Margaret House

Add Favourite

Church End
Barley
Royston
Hertfordshire
SG8 8JS

Website

Profile Strength
Excellent 92%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Weekly Prices From £900.00
Regulator's Rating Good

Care Provider: T M Kelly

Meet The Manager

Gail Kelly is Registered Manager at Margaret House.

Hi, my name is Gail and I am the Registered Manager

Margaret House has been in my husband's family since 1971 and our ethos has always been that we treat every resident as if they were a beloved member of our own family.  

I am proud to be part of the 2nd generation of the Kelly family managing our family run home.  I take extremely seriously my responsibility for ensuring that we continue to provide the same care and attention to our residents that we always have in a warm, happy, safe and secure environment. 

My team and I are here to answer any initial questions you may have and, should you choose Margaret House as your new home, to support and guide you through every step of the initial move to ensure that you are able to quickly and happily settle in.  We are then all here for you and your family at every step in the future. 



Gail Kelly

Margaret House was established in 1971 by my parents and has been owned and managed by the family ever since.  We provide 24 hour luxury care in an environment where your wellbeing, safety and security are of paramount importance to us and where care really does mean caring.

We appreciate what a big decision it is when you or your family are looking into moving to a care home. My parents instilled in me from an early age, that we always treat every resident in the same way as we would treat a beloved member of our own family and it is this family ethos of ‘because we care’ that continues to underpin everything about the way Margaret House and our staff operates today and everyday.

This caring extends not only to our residents, but to their relatives as well. Living at Margaret House is very much home from home, which is why your relatives and friends are warmly welcomed to the home at all times. Relatives and friends are invited to join you for lunch or dinner and to participate in any of the many well being activities that take place.

We believe that you should be able to enjoy an active and fulfilling life and this is why we offer a wide range of both individual and group activities, as well as maintaining close links and involvement with the local community.

Thomas Kelly, Proprietor


https://youtu.be/_o0jP3AIO6U
Care Options We Can Provide
Support For End of Life, Personal care, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Nursing Specialisms Diabetes, Multiple Sclerosis, Parkinson's Disease.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Wandering .
Dementia Specialisms Alzheimer's, Lewy Body, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Contact Tracing We have measures in place to identify and trace contact between people in our care setting.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

We have installed a garden room, which is separated by a perspex screen to allow socially distanced visits to take place.   The room is cleaned and sanitised between visitors.

Margaret House safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Our care home provides a telephone in some of our residents’ rooms.

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Admission Category Support For
Profession Retired Civil Service, Retired Medical, Retired Police, Retired Professionals.
Contract
Permanent contract Nov 2020.docx
Our Building and Facilities

It was established in 1971

Margaret House comprises a former Rectory and an adjacent, purpose built wing, which together provide 42 en-suite bedrooms – including some suitable for double occupancy.

There is a lift in both buildings providing access to the upper floors


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Apr 2016

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Coffee Shop / Café, Conservatory, Dining Rooms, Sitting Rooms.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Dentist, GP, Hairdressers, Hydrotherapy Pool, Library, Lift, Optician, Physiotherapy, Smoking Area, Stairlift.

Our Garden
Communal Garden, Communal Patio, Greenhouse, Pond or Lake, Private Garden(s), Scenic Views, Seating, Secure Garden, Summer House, Vegetable Plot, Wheelchair Friendly Access.

How 'Smart' Are We?
Interactive Digital Touch Table.

Brochures
Brochure digital 2019.pdf About Margaret House.pdf

Our Photos

Description

Margaret House comprises a former Rectory and an adjacent, purpose built wing, which together provide 42 en-suite bedrooms – including some suitable for double occupancy.


About Our Rooms
Number Of Rooms 42
Number Of Ensuite Rooms 42

Type Of Room
Double Room, Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Freeview TV, Internet Access, Telephone Point, Wifi.

Our Photos
Description

We have a fantastic group of people working at Margaret House, from the carers, through to the housekeepers, kitchen, admin and maintenance teams.  Many of our staff have been with us for a number of years.  Everyone who works here shares our vision to provide a warm, caring, safe environment where our resident's are at the heart of everything that we do.


Our Team
Gail Kelly
Gail Kelly
Registered Manager

Hi, my name is Gail and I am the Registered Manager

Margaret House has been in my husband's family since 1971 and our ethos has always been that we treat every resident as if they were a beloved member of our own family.  

I am proud to be part of the 2nd generation of the Kelly family managing our family run home.  I take extremely seriously my responsibility for ensuring that we continue to provide the same care and attention to our residents that we always have in a warm, happy, safe and secure environment. 

My team and I are here to answer any initial questions you may have and, should you choose Margaret House as your new home, to support and guide you through every step of the initial move to ensure that you are able to quickly and happily settle in.  We are then all here for you and your family at every step in the future. 



Isabelle Brasier
Isabelle Brasier
Home Care Manager

Hi, my name is Isabelle and I am the Home Care Manager at Margaret House.

I started working in care in 2008 after looking after my elderly parents.  First I worked in the community, before moving to residential care where I found my true vocation and quickly progressed into management roles.

I joined Margaret House as their family ethos and values completely match my own, as I consider every resident should be treated as if they were a member of my own family and everything I and my team of wonderful carers do, is based around providing a loving, homely environment where residents and relatives feel supported and cared for.

Samantha Adby
Samantha Adby
Home Services Manager

Hi my name is Sam, I am the Home Services Manager and would be your contact for any enquiries you may have about Margaret House

Having experienced first hand myself a relative needing to move into fulltime residential care,  I understand how difficult the transition can be and am here to support you and your family throughout this time and to provide the information you need to enable you to make an informed decision.

I am also a Dementia Champion and have strong links with groups working in this area around Royston.  


Svetla Miteva
Svetla Miteva
Deputy Manager

Hi my name is Svetla, I am the Deputy Manager and have been working in care for the past 11 years. 

I am dedicated to ensuring that our residents are safe and happy at Margaret House and that we provide the highest standards of care. 





Lea-Ann Smith
Lea-Ann Smith
Social and Wellbeing Manager

Hello my name is Lea-Ann and I'm the Social and Wellbeing Manager.  I absolutely love my job and spend my time getting to know all our residents and planning and delivering a wide range of activities to promote the mental, physical and social wellbeing of them all. But most of all, my team and I are here to ensure that residents continue to do the daily things they get most pleasure from, whether that is spending time 1-2-1 chatting over a cup of tea, helping with some gardening, visiting the local over 60's group, or taking part in a quiz or something else altogether. 

I was the Winner of the 2018 Compassion in Care Award at the Herts Care Providers Awards and was a Finalist in the Caring UK Awards 2019.

Patricia Argiru
Patricia Argiru
Housekeeping Manager

Hi, my name is Patricia and together with the housekeeping team we ensure that Margaret House is always kept spotlessly clean and tidy, so it is always a warm and inviting place for residents to live and relatives to visit.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £900.00
Residential Dementia Fees From / Price Per Week £1,150.00
Respite Fees From / Price Per Week £1,000.00

Funding Types
Local Authority Hertfordshire
Region East
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

We want you to enjoy the meals we provide and for them to be healthy, nutritious, balanced and appetising. Our Kitchen Manager provides a delicious range of meals, using high quality ingredients, which are then served either in the dining rooms, where staff are always on hand to provide assistance should you need it, or in your room if you prefer.

We understand that requirements can differ and our Kitchen Team can support your specific dietary needs and choices, including; Vegetarian, Gluten Free, Soft diets and Diabetic diets. We will discuss your individual dietary needs at your pre-assessment meeting and these will be recorded in your care plan.

Our Social and Wellbeing Manager works with the Kitchen Manager to organise a range of special events throughout the year including BBQ’s, themed days such as ‘Taste of Italy’ or ‘Pie and a Pint’ day, as well as Christmas and Easter. We also enjoy celebrating birthdays with an afternoon tea and the cake of your choice.

Ensuring that you drink enough each day is also important, so a selection of hot and cold drinks are available at all times and fresh drinking water is provided in your room. A choice of red or white wine is also available to have with your lunch or dinner should you wish to enjoy a glass or two.

Eating and drinking should be pleasurable and sociable occasions, which is why your friends or family are very welcome to join you whenever you choose.


We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Gluten-free, Pureed, Vegetarian.

Our Photos

Menu
A la carte menu Feb 21.pdf
Activities Are So Important

Leading a fulfilled and active life is an important part of our ethos at Margaret House.  Which is why we have a varied range of activities taking place each week delivered by our award winning Wellbeing and Activities Manager, Lea-Ann. From baking to flower arranging, singing to crosswords, Tai-chi to piano playing, if someone has a favourite hobby they want to continue we'll make sure it happens.  We are also involved with our community, sharing activities such as Art club together with the children at Barley school, participating in local groups such as WI and memory cafes, as well supporting local charities. 


Our Photos

Timetables
April 2021.pdf

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping.
Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation, Walking.

We Welcome
Dogs.

Church End
Barley
Royston
Hertfordshire
SG8 8JS

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/22bbb0e2-40fe-441c-ad8d-ee01e6b415e4
Report Published 5th December 2017
Registration Date 24th January 2011
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Pub, Restaurant, Shops.
Our Awards
Best large business in Royston Best large business in Royston
CareHome.co.uk Top 20 Home 2018 CareHome.co.uk Top 20 Home 2018
Finalist - Alzheimers Society's Dementia Hero Awards 2021 Finalist - Alzheimers Society's Dementia Hero Awards 2021
Finalist at Caring UK Awards 2019 Finalist at Caring UK Awards 2019
Finalist Herts Business Awards 2019 Finalist Herts Business Awards 2019
Herts Care Providers Association Outstanding Achievement 2020 Herts Care Providers Association Outstanding Achievement 2020
Winner - Herts Compassion in Care Awards 2018 Winner - Herts Compassion in Care Awards 2018

Frequently asked questions about Margaret House

Margaret House was given an overall rating of "Good" by the CQC in December 2017.
Margaret House provides Dementia, Respite and Residential care.
Margaret House has 42 rooms.
Prices for Margaret House start from £900.00 per week.
Margaret House comes under Hertfordshire.
Gail Kelly is the manager of Margaret House.

The UK's largest & most detailed directory of care services for the elderly

13,534

Care Homes

11,752

Home Care Services

281

Live-in Care Services

1,244

Retirement Living Developments