Home Instead Brighton, Hove and Shoreham office

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Profile Strength
Excellent 95%
Care Type Home Care
Care Category Dementia | Respite | Personal
Availability Call for details
Hourly Prices From £23.50
Regulator's Rating Good
Meet The Manager

Liz Brackley is Director and Registered Manager at Home Instead Brighton, Hove and Shoreham office.

Liz started the Home Instead office for Brighton & Hove and Shoreham in early 2016, inspired by the experience she had had with her own parents.  Since then she is proud to have built an amazing team who are providing fantastic support to a growing number of clients with varying needs.  

When not working, Liz enjoys time with her family at home, and her two rescue dogs, and is never happier than when walking together in the countryside and the hills.

Liz Brackley

Welcome to Home Instead Senior Care Brighton, Hove and Shoreham.

I have experienced the difference care at home can make through my own experiences helping to look after my elderly parents, and in finding good quality support for them. I believe passionately that being able to stay confident and safe in the comfort of your own home is the best place for most people in their later years.

I am proud to have now established Home Instead Senior Care for Brighton, Hove and Shoreham – one of the amazing network of over 190 other owner-operated Home Instead businesses providing the highest standards of care at home in the UK.

We provide support and help to older people in the local community to enable them to remain independent and happy in their own homes for as long as possible. We bespoke our care around each Client's needs - our friendly CAREGivers assist with companionship and light house-keeping - everything from a chat over a cup to tea, to helping with the shopping; from taking clients on outings or playing a game of Scrabble, to assisting with meal preparation; and eventually to more personal care.  We also take clients on outings, support their medication, and many other roles as well; if we can help, we will.

Our mission is to develop a strong trusted reputation for providing caring, quality support at home for older people, recognised as a great employer and contributor to the local community. In other words, to re-define what great care at home looks like for the City of Brighton and Hove, and Shoreham.

What makes us different?:

  • Choosing our CAREGivers very carefully – based on their empathy, reliability and caring nature, and by taking extensive references; people we'd be happy looking after our own parents
  • Focussing on building real relationships between clients and CAREGivers - matching them based on their individual needs and likes, and providing consistent CAREGivers
  • Our visits are at least an hour long, as we believe any sort of quality support can not be provided in less time than this
  • Our CAREGivers do not wear uniforms – as they are friendly people first and foremost, who do not need to wear our colours to represent us well - and their clients know them!
  • We provide ongoing training and support so that our team can feel developed and our clients can feel reassured they are in the best hands
  • We always introduce CAREGivers to their clients in person, so everyone feels comfortable

The feedback we have received so far has been excellent, and I am extremely proud of our CAREGiver team.

If you would like to find out more, please give us a call to have a chat, anytime on 01273 284090 or 07469 173669.

We look forward to hearing from you.

Liz Brackley

Owner and Director

Home Instead Senior Care - Brighton, Hove and Shoreham

Care Options We Can Provide
Care Given Companionship, Convalescence, End of Life, Independent Living, Palliative, Personal care, Reablement, Support for Couples.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame.
Housekeeping Cleaning, Household Admin, Laundry, Meal Preparation, Prescription Collection, Shopping, Tidying, Transportation.
Nursing Specialisms Depression, Diabetes, Parkinson's Disease, Stroke.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Challenging Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Care Visits 1 Hour, 2 Hours, 3 Hours, 4 Hours, 6 Hours, Full Day, Hours, Night Service (awake / waking), Sitting-in Service, Sleep-in Service.
Transport Carer provides own vehicle, Will accompany on Public Transport, Will drive client's vehicle.
Technology Family Apps, Home Safety Monitoring.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

To keep our Clients safe, we are providing our CAREGivers with PPE, weekly covid tests, vaccinations and ongoing infection control training.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook


Getting a smile and a thank you from our clients gives a job satisfaction like no other. Our CAREGivers and office staff take comfort in having a career that helps somebody in need of support. 

Our Team
Angela Hutchings
Angela Hutchings
Customer Service Manager

Angela supports the whole team, and our clients, with the provision of excellent customer service, as well as office support.  Angela is also responsible for helping to ensure new clients to Home Instead are well set up and happy.  She joined Home Instead from a busy school office, and excels in the variety of challenges that come her way each day, dealing with all eventualities with a smile and a solution.

Briauna Schultz
Briauna Schultz
Care Quality Co-ordinator

Briauna helps to ensure our care plans for our clients are all as up to date as possible, as well as ensuring the care required is delivered as well as possible. Before this role, Briauna was a CAREGiver for Home Instead. When not working at Home Instead, Briauna loves reading, hiking, and visiting her family in Colorado and Florida.

Dave Hamilton-Smith
Dave Hamilton-Smith
Admin Support

Dave provides essential office support for the team, ensuring much of the "paperwork" for the business is in good shape, as well as assisting with new Caregiver recruitment and training planning.  When not working at Home Instead, Dave plays in a number of bands - occasionally touring parts of Europe, and the UK!

Holly Burt
Holly Burt
Office Manager

Hollie supports the team as Office Manager with many of the administrative duties that contribute to our customer service provision, and organising such vital things as client billing and payroll!  When not working, Hollie's hand are full with her lovely baby daughter.

Liz Brackley
Liz Brackley
Director and Registered Manager

Liz started the Home Instead office for Brighton & Hove and Shoreham in early 2016, inspired by the experience she had had with her own parents.  Since then she is proud to have built an amazing team who are providing fantastic support to a growing number of clients with varying needs.  

When not working, Liz enjoys time with her family at home, and her two rescue dogs, and is never happier than when walking together in the countryside and the hills.

Lucy Cordingley
Lucy Cordingley
Learning and Development Manager

Lucy is responsible for all aspects of our Caregivers learning and development, ensuring that bespoke training is provided to all of the team. She brings experience of her previous career as a busy retail store manager - as well as the ability to juggle a young family!

Sheree Nevard
Sheree Nevard
Care Co-ordinator

Sheree joined the central office team as Care Coordinator from previously being a CAREGiver with us.  She manages the schedule of visits and ensures that we match our team with our lovely clients as closely as possible.

Sheree manages to juggle the many demands of her role with a cheerful smile and a jolly laugh!

Emma Blaydon
Emma Blaydon
Field Care Supervisor

Emma works alongside CAREGivers from the start of their journey and onwards, to support them in their role to reach the highest standard of care for our Clients. Emma was previously a CAREGiver before being promoted to her new role as Field Care Supervisor. 

In her spare time, Emma likes to spend time with her children, walk her dog and burn off some extra energy in boxing classes!

Amber Page
Amber Page
Field Care Supervisor

As Field Care Supervisor, Amber works alongside CAREGivers from the start of their journey and onwards, supporting them in their role to reach the highest standard of care for our clients.

Amber has been working in care since 2014. When she soon realised how passionate she was about great quality care, she was promoted to senior carer before being offered the role of Field Care Supervisor at Home Instead. Amber was born and raised in Brighton before moving to Telscombe to raise a family and adopt rescue cats. When not working, Amber enjoys vegetarian food and making crafts with her children.

Sue Kewley
Sue Kewley
Head of Client Experience

As Head of Client Experience, Sue will be there to ensure our Clients receive a high quality service from us and the best care possible. In her spare time Sue enjoys walking her lovely dog, Milo, and going to the gym.

Fees For Individuals Fee
Hourly Daytime Rate £23.50
Fees For Couples Fee
Hourly Daytime Rate £23.50

Funding Types
Local Authority Brighton and Hove
Region South East
Local Authority Funded Clients Yes

The Importance Of Meal Times

Being offered such choice is a key element in living well with dignity. Having nutritious, well-planned meals is an important part of supporting the health of our clients. Mealtimes can also be a social event with our CAREGivers as its a chance to bond over food and enjoy some company. 

We Can Prepare
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks.

Our Photos

Activities Are So Important





Preparing meals together

Our Photos

Staff Specialities
1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Our Pet Policy

We will do a risk assessment to make sure everything is safe and then Clients will be able to tell us what help they require for their pets. 

How We Help With Your Pet
Feeding, Sanitation, Walking.

Regulator: CQC

Category Rating
CQC Registered Yes
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Outstanding
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/31f31244-254e-48fe-919d-0e8bdfe1c448
Report Published 18th December 2019
Registration Date 17th May 2016

Aldrington, Blatchington, Brighton, Coldean, Fishergate, Fulking, Hangleton, Hanover, Hollingbury, Hove, Kemptown, Mile Oak, Patcham, Portslade, Poynings, Preston, Pyecombe, Shoreham Beach, Shoreham by Sea, Southwick, Withdean.

Our Registered Address is:

Maritime House
Basin Road North, Portslade
East Sussex
BN41 1WR

Frequently asked questions about Home Instead Brighton, Hove and Shoreham office

Home Instead Brighton, Hove and Shoreham office was given an overall rating of "Good" by the CQC in December 2019.
Home Instead Brighton, Hove and Shoreham office provides Dementia, Respite and Personal care.
Home Instead Brighton, Hove and Shoreham office comes under Brighton and Hove.
Home Instead Brighton, Hove and Shoreham office accepts Local Authority clients.
Liz Brackley is the manager of Home Instead Brighton, Hove and Shoreham office.

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