a great team of staff who work together really well in a family atmosphere.

Liz Carter
Liz Carter
Kitchen Assistant

I’m one of the longest serving members of staff at Robertson Nursing Home having first started in the early in 1990’s. Prior to working in care at the age of 16 I worked at Unsted Park on a YTS Scheme, but care work ran in the family, both my mum and sister worked as carers which inspired me to do the same.

Robertson Nursing Home is like a second family, there is always someone to talk to.  I enjoy my work and despite living with Dyslexia I achieved NVQ 2 & 3 in care, I couldn’t have done this without the continued support of the team.

I now work as the kitchen assistant, Penny the manager supported a work life balance change for me. Robertson Nursing Home is a friendly place to work, everyone is helpful, you will always be supported from management to other members of the team

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,100.00

Funding Types
Local Authority Surrey
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Our Menu Pink tick icon Robertson Example Menu.pdf
Our Photos
Activities Are So Important

Activities and events

  • Various outings in our minibus
  • Short walks or indoor ball games
  • Meet and pet friendly dogs
  • Talks and performances by local groups and volunteers
  • A glass of sherry in our secure landscaped, mature gardens
  • Variety of themed days such as our vintage tea
  • Family and friends summer garden and Christmas parties
  • Jointly organised events within the community
  • Regular visits from local schools

Our Photos

Timetables
Robertson Nursing Home Activities Planner June 2021.pdf

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

Priorsfield Road
Hurtmore
Godalming
Surrey
GU7 2RF

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 11th February 2022
Last rated 4th April 2019
Reports

24th March 2022

4th April 2019

24th August 2016

9th January 2014

13th November 2012

Registration Date 24th January 2011
Service Provider Robertson Nursing Home Limited, GU7 2RF
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about Robertson Nursing Home

Robertson Nursing Home was given an overall rating of "Good" by the CQC in April 2019.
Robertson Nursing Home provides Nursing, Dementia, Respite and Residential care.
Robertson Nursing Home has 41 rooms.
Prices for Robertson Nursing Home start from £1,100.00 per week.
Robertson Nursing Home is owned by Beritaz Care.
Yes. Robertson Nursing Home does offer Residential care.
Yes. Robertson Nursing Home does offer Respite care.
Yes. Robertson Nursing Home does provide care for people with Dementia.
Robertson Nursing Home comes under Surrey.
Robertson Nursing Home accepts Local Authority clients.
Robertson Nursing Home accepts NHS Continuing Healthcare clients.
Penny King is the manager of Robertson Nursing Home.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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