Add to Shortlist

Sunnyside Close
East Grinstead
West Sussex
RH19 4AT

Website

View Contact Details
Profile Strength
Very Good 88%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,499.00
Regulator's Rating Good
Meet The Manager

Rachael Woodward is Home Manager at Mill View.

I previously worked in interim turnaround roles before leaving to join Care UK in 2021.

Since I began my career in care a lot has changed. However, I wanted to work with an organisation that delivers its homes with the best service and supports the people we provide care for emotionally, socially and physically. Mill View reflects these values and I am so happy that this is where I belong and I can support my team and make it a great place for people to live.

My role keeps me very busy but I love to wander around the home, chat to residents and relatives and participate in the odd activity, including my favourite Zumba classes.

Rachael Woodward

At Mill View care home in East Grinstead we provide a warm welcome, lovely surroundings and the best of care.

Delivering both nursing care and specialist dementia nursing care, the team have received specialist dementia training which gives them insight into what life may be like for people living with different types of cognitive impairment. Our team also provides compassionate end of life care, enabling you to spend quality time with your loved one while we provide the care.

Everything we do at our care home in West Sussex is personalised to your loved one. Our activity co-ordinators, pride themselves on planning enjoyable individual and group activities. We do anything from baking and gentle exercise to music, arts and crafts and gardening.


A typical day at Mill View
Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, High Dependency, Palliative, Personal care.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Bariatric care, Cancer, Motor Neurone Disease (MND), Multiple Sclerosis, Parkinson's Disease.
Type Of Dementia Moderate Dementia, Severe Dementia.
Dementia Behaviour Challenging Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

All Care UK homes now have purpose-built internal or external visiting suites available which enable visits to take place from behind a sealed glass panel, using a sound system to assist with communication. Where Government guidance and local health teams allow, these suites make it possible to continue visiting even when we have a case of Covid-19 in the home.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Contract
care-uk-contract-document (1).pdf
Our Building and Facilities

Delivering both nursing care and specialist dementia nursing care, the team have received specialist dementia training which gives them insight into what life may be like for people living with different types of cognitive impairment. Our team also provides compassionate end of life care, enabling you to spend quality time with your loved one while we provide the care.

Everything we do at our care home in West Sussex is personalised to your loved one. Our activity co-ordinators, pride themselves on planning enjoyable individual and group activities. We do anything from baking and gentle exercise to music, arts and crafts and gardening.


How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Coffee Shop, Dentist, Hairdressers, Library, Lift, Minibus, Optician.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Our bedrooms are beautifully decorated with en suite facilities. Residents are encouraged to bring along some home comforts for the personal touch.


About Our Rooms
Number Of Rooms 70
Number Of Ensuite Rooms 70

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos
Description

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.


Our Team
Rachael Woodward
Rachael Woodward
Home Manager

I previously worked in interim turnaround roles before leaving to join Care UK in 2021.

Since I began my career in care a lot has changed. However, I wanted to work with an organisation that delivers its homes with the best service and supports the people we provide care for emotionally, socially and physically. Mill View reflects these values and I am so happy that this is where I belong and I can support my team and make it a great place for people to live.

My role keeps me very busy but I love to wander around the home, chat to residents and relatives and participate in the odd activity, including my favourite Zumba classes.

Amy Batchelor
Amy Batchelor
Customer Relations Manager

I used to be a sales executive for a large corporate insurance company but I moved to Care UK because they really care about their residents. They have beautiful care homes and passionate teams and the wellbeing of residents is at the heart of everything they do.

It really matters to me that I believe my role is making a difference to someone’s life, and I have that satisfaction in my role here at Mill View. I love showing our beautiful home to members of the community and prospective residents and their families, knowing that our team can help them.

Dominic Cope
Dominic Cope
Head Chef

Before working for Care UK, I was a private chef for a luxury travel company and before that I was a sous chef in a fine dining restaurant. As head chef I try to balance the team’s rotas and workload to keep everything fair and the kitchen a happy working space. My favourite part of working at Mill View is being able to create fun and fresh menus for the people we provide care for.

I am a chef at heart and love to cook up tasty food for people to enjoy. At home I still like to cook in a relaxed environment to continue to further my skills. When not cooking or eating I also play the saxophone.

Alexandra Bolohan
Alexandra Bolohan
Business Administrator

I first joined Care UK in 2015 and have developed within the company from working as a Team Leader for over four years to my current role. When I come to work, I feel like I’m seeing my second family and I love that the staff are very friendly and dedicated.

To be successful in this role I believe you need to love your role and enjoy what you are doing. You also need to be caring, have respect, and positivity – a smile can turn someone’s day around so much.

I love the interaction with the residents, my favourite part of the day is greeting them and having a chat with them. I love seeing the smiles on their faces and seeing them happy.

Kathleen Burton
Kathleen Burton
Registered General Nurse and Infection Prevention and Control Champion

The Infection Prevention & Control (IPC) Champion’s role is to establish and maintain a high standard of hygiene and cleanliness so that residents and colleagues in the home are kept safe. They ensure that all colleagues are well trained in infection control and are on hand to ensure the team are working to the highest standards.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,499.00
Nursing Fees From / Price Per Week £1,690.00
Residential Dementia Fees From / Price Per Week £1,554.00
Respite Fees From / Price Per Week £1,709.00

Funding Types
Local Authority West Sussex
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Our Photos
Activities Are So Important

From trips out to making wishes come true, holding events with the community, to birthdays and celebrations in the home, no two days are the same at Mill View.


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

Sunnyside Close
East Grinstead
West Sussex
RH19 4AT

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 30th September 2021
Last rated 9th December 2021
Reports

9th December 2021

9th December 2021

19th March 2020

6th February 2019

21st April 2017

24th November 2016

4th May 2016

12th March 2015

22nd August 2014

20th September 2013

Registration Date 18th May 2012
Service Provider Care UK Community Partnerships Ltd, CO4 9QB
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Mill View

Mill View was given an overall rating of "Good" by the CQC in December 2021.
Mill View provides Nursing, Dementia, Respite and Residential care.
Prices for Mill View start from £1,499.00 per week.
Mill View is owned by Care UK.
Yes. Mill View does offer Residential care.
Yes. Mill View does offer Respite care.
Yes. Mill View does provide care for people with Dementia.
Mill View comes under West Sussex.
Mill View does not accept Local Authority clients.
Rachael Woodward is the manager of Mill View.

Profile Last Updated: 08 Aug 2022 | Report this Profile

The UK's largest & most detailed directory of elderly care and retirement living options

12,357

Care Homes

12,807

Home Care Services

499

Live-in Care Services

1,845

Retirement Living Developments

Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our detailed search facility and team of expert advisors can help you find the best care homes, nursing homes, retirement homes, retirement villages, home care, and live-in care services for you or your loved one's needs. Our website is free to use, we are proudly independent, and we never take referral fees.