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Hurricane Way
CT18 7SS


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Profile Strength
Excellent 92%
Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,495.00
Regulator's Rating Requires Improvement
Meet The Manager

Helen Mullins is Care Home Manager at Hawkinge House.

On 28 April 2009, Shepway District Council resolved to grant detailed planning permission for the building of a new care home in 4 acres of what used to be a Battle of Britain airfield. The site sits beside a doctors’ surgery and a new housing development of 3,000 houses.

The building is three storeys and is large enough to accommodate separate units for various levels of both physical frailty and dementia. Accommodation is provided in a range of studio, one and two bed suites with on site 24 hour care, thus ensuring a home for life. Residents  have the choice over whether they wish to rent or buy on a leasehold basis.

The Care Suites provide residents with their own accommodation with front door and generous personal day space for socialising with family and friends. Communal space for socialising and dining has been incorporated and there are separate garden areas for the different groups.

Strong links with the community are being fostered with services such as social events and day care being offered within the scheme.

Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Nursing Specialisms Bariatric care, Depression, Diabetes, Epilepsy, Heart Disease, Motor Neurone Disease (MND), Pain Management, Parkinson's Disease, Stroke, Traumatic Brain Injury.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Disrupted Sleep Patterns.
Dementia Specialisms Alzheimer's, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We ensure that we are compliant with all Public Health England guidelines. All staff and visitors are subjected to regular testing for Covid 19. We have a robust Infection Prevention Control policy and procedure and all staff are trained in this key area. 

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Minimum Age

LGBTQ Welcome
Our Building and Facilities

Hawkinge House provides accommodation for residents with significant care needs in studio suites.

Is Our Home Purpose Built

The Year Our Home Was Built
1 Jun 2011

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Coffee Shop, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Greenhouse, Seating, Vegetable Plot, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls, Reduce Plastic Use, Virtual Reality.

hawkinge care suites brochure 04-11.pdf

Our Photos


Our care suites provide residents with much more space than nursing home bedrooms, but with the same level of nursing care and support.  At Hawkinge, some of the care suites are specially for dementia sufferers who would otherwise need to move into a traditional EMI nursing home.

As well as giving residents additional space for personal effects and mementos,  our care suites  differ from traditional nursing home bedrooms in three important ways:

    1. Social space with comfortable seats so that residents’ families and friends can spend good quality time together in privacy and comfort
    2. Dining space so that residents can enjoy their meals in their own room, if they wish.
    3. A kitchenette so that residents and their guests can prepare drinks and snacks.

Each suite has an en-suite shower room and benefits from the secure entrance to the building.

About Our Rooms
Number Of Rooms 146
Number Of Ensuite Rooms 122

Type Of Room
Double Room, Single Room, Studio.

Room Features
Furnished, Unfurnished.

Room Facilities
Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point.

Our Photos

All the staff that work in the home are direct-employees

Being direct-employees means continuity of care and facilitates a “family” atmosphere. The home has a comprehensive training programme and a high proportion of its staff have achieved NVQ qualifications.

Our Team
Dr Robert Stewart
Dr Robert Stewart
Local GP
Helen Mullins
Helen Mullins
Care Home Manager
Martin Muckett
Martin Muckett
Catering Manager
Sara Roby
Sara Roby
Sales Coordinator
Weekly Fees Start From Fee
Nursing Fees From / Price Per Week £1,495.00
Residential Dementia Fees From / Price Per Week £1,495.00

Funding Types
Local Authority Kent
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Our Menu Pink tick icon Hawkinge-Menu-19-09-23.pdf
Our Photos
Activities Are So Important

The home has four Activity Co-ordinators who develop a programme of meaningful activities, guided by the interests of our residents. Activities can be one to one, or within a group setting and we encourage our residents to join in, whilst respecting their personal choices and preferences.  We also regularly invite singers and entertainers into the home. We have our very own village area, where our residents can visit the sweet shop, the Post Office and the pub and where they can enjoy real social time, with a bit of reminiscence to talk about the good old days. 

We put together an Activities Plan, so that residents and visitors can be a part of what we offer, and can join in as they wish. 

We try to get to know our residents as individuals, and we put together their Life Stories so that we can share memories with them and invoke memories that are special to them. Alongside this we have InteractiveMe where we can look at old photos, listen to favourite music and share experiences. 

We are members of Oomph and we offer activities in line with their programme. 

Our Photos

Activities At Home
1 to 1 Activities, Birthday Celebrations, Cooking, Crafts, Music Entertainment, Quiz Games, Reminiscence, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions, Shopping.
Our Pets

To be arranged

Can You Bring Your Pet

Hurricane Way
CT18 7SS

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Requires Improvement
Inspection Reports
Last inspected 15th February 2022
Last rated 2nd April 2022

2nd April 2022

8th February 2022

26th January 2022

26th January 2022

30th June 2021

4th November 2020

31st December 2019

24th April 2019

27th November 2018

9th September 2017

10th February 2017

16th April 2016

1st July 2014

17th May 2013

12th January 2013

30th November 2012

11th January 2012

Registration Date 29th April 2011
Service Provider Hawkinge House Limited, CT18 7SS
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Hospital, Pub, Restaurant, Shops.

Frequently asked questions about Hawkinge House

Hawkinge House was given an overall rating of "Requires Improvement" by the CQC in April 2022.
Hawkinge House provides Nursing, Dementia and Respite care.
Hawkinge House has 146 rooms.
Hawkinge House is owned by The Graham Care Group.
No. Hawkinge House does not offer Residential care.
Yes. Hawkinge House does offer Respite care.
Yes. Hawkinge House does provide care for people with Dementia.
Hawkinge House accepts Local Authority clients.
Hawkinge House accepts NHS Continuing Healthcare clients.
Helen Mullins is the manager of Hawkinge House.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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