Haughgate House Nursing Home

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Haugh Lane
IP12 1JG


Profile Strength
Very Good 88%
Care Type Care Home
Care Category Nursing | Respite
Availability Yes
Weekly Prices From £1,165.00
Regulator's Rating Good
Meet The Manager

Donna Cousins is Home Manager at Haughgate House Nursing Home.

Please detail any relevant education/training

NVQ level 4

Year started working at Healthcare Homes

1st October 2020

Why did you decide to work at Healthcare Homes?

Information provided was that it was a great company to work for, more like a family.

What role did you carry out before you came to Healthcare Homes?

Home Manager.

Donna Cousins

Haughgate House was originally built in the 1920’s as a family home for the local Cobbold family.

The property was converted in to a nursing home in the 1980’s and has recently undergone a major refurbishment. This has provided a new range of facilities in keeping with the 1920’s home, whilst providing modern and comfortable rooms for residents and staff. Alongside the 12-bedroom extension, works have included a completely new kitchen, laundry and staff room facilities, in addition to two new communal day rooms to be enjoyed by residents. 

The home provides nursing care for up to 43 residents.  It has a good reputation in the local area for delivering high quality nursing care.

The home is set in a peaceful and tranquil setting with lovely grounds to enjoy.

Haughgate House boasts period features throughout.  Comfortable lounges provide wonderful views of the gardens.

The home is located in the heart of Woodbridge, a beautiful, historic town with the iconic Tide Mill on the quayside and peaceful views across the harbour, gaze as the sun rises out to sea in the mornings.

With shops, cafes, pubs and places of entertainment such as the Riverside Cinema, there is always something to do to occupy yourselves with and to enjoy, whatever the British weather delivers. Walks around the harbour and into the countryside are also popular due to the outstanding beauty of the town’s surroundings.

Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, High Dependency, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Cancer, Cerebral Palsy, Creutzfeldt-Jakob Disease, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Parkinson's Disease, Posterior Cortical Atrophy, Prader Willi Syndrome, Stroke, Traumatic Brain Injury, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Contact Tracing We have measures in place to identify and trace contact between people in our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Our care home has WiFi in some of our residents’ rooms.

Mobile Phone Network Coverage (mobile “signal”)

Our care home has mobile phone signal in some of our residents’ rooms.

Telephone for external calling

Our care home provides a telephone in some of our residents’ rooms.

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

Admission Category Support For
Profession Masons, Retired Actors, Retired Advertising Executives, Retired Civil Service, Retired Clergy, Retired Entertainers, Retired Medical, Retired Military, Retired Musicians, Retired Police, Retired Professionals, Retired Teachers.
Religion Anglican / C of E, Baptist, Buddhist, Catholic, Charismatics, Hindu, Islam, Judaism, Methodist, Orthodox Christian, Other, Presbyterian, Quakers.
LGBTQ Welcome Yes
GROUP PrivateResidentContractofAdmission-FINALv2-form.pdf
Our Building and Facilities
  • En-suite bedrooms
  • Able to accommodate couples
  • Comfortable lounges with garden views
  • A visiting hairdresser
  • Visits from local healthcare professionals can be arranged
  • Gardens include two sheltered courtyards to enjoy, comfortable seating and all wheelchair accessible
  • Visiting minister
  • A wide range of menu choices offered
  • Near public transport
  • Car parking

Is Our Home Purpose Built

The Year Our Home Was Built
1 Jan 1902

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropodist, Coffee Shop, Dentist, GP, Hairdressers, Lift, Minibus, Optician, Smoking Area.

Our Garden
Communal Garden, Communal Patio, Pond or Lake, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Reduce Plastic Use.

Haughgate brochure.pdf

Our Photos


All bedrooms are well equipped and we happily support residents if they wish to include their own treasured furnishings, such as a favourite table, pictures, a chair and ornaments. Each room also has phone and television points.

Even WiFi is available to those wishing to access the Internet in communal areas.

About Our Rooms
Number Of Rooms 42
Number Of Ensuite Rooms 29

Type Of Room
Double Room, Shared Room, Single Room.

Room Features
Furnished, Garden View, Step Free Access, Unfurnished.

Room Facilities
Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point.


We recognise that every person is different, so we create tailored care plans for each and every resident.

We work closely to identify the best care to suit your needs and the most appropriate setting in which this should be delivered.

We involve families and friends in the creation of each plan using the ‘care passports’ and life history records, so that each person receives the most beneficial care and support, taking into account their health and wellbeing, aspirations, wants, likes and dislikes.

We believe that our dedication to delivering the most individualised, personal care to all our residents is what makes us stand out, and ensures our residents enjoy living their lives to their fullest potential.

Our Team
Donna Cousins
Donna Cousins
Home Manager

Please detail any relevant education/training

NVQ level 4

Year started working at Healthcare Homes

1st October 2020

Why did you decide to work at Healthcare Homes?

Information provided was that it was a great company to work for, more like a family.

What role did you carry out before you came to Healthcare Homes?

Home Manager.

Keiran Broadhurst
Keiran Broadhurst
Activities Co-ordinator

Relevant education/training: NAPA level 2. BACH Foundation Registered Practitioner.

Year started working at Healthcare Homes: 2018

What role did you carry out before you came to Healthcare Homes? Carer

What’s your favourite part of your working day and why? The morning – greeting everyone building a sense of good mood to prepare for the day ahead.  A bright, cheerful smile to boost moods.

What has been your biggest career highlight to date? Winning ‘outstanding individual’, changing someone’s life, going the extra mile 2017

Rena Arida
Rena Arida
Head Cook

Relevant education/training: Level 2 cooking

Year started working at Healthcare Homes: February 2018

What role did you carry out before you came to Healthcare Homes? Head Cook

What’s your favourite part of your working day and why? Lunchtime service as residents enjoy their meals and we always receive positive feedback

What has been your biggest career highlight to date? Maintaining 5* rating for kitchen

Paul Adams
Paul Adams

What role did you carry out before you came to Healthcare Homes? Maintenance

What do you think a person needs to do to be good in your role? Flexibility, compassion, a sense of humour and thick skin

What’s your favourite part of your working day and why? The moment after lunch enjoying a cup of tea with the residents, catching up with them and discussing any issues or ideas they have. Having been a carer here prior to maintenance, I feel this is important.

What qualities do you think make you stand out? The ability to listen, be compassionate and lead from the front

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,165.00
Nursing Fees From / Price Per Week £1,250.00
Residential Dementia Fees From / Price Per Week £1,200.00
Nursing Dementia Fees From / Price Per Week £1,300.00
Respite Fees From / Price Per Week £1,200.00

Funding Types
Local Authority Suffolk
Region East
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

Nutrition is an essential part of the care package we provide to our residents; not only from a general health and wellbeing perspective, but ultimately we want residents to enjoy eating what they want, when they want.

Our chefs and nutritional leads fully assess all dietary needs, including likes and dislikes, allergies. special diets, through to preferred portion sizes and meal times. This is recorded and regularly monitored so the chefs are fully aware of everyone’s personal preferences.

All homes display a daily food menu, which includes breakfast, lunch and dinner. Mid-morning, afternoon and evening snacks and drinks are also served, however sandwiches, biscuits and other refreshments are available at any time of the day.

Our catering teams pride themselves on producing food of the highest quality, with many homes using local suppliers and all homes creating fresh, homemade dishes each and every day.

We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Halal, Kosher, Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

Activities and entertainment are a core part of quality care.

We pride ourselves on offering a diverse, enriching range of activities and entertainment at each of our homes. At each home, a dedicated activities coordinator is responsible for researching and facilitating enjoyable activities for residents every day.

A weekly timetable of activities is in place at each home, supplemented by additional opportunities. We take on board feedback and requests for new activities or outings, so that residents are able to continue to enjoy the hobbies and pastimes they have participated in over the years.

Regular activities include:

  • Craft sessions
  • Musical entertainment from local entertainers
  • Exercise and dance classes
  • Beauty treatments
  • Quiz sessions
  • Film clubs
  • Gardening and birdwatching
  • Specialist activities include:
  • Visits from ‘Pets as Therapy’ dogs
  • Intergenerational projects with local toddler groups
  • Fishing expeditions
  • Visits to local attractions
  • Public events and fetes

Here at Haughgate House we have: 

  • Seated exercise (move it or lose it)
  • Local minibus trips – Felixstowe, Needham Lakes, local garden nurseries
  • Friday quiz night
  • Suffolk country talks
  • Live entertainment
  • Reminiscence groups
  • 1:1 memory lane tours
  • Aromatherapy
  • Theatre trips
  • Film evenings
  • Cooking club
  • Shopping excursions

Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Theatre.
Our Pets

Fish Tank in activity room

Can You Bring Your Pet

Haugh Lane
IP12 1JG

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/6324bc67-6fa0-4d6f-85b5-c675518cbb20
Report Published 13th April 2019
Registration Date 15th February 2018
Bus Stop nearby, Car Park on-site, Ferry, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Haughgate House Nursing Home

Haughgate House Nursing Home was given an overall rating of "Good" by the CQC in April 2019.
Haughgate House Nursing Home provides Nursing and Respite care.
Haughgate House Nursing Home has 42 rooms.
Prices for Haughgate House Nursing Home start from £1,165.00 per week.
Haughgate House Nursing Home is owned by Healthcare Homes Group Limited.
No. Haughgate House Nursing Home does not offer Residential care.
Yes. Haughgate House Nursing Home does offer Respite care.
No. Haughgate House Nursing Home does not provide care for people with Dementia.
Haughgate House Nursing Home comes under Suffolk.
Haughgate House Nursing Home accepts Local Authority clients.
Haughgate House Nursing Home accepts NHS Continuing Healthcare clients.
Donna Cousins is the manager of Haughgate House Nursing Home.

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