Ferndown Manor
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110 Golf Links Road
Ferndown
Dorset
BH22 8DA
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From |
£1,469.00
|
| Regulator's Rating | Good |
Meet The Manager
Sara Muslin is Home Manager at Ferndown Manor.
Before I joined Care UK I worked as a Home Manager for several care homes and before that, I worked as a District Nurse Manager for 20 years.
I decided to join Care UK as the company was highly recommended and its values reflect how care should be delivered and how I would want to be cared for.
In my role as Home Manager, I want to ensure the home remains a happy, safe place where residents thrive, and the team is proud to work. I want to ensure the highest standards of care are maintained. To succeed in this role, you need to be a good listener, be empathetic, have strong leadership skills, and be a good role model.
Walking around the home first thing in the morning is my favourite part of my job as it gives me an opportunity to greet every member of staff and residents. I also love to see the atmosphere when residents are enjoying positive participation in fulfilling activities.
Ferndown Manor is a purpose-built care home that offers round-the-clock residential, nursing and short-term respite care, as well as specialist dementia care.
Located in Ferndown, Dorset, the experienced and skilled team deliver excellent care in luxurious surroundings. All bedrooms are en-suite and individually styled. Residents are encouraged to live active and fulfilled lives with premium facilities, such as a cinema, hair salon and a café.
The Ferndown team get to know each resident, including their needs, interests and tastes, tailoring their care and lifestyle plans to suit each individual. They carefully plan a wide range of group and one-to-one activities such as music sessions, outings and growing vegetables in the garden.
Meaningful lifestyles at Ferndown Manor
Living well with dementia at Ferndown Manor
Dining with dignity at Ferndown Manor
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, End of Life, Palliative, Personal care, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Cancer, Cerebral Palsy, Crohn's Disease, Depression, Diabetes, Heart Disease, Huntington Disease, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Parkinson's Disease. |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. |
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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Our luxurious home in the beautiful county of Dorset has been designed with your loved one’s comfort in mind. Each bedroom has its own en-suite facilities and is individually styled, and residents bring their own treasured possessions to make their rooms more homely. |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
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| Activities Room, Bar / Pub, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Coffee Shop, GP, Hairdressers, Lift, Minibus, Optician. |
| Our Garden |
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| Communal Garden, Greenhouse, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Each bedroom has its own en-suite facilities and is individually styled, and residents bring their own treasured possessions to make their rooms more homely. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 75 |
| Number Of Ensuite Rooms | 75 |
| We offer these types of ensuite rooms: Bathroom with Bath. | |
| Type Of Room |
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| Double Room, Single Room. |
| Room Features |
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| Direct Garden Access. |
| Room Facilities |
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| Alarm, Freeview TV, Internet Access, Telephone Point, Wifi. |
| Our Photos |
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Save £200* a week We’re offering a saving of £200 a week if your loved one joins us as a permanent resident*. The discount will be applied on the standard weekly fee.
If you care for an older loved one at home and need some time away – we are here to help. Right now, we are offering a three-week respite stay for the price of two.
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,469.00 |
| Nursing Fees From / Price Per Week | £1,809.00 |
| Residential Dementia Fees From / Price Per Week | £1,569.00 |
| Nursing Dementia Fees From / Price Per Week | £1,884.00 |
| Respite Fees From / Price Per Week | £1,469.00 |
| Funding Types | |
|---|---|
| Local Authority | Dorset |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Café
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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Our dedicated Lifestyle teams organise activities, entertainment, outings and experiences tailored to your loved one’s interests and hobbies. We also understand that group activities aren’t for everyone so we will spend one to one time with your loved one if that's what they'd prefer. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Quiz Games, Religious Services, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
| Can You Bring Your Pet |
|---|
| No |
110 Golf Links Road
Ferndown
Dorset
BH22 8DA
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 27th February 2023 |
| Last rated | 8th March 2023 |
| Current Report |
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| Historic Reports |
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| Registration Date | 27th February 2017 |
| Service Provider | Care UK Community Partnerships Ltd, CO4 9QB |
Ferndown Manor Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Car Park on-site. |
| Nearby Services |
|---|
| Garden Centre, Hospital, Pub, Shops. |
Frequently asked questions about Ferndown Manor
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