Profile Strength |
Excellent 100%
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Care Type | Home Care |
Care Category | Personal | Dementia | Respite |
Availability | Yes |
Hourly Prices From | £29.96 |
Regulator's Rating | Requires Improvement |
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Suzanne Hartfield is Registered Manager at Goodoaks Homecare - Mid Sussex.
I have a true passion for people, putting myself in their shoes and empathizing with their situations. I love encouraging people to be the best they can and will support our staff and motivate them to excel in the industry.
GoodOaks is a provider of high quality home and live-in care, with a local branch in Mid Sussex
GoodOaks Homecare Mid Sussex provides premium visiting care and live-in care. We look after clients in Burgess Hill, Haywards Heath, East Grinstead and the surrounding areas.
Our mission is to deliver exceptional quality homecare in Mid Sussex. We manage our professional and supportive person-centred care services with a firm commitment to excellence, integrity and innovation. Our aim is to make a lasting difference in the lives of our clients and our communities.
Care Options | We Can Provide |
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Care Given | Companionship, Complex Care, Convalescence, Daily Respite Care, Emergency Care, End of Life, High Dependency, Independent Living, Learning Disability (ALD), Mental Healthcare, Personal care, Rehabilitation, Support for Couples. |
Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
Housekeeping | Cleaning, Laundry, Meal Preparation, Prescription Collection, Shopping, Tidying, Transportation. |
Medication | By Mouth. |
Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
Care Visits | 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Min, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks. |
Transport | Carer provides own vehicle, Will accompany on Public Transport. |
Technology | Emergency Response, Family Apps, Key Safes, Personal Alarm. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Fees For Individuals | Fee |
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Hourly Fees Start From | £29.96 |
Funding Types | |
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Region | South East |
We Accept Self-Funding Clients | Yes |
Local Authority Funded Clients | Yes |
The Importance Of Meal Times |
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A balanced, nutritious diet is essential to maintaining health and wellbeing, our carers can prepare all types of meals for our clients, taking likes, dislikes and cultural needs into consideration. |
We Can Prepare |
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All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
Dietary Options |
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Pureed, Vegetarian. |
Our Photos |
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Activities Are So Important |
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As part of your care plan, you'll receive support with daily living activities, both basic and physical, to help you lead a fulfilling life tailored to your abilities, whether at home or in the community. |
Our Photos |
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Staff Specialities |
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1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Word Games. |
Our Pets |
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Your pets are as important to us as they are to you. |
How We Help With Your Pet |
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Feeding, Sanitation, Walking. |
Current Ratings | |
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CQC Registered | Yes |
Overall | Requires Improvement |
Safe | Requires Improvement |
Well Led | Requires Improvement |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Assessment Date | 9th June 2025 |
Published Date | 28th July 2025 |
Current Report |
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Historic Reports |
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Registration Date | 16th May 2017 |
Service Provider | Sussex Homecare Support Limited, RH15 9QU |
We provide homecare to the whole of Mid Sussex, including East Grinstead, Haywards Heath, Burgess Hill and the surrounding areas.
Our Registered Address is:
5a Mill Court
Mill Road
Burgess Hill
RH15 8DN
10,339
Care Homes
12,296
Home Care Services
1,646
Live-in Care Services
1,839
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