Merlewood
Book a Visit
Hollow Lane
Callow Hill
Virginia Water
Surrey
GU25 4LR
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Profile Strength |
Excellent 92%
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|---|---|
| Care Type | Care Home |
| Care Category | Nursing | Respite |
| Availability | Yes |
| Weekly Prices From | £1,690.00 |
| Regulator's Rating | Good |
Meet The Manager
Debbie Vellender is General Manager at Merlewood.
I trained as a nurse at St George’s hospital Tooting and Queen Mary’s Hospital Roehampton in the 90s. I worked in the NHS for over 20 years mainly in Medical and Elderly care, working my way up to Advanced (Clinical) Site Practitioner at a large local hospital. In this time my passion for the elderly developed. I moved to Merlewood in 2013. I get huge job satisfaction leading a team of like-minded compassionate individuals. Merlewood residents and staff have became like a second family to me.
On a personal level, I have been married to Paul for 22 years and have two teenage children, Ben and Hannah. I live locally and my hobbies are swimming and shopping. I have a passion for horses and dream of owning a race horse one day.
Merlewood is a handsome Victorian house, set in 23 acres of grounds overlooking the Surrey hills near Virginia Water and offers a home from home for discerning guests who appreciate the comfort, quality and exceptional care that we offer.
The 53 ground-floor purpose-built rooms provide personal or nursing care on either a permanent or respite basis, as well as offering end of life care. All rooms have en suite facilities, with views over the landscaped gardens or courtyards.
From award-winning restaurant-style dining to industry-leading social engagement, Merlewood provides the highest level of service and facilities.
Each person is individually assessed regarding their care need and the fee is set with the General Manager based on that assessment and the room chosen. Fees are reviewed annually.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, High Dependency, Palliative, Personal care, Rehabilitation. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Cancer, Multiple Sclerosis, Parkinson's Disease, Stroke. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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Quality is at the heart of everything we do. Our homes provide all of the equipment and facilities that one would expect from a modern day care facility, and more. Our capital investment programme, coupled with industry-leading staffing levels, provide a level of service and quality that is truly exceptional. Merlewood provides the full range of services and facilities, including award-winning restaurant style dining, generously-sized bedroom with en suite facilities, landscaped gardens, a beauty salon and a fully-licensed bar. |
| Is Our Home Purpose Built |
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| No |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Charity |
| Communal Rooms |
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| Bar / Pub, Coffee Shop / Café, Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Cinema, GP, Hairdressers, Library, Lift, Minibus. |
| Our Garden |
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| Communal Garden, Communal Patio, Scenic Views, Seating, Secure Garden, Sensory Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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The 53 ground-floor purpose-built rooms provide personal or nursing care on either a permanent or respite basis, as well as offering end of life care. All rooms have en suite facilities, with views over the landscaped gardens or courtyards. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 53 |
| Number Of Ensuite Rooms | 53 |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Alarm, Freeview TV, Internet Access, Secure Access, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,690.00 |
| Nursing Fees From / Price Per Week | £1,800.00 |
| Funding Types | |
|---|---|
| Local Authority | Surrey |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Pureed
Vegan
Vegetarian
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|---|---|
| Our Photos |
| Activities Are So Important |
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Our social engagement leaders support all staff and Friends of Merlewood in liaising with residents to establish their interests in order to develop personal engagement opportunities in addition to a wide variety of entertainment and outings. There is a continuous programme of events, including a gentle fitness exercise programme and our social calendar is focused on encouraging mental alertness, self-esteem and social interaction. |
| Our Photos |
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| Activities At Home |
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| Birthday Celebrations, Board Games, Card Games, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Quiz Games, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
| Our Pets |
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| Can You Bring Your Pet |
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| No |
Hollow Lane
Callow Hill
Virginia Water
Surrey
GU25 4LR
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 5th November 2020 |
| Last rated | 22nd May 2019 |
| Reports | |
| Registration Date | 6th January 2011 |
| Service Provider | Elizabeth Finn Homes Limited, W6 7NL |
2nd December 2020 | Transport |
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| Car Park on-site. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Park, Restaurant, Shops. |
Frequently asked questions about Merlewood
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