Hill Brow Residential Care Home
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Beacon Hill Road
Ewshot
Farnham
Surrey
GU10 5DB
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,595.00 |
| Regulator's Rating | Outstanding |
Meet The Manager
Beverley Anderson is Home Manager at Hill Brow Residential Care Home.
I joined the company in 2014 with a level 5 Qualification in Health and Social Care. I am proud to work in a really special place with such lovely people - residents and staff and I am especially proud we achieved a rating of Outstanding by CQC in 2018.
My passion is caring for the elderly. I believe everyone should receive compassion and outstanding care in their later years and that this can be achieved with well trained and good staff working in partnership with our residents and their families and other Health Care Specialists and Professionals.
With over 50 years expertise in compassionate care, led by 3 generations of the Lee family, Hill Brow is a friendly, family-run care home which is rated Outstanding by CQC.
The purpose-designed home has 29 beautiful, bespoke ensuite bedrooms. Ground floor rooms have patio doors, and all bedrooms have views over landscaped, colourful gardens and pond.
Our experienced, dedicated team delivers personalised 24-hour residential care. We do not use agency staff, ensuring continuity of care for residents and their families.
Every member of our staff shares our Sunflower Approach to care: Loyalty, Adoration and Longevity. This is our unique, person-centred care ethos designed to deliver compassionate care for every resident’s needs.
Hill Brow offers a happy, personal, homely atmosphere; the owners and staff build close bonds with residents.
For more than five decades, families in Hampshire and Surrey have trusted Hill Brow to provide outstanding, personalised care that only a long-established family-run home can offer.
Hill Brow Resident Interview
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, High Dependency, Independent Living, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Suppository. |
| Nursing Specialisms | Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Hill Brow is working within the government guidelines to help protect its staff and clients. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
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| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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Hill Brow is a purpose designed home with 29 beautiful, bespoke ensuite bedrooms, with larger rooms available to accommodate couples. Ground floor rooms have patio doors, and all rooms have lovely views of the beautifully maintained gardens and pond. Residents can choose from a variety of homely communal areas including a main lounge, dining room and a newly renovated large, light-filled conservatory (with air conditioning), connecting the inside living and beautiful outdoor spaces.
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| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Bistro, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Chiropodist, Coffee Shop, Dentist, GP, Hairdressers, Lift, Minibus, Optician, Overnight Guest Stay, Physiotherapy, Stairlift. |
| Our Garden |
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| Communal Garden, Communal Patio, Pond or Lake, Private Garden(s), Seating, Secure Garden, Vegetable Plot, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Individual Heating Controls, Reduce Plastic Use, Solar Panel Heating. |
| Brochures |
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| Woodlands & Hill Brow Brochure.pdf |
| Our Photos |
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| Description |
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Hill Brow Care Home has 29 bedrooms, all en suite, with larger rooms able to accommodate married couples. All ground floor bedrooms have patio doors with access into the gardens. First floor rooms all have large windows so the rooms are light and bright. All of the rooms have WIFI, television, independent heating controls and 24 hours nurse call system. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 32 |
| Number Of Ensuite Rooms | 29 |
| We offer these types of ensuite rooms: Bathroom with Bath, Shower Rooms, WC and Basin, Wet Rooms. | |
| Type Of Room |
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| Double Room, Flat, Separate Sitting Room, Single Room. |
| Room Features |
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| Direct Garden Access, Furnished, Garden View, Unfurnished. |
| Room Facilities |
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| Alarm, Freeview TV, Internet Access, Private Patio, Secure Access, Sky/Cable TV, Tea and Coffee-making Facilities, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,595.00 |
| Funding Types | |
|---|---|
| Local Authority | Hampshire |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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At Hill Brow our residents are supported to live full, active and happy lives at our home. Residents are also welcome to join in activities at our sister home next door, Hill House, where they regularly join in other activities if they wish. We have a full-time activities coordinator, and the team provide a varied and interesting programme of activities 7 days a week. The lively activities reflect a variety of interests and are suitable for the full breadth of our resident’s individual needs. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
| Our Pets |
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You may bring your pet when you move into Hill Brow, at the discretion of the Manager and Proprietor. We welcome pet therapy in all of our homes. At Hill Brow we are visited regularly by Alison with her friendly ponies, pygmy goats, guinea pigs and our beloved pet therapy dog Tinkerbell. We also have a rich and varied activities programme and regularly invite all sorts of petting zoos and animals into the home, including birds of prey and penguins |
| Can You Bring Your Pet |
|---|
| Yes |
| We Welcome |
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| Cats. |
Beacon Hill Road
Ewshot
Farnham
Surrey
GU10 5DB
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Outstanding |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Outstanding |
| Inspection Reports | |
| Last inspected | 18th February 2022 |
| Last rated | 19th July 2019 |
| Current Report |
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| Historic Reports |
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| Registration Date | 24th January 2011 |
| Service Provider | Woodlands & Hill Brow Limited, GU10 5DB |
Hill Brow Residential Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Bank, Chemist, Church, Garden Centre, Hospital, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about Hill Brow Residential Care Home
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