Paternoster House
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| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,377.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Flavia Sparhat is General Manager at Paternoster House.
Hi, I’m Flavia the General Manager here at Paternoster House. Welcome to our website!
I am exceptionally passionate about my vocation. I work very closely with all my team here at Paternoster House to enable me to cascade my wealth of knowledge and experiences, ensuring we provide the best possible person centred care, passion for life alongside a fulfilled and amazing life enrichment programme tailored for all capabilities and interests.
Thank you for taking the time to look further into what we have to offer you or your loved one. Please take the time to look at my staff team below in the home who all play a vital role in day to day life at Paternoster House.
We operate a true open door policy at Paternoster House so please feel to drop in and join us for a cup of tea, piece of cake and a chat about life in our home..
Paternoster House is a specialist nursing home supporting people in need of nursing and dementia care in a warm and friendly environment. We also share our site with Jasmine Court Independent Hospital, which provides support for people with mental health needs.
We have a happy, friendly team of highly qualified and dedicated staff who focus on the individual needs of each resident and will develop a tailored care plan for each person.
Our teams strive to provide everything a resident may need, from our in-house kitchen and dining facilities to activities and excursions to local sites and further afield.
The local area offers much of interest, from the Abbey and King Harold's final resting place to the scenic Epping Forest and the pleasures of both the canal and River Lea. We boast a large number of restaurants nearby, with food ranging from 'Pie and Mash' to Cordon Bleu.
We are confident we have much to offer and can help meet your needs. We are always happy to meet with you and offer a guided tour of our facilities and grounds. You are welcome to drop in for a cup of coffee and meet the team.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, Palliative, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Requires Hoist , Visual Impairment. |
| Medication | By Mouth. |
| Nursing Specialisms | Cancer, Parkinson's Disease, Stroke. |
| Type Of Dementia | Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Challenging Behaviour. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Our Building and Facilities |
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Our accommodation is purpose-built, with extensive grounds framed by woods and open fields in a quiet area of Waltham Abbey. The home boasts a number of courtyard gardens and sheltered areas. Our grounds are regularly visited by the local wildlife, ranging from birds and squirrels to deer.
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| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Chiropractor, Dentist, Hairdressers, Lift, Minibus, Optician, Physiotherapy. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Brochures |
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| Barchester Healthcare - Paying to live in a care home guide.pdf |
| Our Photos |
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| Description |
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Paternoster House has accommodation for up to 94 residents, with each room coming with en-suite facilities and a TV. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 94 |
| Number Of Ensuite Rooms | 2 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access, Unfurnished. |
| Room Facilities |
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| Alarm, Catch up TV, Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,377.00 |
| Funding Types | |
|---|---|
| Local Authority | Essex |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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Our specialist activities staff are committed to organising a mix of activities and events for residents and the local community to get involved in, including trips out to local places of interest in our minibus and visits from entertainers and musicians. It is important to us that each individual who we support can get as much from these as possible, so we try our best to arrange activities that reflect their interests and capabilities as best as possible, and encourage them to participate in any way they can. We also encourage relatives to join with activities and events as often as they can. |
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Crafts, Crosswords, Flower Arranging, Gardening, Music Entertainment, Painting, Pet Therapy, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Garden Centre, Local Tourist Attractions, Shopping. |
Paternoster Hill
Waltham Abbey
Essex
EN9 3JY
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 21st January 2022 |
| Last rated | 2nd September 2021 |
| Current Report |
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| Historic Reports |
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| Registration Date | 15th February 2011 |
| Service Provider | Barchester Healthcare Homes Limited, EC2A 1AS |
Paternoster House Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church, Mosque, Synagogue. |
| Nearby Services |
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| Garden Centre, Park, Shopping Centre, Shops. |
Frequently asked questions about Paternoster House
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