River View Care Centre

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Rodway Road, off Oxford Road
Tilehurst
Reading
Berkshire
RG30 6TP

Website

View Contact Details
Profile Strength
Excellent 91%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,002.00
Regulator's Rating Requires Improvement
Meet The Manager

Lizzy Gondo is Manager at River View Care Centre.

My name is Lizzy Gondo, and I am the Registered Manager at the River View Care Centre. Our mission is 'to be the best quality, most highly regarded care provider in the United Kingdom. River View is an established purpose-built care home which specialises in the provision of the highest standards of residential, dementia, nursing, and nursing dementia care. We offer respite as well as long term stays. The home has recently undergone an extensive refurbishment, which we will continue to better ourselves. The staff are our strongest asset and the social and activity calendar at River View offers a variety of activities each day. You can choose to be involved as much as you wish. If you have any questions or queries about our services or facilities, please don't hesitate to get in touch. Kind Regards Lizzy Registered Manager

We believe comfort is the key to creating a home-from-home atmosphere and we pride ourselves on the quality and variety of our facilities and services.

From our comfortable facilities to our individualised person-centred approach to care and well-being, we are passionate about making those staying with us feel at home.

We understand the importance of choice and independence. The care and assistance we offer gives residents the freedom to do as they choose and peace of mind knowing that all the little things are being taken care of.

Whatever your tastes or requirements, we want you to feel at home when staying with us.


River View Virtual Tour
Care Options We Can Provide
Support For Companionship, Palliative, Personal care.
Disability Support Hearing Impairment, Physical Disability, Speech Impairment, Visual Impairment.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Alcohol and Drugs misuse, Cancer, Cerebral Palsy, Huntington Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Challenging Behaviour.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We have taken the appropriate measures to ensure the safety of residents. 

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
To view the provider’s latest Inspection Reports, Click here.
Safe Visiting Space
safe-tick We have a safe visiting space

Wearing mask 24/7 and continuing lateral flow testing twice weekly. Along with PPE.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
55

Our Building and Facilities

As individuals, how we choose to spend our time and the food that we choose to eat is important to all of us. It’s our personality, feelings and lifestyle choices that make us who we are. That’s why we value the recreation and dining experience of those people living with us just as highly as their personal care needs.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bar / Pub, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Hairdressers, Lift, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch.


About Our Rooms
Number Of Rooms 137
Number Of Ensuite Rooms 137
We offer these types of ensuite rooms: WC and Basin.

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Step Free Access, Unfurnished.

Room Facilities
Internet Access, Sky/Cable TV.

Our Photos
Description

Our staff are trained to a high standard and will be respectful towards you and your family. We believe that a person-centered approach and an understanding of individuals specific needs, helps promote the individual’s sense of well-being, whilst also ensuring their privacy and dignity, which is of great importance.


Our Team
Lizzy Gondo
Lizzy Gondo
Manager

My name is Lizzy Gondo, and I am the Registered Manager at the River View Care Centre. Our mission is 'to be the best quality, most highly regarded care provider in the United Kingdom. River View is an established purpose-built care home which specialises in the provision of the highest standards of residential, dementia, nursing, and nursing dementia care. We offer respite as well as long term stays. The home has recently undergone an extensive refurbishment, which we will continue to better ourselves. The staff are our strongest asset and the social and activity calendar at River View offers a variety of activities each day. You can choose to be involved as much as you wish. If you have any questions or queries about our services or facilities, please don't hesitate to get in touch. Kind Regards Lizzy Registered Manager

Ancy
Ancy
Deputy Manager

Ancy has bought a length of knowledge and experience with her to River View as she joined in 2014. Ancy first qualified as a nurse in India in 2005 at the best University there. She was top of her class and second best student to qualify. She was then able to continue her studies in Sweden on an exchange. Ancy studied oncology and palliative care and was also a cancer nurse. She originally wanted to be a doctor, however she has been working in dementia care since 2010 and loves looking after people. Ancy was promoted to Deputy Manager 2022 from Clinical Lead. Ancy is a mum of 2 and enjoys family time.

Alva
Alva
Clinical Services Manager

Alva has a great length of quality, qualifications and experience. After working as a Sister in a private health centre in Zimbabwe, she came to the UK in 2003 and joined River View in 2004. Alva is a Mother, Grandmother and Great Grandmother - her loving caring nature oozes out of her as she says 'the best therapy is giving care to others'.

Sam
Sam
Home Administrator

Sam became a part of the River View team at the end of 2020. She relocated to Reading leaving her Home Administrator role of 6 years as her husband is serving in the British Army and relocated to Berkshire. Sam has come from a hotel and administration background. Outside of work she enjoys family time, long dog walks and sunshine holidays

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,002.00
Nursing Fees From / Price Per Week £1,232.00
Residential Dementia Fees From / Price Per Week £1,064.00
Nursing Dementia Fees From / Price Per Week £1,260.00
Respite Fees From / Price Per Week £250.00

Funding Types
Local Authority Reading
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Café Pink tick icon Lounge/Diner Pink tick icon Restaurant
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.

A critical component for good health.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents have access to Dining Room.

Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon There is a weekly menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities.


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Board Games, Card Games, Crosswords, Knitting / Embroidery, Music Therapy, Word Games.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.
Our Pets

Although we don't allow pets, they are absolutely welcome as visitors! We've had quite a few families that bring their dogs when they come to visit us. We also have Pet Therapy Visits twice a month. 

Feel free to check out our facebook page for images of pets!


Can You Bring Your Pet
No

Rodway Road, off Oxford Road
Tilehurst
Reading
Berkshire
RG30 6TP

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Good
Well Led Good
Caring Insufficient evidence to rate
Responsive Insufficient evidence to rate
Effective Good
Inspection Reports
Last inspected 29th September 2020
Last rated 11th November 2020
Reports

11th November 2020

5th September 2019

18th January 2019

30th November 2018

Registration Date 30th July 2017
Service Provider MMCG (2) Limited, LS12 6DB
Transport
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Buddhist Temple, Catholic Church, Gurdwara Temple, Methodist Church, Mosque, Synagogue.

Nearby Services
Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery.

Frequently asked questions about River View Care Centre

River View Care Centre was given an overall rating of "Requires Improvement" by the CQC in November 2020.
River View Care Centre provides Nursing, Dementia, Respite and Residential care.
River View Care Centre has 137 rooms.
Prices for River View Care Centre start from £1,002.00 per week.
River View Care Centre is owned by Maria Mallaband Care Group.
Yes. River View Care Centre does offer Residential care.
Yes. River View Care Centre does offer Respite care.
Yes. River View Care Centre does provide care for people with Dementia.
River View Care Centre comes under Reading.
River View Care Centre accepts Local Authority clients.
River View Care Centre accepts NHS Continuing Healthcare clients.
Lizzy Gondo is the manager of River View Care Centre.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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