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Church End
Barley
Royston
Hertfordshire
SG8 8JS

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,350.00
Regulator's Rating Good
Meet The Manager

Jackie Pope is Registered Manager at Margaret House.

"Hi, my name is Jackie, and I am the Registered Manager. I have been working in care for over 35 years. I started my career working in the community before moving to work in Care Homes. My main priority is to ensure that all residents at Margaret House feel safe and exceptionally well cared for at all times.

My team and I are here to answer any initial questions you may have and, should you choose Margaret House as your new home, to support and guide you through every step of the initial move to ensure you can quickly and happily settle in.  We are then all here for you and your family at every step in the future."




Jackie Pope

Margaret House Care Home in Royston was established in 1971. We provide 24-hour luxury care in an environment where your well-being, safety, and security are of paramount importance to us and where care really does mean caring.

"We appreciate what a big decision it is when you or your family are looking into moving to a care home, which is why we always treat every resident in the same way as we would treat a beloved member of our own family, and it is our ethos of ‘because we care’ that continues to underpin everything about the way Margaret House and our staff operates today and every day.

This caring extends not only to our residents but also to their relatives. Living at Margaret House is very much home from home, which is why your relatives and friends are warmly welcomed to the home at all times. Relatives and friends are invited to join you for lunch or dinner and to participate in any of the many well-being activities that take place.

We believe that everyone should be able to enjoy an active and fulfilling life. This is why we offer a wide range of individual and group activities and maintain close links and involvement with the local community."

Jackie Pope, Registered Manager

Find out more about this warm and friendly care home in Royston, Herts, by arranging a visit.


Margaret House
Care Options We Can Provide
Support For Companionship, End of Life, Personal care, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Nursing Specialisms Diabetes, Multiple Sclerosis, Parkinson's Disease.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Lewy Body, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Margaret House is working within the government guidelines to help protect its staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

We have installed a garden room, which is separated by a perspex screen to allow socially distanced visits to take place.   The room is cleaned and sanitised between visitors.

safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Our care home provides a telephone in some of our residents’ rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

It was established in 1971

Margaret House comprises a former Rectory and an adjacent, purpose built wing, which together provide 42 en-suite bedrooms – including some suitable for double occupancy.

There is a lift in both buildings providing access to the upper floors


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Apr 2016

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Coffee Shop / Café, Conservatory, Dining Rooms, Sitting Rooms.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Dentist, GP, Hairdressers, Hydrotherapy Pool, Library, Lift, Optician, Physiotherapy, Smoking Area, Stairlift.

Our Garden
Communal Garden, Communal Patio, Greenhouse, Pond or Lake, Private Garden(s), Scenic Views, Seating, Secure Garden, Summer House, Vegetable Plot, Wheelchair Friendly Access.

How 'Smart' Are We?
Interactive Digital Touch Table.

Our Photos

Description

Margaret House comprises a former Rectory and an adjacent, purpose built wing, which together provide 42 en-suite bedrooms – including some suitable for double occupancy.


About Our Rooms
Number Of Rooms 43
Number Of Ensuite Rooms 42

Type Of Room
Double Room, Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Freeview TV, Internet Access, Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,350.00
Residential Dementia Fees From / Price Per Week £1,650.00
Respite Fees From / Price Per Week £1,800.00

Funding Types
Local Authority Hertfordshire
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Café Pink tick icon Lounge/Diner Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Specialities Pink tick icon Supper Club - fortnightly special pop up restaurant
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Restaurant


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.

Activities Are So Important

Leading a fulfilled and active life is an important part of our ethos at Margaret House.  Which is why we have a varied range of activities taking place each week delivered by our award winning Wellbeing and Activities Manager, Lea-Ann. From baking to flower arranging, singing to crosswords, Tai-chi to piano playing, if someone has a favourite hobby they want to continue we'll make sure it happens.  We are also involved with our community, sharing activities such as Art club together with the children at Barley school, participating in local groups such as WI and memory cafes, as well supporting local charities. 


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Partial
safe-tick Are your windows double glazed? Partial
safe-tick Do you use motion sensors? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes

Energy reduction and renewable energy usage

safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an electric vehicle charging point? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
Our Pets

 Please speak to the home manager 


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation, Walking.

We Welcome
Dogs.

Church End
Barley
Royston
Hertfordshire
SG8 8JS

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last rated 5th December 2017
Current Report

Margaret House Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Margaret House Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 15th June 2026
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Pub, Restaurant, Shops.

Frequently asked questions about Margaret House

Margaret House was given an overall rating of "Good" by the CQC in December 2017.
Margaret House provides Residential, Dementia and Respite care.
Margaret House has 43 rooms.
Prices for Margaret House start from £1,350.00 per week.
Yes. Margaret House does offer Residential care.
Yes. Margaret House does offer Respite care.
Yes. Margaret House does provide care for people with Dementia.
Margaret House comes under Hertfordshire.
Margaret House accepts Local Authority clients.
Margaret House accepts NHS Continuing Healthcare clients.
Jackie Pope is the manager of Margaret House.

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