Mile Oak Rest Home
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| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,250.00 |
| Regulator's Rating | Good |
Meet The Manager
Lisa Sutton is Registered Manager at Mile Oak Rest Home.
With over 25 years of experience in care, I have proudly spent the last 13 years at Mile Oak, where I lead a dedicated team of carers. I hold many accreditations, including my NVQ Level 4 and the Registered Managers Award.
At Mile Oak, we believe that person-centred care is the foundation of providing the highest standard of care. My team treats every resident with dignity and respect, encouraging their independence and honouring their personal preferences and choices. We are committed to creating a warm and supportive environment for everyone in our care.
With over 25 years of experience, our boutique care home in Wimborne is rated ‘Outstanding’ in caring and ‘Good’ overall by the Care Quality Commission. We offer compassionate, personalised care in a warm environment, with 20 ensuite rooms providing comfort and privacy for each resident.
Located in a picturesque setting, Mile Oak Rest Home has a proud tradition of delivering exceptional residential care. Our experienced team provides 24-hour support tailored to each resident’s needs, fostering a sense of security and belonging.
At Mile Oak, we prioritise dignity and independence, offering thoughtfully planned activities to promote wellbeing and happiness. With a dedicated staff and welcoming facilities, we create a nurturing environment where residents truly feel at home. Let us help you or your loved one experience the care and comfort you deserve.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Mile Oak is working within the government guidelines to help protect its staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
|
Mile Oak provides a warm and homely environment with facilities designed to ensure comfort and convenience for residents. Each room is fully equipped to meet personal preferences and care needs. The communal areas offer opportunities for socialising and relaxation. |
| Is Our Home Purpose Built |
|---|
| Yes |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Hairdressers, Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Description |
|---|
|
Mile Oak provides single en-suite rooms with bell call, telephone, and TV points. All clean, well-maintained rooms can be personalised with residents’ belongings. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 20 |
| Number Of Ensuite Rooms | 20 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Freeview TV, Internet Access, Telephone Point, Wifi. |
| Our Photos |
|---|
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,250.00 |
| Funding Types | |
|---|---|
| Local Authority | Dorset |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Staff sit with the residents they support when they dine.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
|---|
|
At Mile Oak, we believe that staying active and engaged is key to our residents’ well-being. Our dedicated Activity Coordinator plans a wide variety of daily activities tailored to the interests and preferences of our residents. Whether it’s musical entertainment, gentle exercise, games, or arts and crafts, there’s something for everyone to enjoy. We also offer reminiscence sessions and other social activities to encourage connection and mental stimulation. Each activity is designed to promote a sense of community, foster creativity, and ensure that our residents continue to lead fulfilling lives. |
| Activities At Home |
|---|
| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
2 The Acorns
Wimbourne
Dorset
BH21 2EW
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 18th February 2026 |
| Published Date | 27th April 2026 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 4th July 2024 |
| Service Provider | Hillview Care Limited, PO16 7UQ |
Mile Oak Rest Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park. |
| Places of Worship |
|---|
| Methodist Church. |
| Nearby Services |
|---|
| Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Mile Oak Rest Home
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