Margaret House
Book a Visit
Church End
Barley
Royston
Hertfordshire
SG8 8JS
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Profile Strength |
Excellent 95%
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|---|---|
| Care Type | Care Home |
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,250.00 |
| Regulator's Rating | Good |
Meet The Manager
Gail Kelly is Registered Manager at Margaret House.
Hi, my name is Gail and I am the Registered Manager
Margaret House has been in my husband's family since 1971 and our ethos has always been that we treat every resident as if they were a beloved member of our own family.
I am proud to be part of the 2nd generation of the Kelly family managing our family run home. I take extremely seriously my responsibility for ensuring that we continue to provide the same care and attention to our residents that we always have in a warm, happy, safe and secure environment.
My team and I are here to answer any initial questions you may have and, should you choose Margaret House as your new home, to support and guide you through every step of the initial move to ensure that you are able to quickly and happily settle in. We are then all here for you and your family at every step in the future.
Margaret House was established in 1971 by my parents and has been owned and managed by the family ever since. We provide 24 hour luxury care in an environment where your wellbeing, safety and security are of paramount importance to us and where care really does mean caring.
We appreciate what a big decision it is when you or your family are looking into moving to a care home. My parents instilled in me from an early age, that we always treat every resident in the same way as we would treat a beloved member of our own family and it is this family ethos of ‘because we care’ that continues to underpin everything about the way Margaret House and our staff operates today and everyday.
This caring extends not only to our residents, but to their relatives as well. Living at Margaret House is very much home from home, which is why your relatives and friends are warmly welcomed to the home at all times. Relatives and friends are invited to join you for lunch or dinner and to participate in any of the many well being activities that take place.
We believe that you should be able to enjoy an active and fulfilling life and this is why we offer a wide range of both individual and group activities, as well as maintaining close links and involvement with the local community.
Thomas Kelly, Proprietor
https://youtu.be/_o0jP3AIO6U
| Care Options | We Can Provide |
|---|---|
| Support For | End of Life, Personal care, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth. |
| Nursing Specialisms | Diabetes, Multiple Sclerosis, Parkinson's Disease. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Wandering . |
| Dementia Specialisms | Alzheimer's, Lewy Body, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Our care home provides a telephone in some of our residents’ rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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It was established in 1971 Margaret House comprises a former Rectory and an adjacent, purpose built wing, which together provide 42 en-suite bedrooms – including some suitable for double occupancy. There is a lift in both buildings providing access to the upper floors |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 1 Apr 2016 |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Coffee Shop / Café, Conservatory, Dining Rooms, Sitting Rooms. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Dentist, GP, Hairdressers, Hydrotherapy Pool, Library, Lift, Optician, Physiotherapy, Smoking Area, Stairlift. |
| Our Garden |
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| Communal Garden, Communal Patio, Greenhouse, Pond or Lake, Private Garden(s), Scenic Views, Seating, Secure Garden, Summer House, Vegetable Plot, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Interactive Digital Touch Table. |
| Our Photos |
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| Description |
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Margaret House comprises a former Rectory and an adjacent, purpose built wing, which together provide 42 en-suite bedrooms – including some suitable for double occupancy. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 42 |
| Number Of Ensuite Rooms | 42 |
| Type Of Room |
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| Double Room, Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Alarm, Freeview TV, Internet Access, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,250.00 |
| Residential Dementia Fees From / Price Per Week | £1,250.00 |
| Respite Fees From / Price Per Week | £1,350.00 |
| Funding Types | |
|---|---|
| Local Authority | Hertfordshire |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Café
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Specialities |
Supper Club - fortnightly special pop up restaurant
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
| Activities Are So Important |
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Leading a fulfilled and active life is an important part of our ethos at Margaret House. Which is why we have a varied range of activities taking place each week delivered by our award winning Wellbeing and Activities Manager, Lea-Ann. From baking to flower arranging, singing to crosswords, Tai-chi to piano playing, if someone has a favourite hobby they want to continue we'll make sure it happens. We are also involved with our community, sharing activities such as Art club together with the children at Barley school, participating in local groups such as WI and memory cafes, as well supporting local charities. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
| Our Pets |
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| Can You Bring Your Pet |
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| Yes |
| How We Help With Your Pet |
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| Feeding, Sanitation, Walking. |
| We Welcome |
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| Dogs. |
Church End
Barley
Royston
Hertfordshire
SG8 8JS
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 6th January 2022 |
| Last rated | 5th December 2017 |
| Reports | |
| Registration Date | 24th January 2011 |
| Service Provider | T M Kelly, EN6 4PH |
25th January 2022 | Transport |
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| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Pub, Restaurant, Shops. |
Frequently asked questions about Margaret House
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